Pros: I 100% recommend Le Blanc Spa & Resort in Cancun if anyone is looking for a relaxing, fun adult only getaway! 🌴 25 minutes drive from the airport, 5 minute drive to shopping 🌴 The food and beverages were top notch, with fun extras like the chocolatier, hot churro cart, ice cream stand and popsicles in the spa 🌴 Service was impeccable 🌴 Butler service included - everything from unpacking our bags to drawing baths 🌴 Activities and nightly entertainment 🌴 Three pools, two swim up bars 🌴 Fabulous spa with complimentary hydrotherapy treatments 🌴 The resort size was perfect. Everything was close if you need to run to your room or get to dinner. Plus makes it easy to meet back up with friends you make. 🌴 Beach with powder soft sand, crystal blue water & seashells 🌴 Lots of fun people to meet & hang out with throughout the week 🌴 Rooms with beautiful views, complimentary mini bar & room service, jacuzzi tub, diffuser with scents of your choice, pillow & hand crafter soap service and so much more! Cons: ❗️The booking process was frustrating. I received a confirmation and reservation number via email that stated I needed to do nothing more until I arrive only to find a few weeks before my trip that it had been canceled. Then I had to go back and forth with a manager to get my original rate. ❗️Upgrade: I requested an upgrade and agreed to the extra $230 rate they quoted me. This was also the rate difference between the rooms on the website. When the concierge emailed me two days later, he said he misquoted and it would be $400 per night to upgrade! Quite the difference. Again, I contested it and rd dived the originally quoted upgrade rate...but be careful. ❗️Before arrival, the concierge was very slow to respond to my emails. It would take 24-48 hours to get a reply even if I responded to him immediately. I was concerned their speed of service would be the same at the resort. Once we arrived, everything was impeccable. I would ask for the resort to provide a smoother experience before arriving. ❗️I wanted to make our dinner reservations and plan excursions based on the nightly Entertsinment at the resort, but five days before our arrival, the concierge didn’t know the schedule for nightly Entertsinment do we missed almost all of it because our reservations overlapped each night. ❗️Super small issue: We were not informed that we could cast to our TV nor given Instructions on the tricky way to switch the channel to English. All channels, except news, are in Spanish. We discovered the options on the last day ❗️When we arrived, we were not informed that our all-inclusive perks included access to several other sister properties. We found this out later through other guests. ❗️The app should show dinner reservations in the “schedule” section ❗️We had to call security while seeing a very disturbing event on the beach from our balcony and security never went to the beach and never followed up with us. Despite a few issues, I’d still recommend this resort and give it five stars. Enjoy! 🌴☀️🌊…
If you are going to Cancun, this is BY far the best place to stay. I have stayed at numerous ALL Inclusives all over the world and this far exceeded every one of them. I would go as far to also say that It was better than a Ritz Carlton and other 5 star Hotels that I have stayed at. The food at all the restaurants was Amazing, poolside food had a huge selection and also delicious. Service was outstanding everywhere you went. COVID Protocol was top notch and cleanliness of the resort was impeccable. You could eat off the floors. LOL The one thing that also stood out was I felt that every person there LOVED their job and wanted to make your experience a memorable time. The value for the all inclusive price is well worth every penny.
Le Blanc is a beautiful boutique luxury resort with amazing service from every staff member. I loved my butler who booked all my dinner and spa reservations and he even prepared a hot bath for me every night before I returned to my room after dinner. Pampering at its best! The food at all the restaurants is over the top delicious. The spa is amazing and I highly recommend it. Le Blanc tops any resort in Cancun for food and service. It is adults only so it is a perfect place for a romantic and luxurious getaway! Oh, and the staff is constantly cleaning and taking COVID precautions. I felt safer there than any place I have visited in the US.
I just returned home from a 5 day birthday celebration at Le Blanc. This was my second time at Le Blanc, my first visit was in 2005, so it’s been a while. The resort was even better this time around with a lot more amenities than I remember. Things we loved about this resort: * the service is phenomenal, probably the best we’ve encountered at an all inclusive resort. Nothing was too much trouble. Everyone was very friendly and always had a smile on their face. * K’akau, the coffee and sweets shop. We visited at least twice a day for a latte, macaroons, or a crepe. They also had a churro station by the pool in the afternoons. * The gym at LeBlanc is definitely the nicest gym I’ve seen at a resort. * Drinks were amazing. Not too sugary and actual top shelf liquors available. * The resort is so clean and smells nice. We felt very safe being there during Covid. All the staff wear masks and most of the guests wear them when they should. * I loved how your room key was built into your resort bracelet. Things that we didn’t love... this is me being picky because there really wasn’t anything we didn’t love . * the food was good but not great. Nothing was bad, I just felt like it could have been better. I didn’t eat anything that I was really impressed with. We ate at Yuma, Terraza, Bella, and Lumiere. Lumiere was probably my favorite. * There is Hydrotherapy circuit in the spa that is complementary. It was amazing. My only complaint is that they keep men and women separated and it was something I would have really liked to have done with my husband. We will definitely be back to Le Blanc at some point. I would really like to check out the one in Cabo next. Thank you Le Blanc for a wonderful birthday! …
Le Blanc was an amazing resort. The service from when we first arrived till we departed was top notched. The staff was extremely friendly and our butler, Francisco was the best. Very clean place too. High recommend Le Blanc.
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