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Sunset Marina Resort & Yacht Club

CancelonUS$ 182*
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#31 of 180 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 217*
US$ 182*
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US$ 217*
US$ 200*
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Sunset Marina Resort & Yacht Club
Sunset Marina Resort & Yacht Club
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1,900 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Marina Resort & Yacht Club
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Showing 1,357: English reviews
New York
Reviewed 10 October 2015

Nice service in restaurant especially Tino! he made me feel welcome always greeted me by my first name when I walked into the restaurant and took the time to stop and have a quick conversation with me; my room (suite) was clean and I appreciated everyday they did housekeeping to the room and always left in the room what was...

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Helpful?
Thank Lisa M
Ajax, Canada
Reviewed 4 October 2015

i only liked the staff: Rudy, Higinio, Francisco, Juventino, Zacarias, Sergio, Gonzalo! These gentleman gave great service, attention and a welcome feeling the whole week! They need to be recognized all the time!!

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Helpful?
Thank BZMommy1974
Port of Spain, Trinidad
Reviewed 28 September 2015

Overall exceptional service for a long anticipated vacation. Gonzalo, Rudy, Sergio, Francisco and Dalia were extremely helpful and customer focused, with a wonderful attitude. The staff at the hotel are totally great. Rooms were clean and comfortable and food and drinks were great. I totally recommend this hotel.

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Helpful?
Thank Melissa M
Skegness, United Kingdom
Reviewed 24 September 2015

I try to visit Cancun every year as part of my holiday plans and my wife and I first came here a few years ago and now I visit 'solo'. Reception. Both check in and check out were smooth and speedy. The Reception Staff Jessica, Natalia, Daniel and Sergio (Head) were always friendly and helpful with advice and information and...

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2Thank Robert_G1000
Ottawa, Canada
Reviewed 23 September 2015 via mobile

My boyfriend and I stayed at the resort for a few days at the beginning of September. From the moment we arrived all of the staff were very friendly and attentive to anything we may have needed. The rooms were incredible, very spacious and clean. The entertainers (Alex especially) always went out of their way to make sure all of...

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Thank MelanieD1978
Cobourg, Canada
Reviewed 17 September 2015

We went to Sunset Marina in February/March of this year for a sunny vacation. We have been to Sunset before, at their sister resort, Sunset Royale. Food was good and room okay. Sunset was planning upgrades. This year we went to Sunset Marina. This resort we were told was upgraded some time ago, however we were placed in a studio...

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Helpful?
1Thank Carol A
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Dear Carol: Thank you very much for taking the time to write your review, we value and appreciate all feedback. We are sorry to hear you felt as though our room and food declined, we are actually working very hard in order to improve the vacation experience we offer all of our guests. We do hope you will come back...

Herzliya, Israel
Reviewed 15 September 2015

We stayed at the hotel for 5 nights mid-August, the staff were very nice and friendly The food at the Pizza restaurant and the Italian restaurant was great the only upsetting is that you can't get any food in the pool since the poolside bar has only drinks. We bought a room with a jacuzzi and received a two story...

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Helpful?
Thank noamach
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Dear Guest: We appreciate you taking the time to share your comments; this helps us to provide better services in the future.Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all of their needs. Thank you for letting us know the inconveniences you had...

Greater London, United Kingdom
Reviewed 15 September 2015

What a smashing holiday. The resort is just beautiful was a lagoon as a backdrop and just minutes from the Caribbean ocean. Large. clean apartments, and in ours there was a Jacuzzi in each bedroom. Rooms cleaned and beds made on a daily basis and room service available. The staff in particular were Impressive. Our evening bar tender Amadeo was...

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Helpful?
1Thank Alan P
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Dear Alan: Thank you very much for providing your comments about your vacation at our Resort. We are pleased to learn you had a wonderful vacation, and that you enjoyed our food options, the accommodations and all the activities. We truly appreciate that you share your recognition to our staff and their service. Your comments are always welcomed. We always...

Ashburn, Virginia
Reviewed 13 September 2015

My friend is a new member of RCI and we used her timeshare to visit the Sunset Marina and Yacht Club in Cancun, Mexico. The resort is very nice with a great view of the lagoon. The setting has a romantic feel to it as well as a serene, calming surrounding. It has a beautiful pool that has a poolside...

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1Thank Kimberlie R
Reviewed 11 September 2015

From the moment I arrived I was treated with hospitality and attention suitable for a princess, them service by the staff was AMAZING!! The facility was clean and easy to get around. The entertainment coordinator Alexander was a doll! everyone from the bartender to the waiters were extremely attentive. Definitely a relaxing vacation, highly recommended.

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Helpful?
Thank Brenda S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast included
  • Laundry Service

Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 10,860 - ₹ 29,800 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon
Hotel Style:
#24 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Marina Resort & Yacht Club staff and other travellers.
92 questions
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Questions? Get answers from Sunset Marina Resort & Yacht Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent view of the lagoon on that side of the resort.”
bernita1, 15 May 2017 | Read review
“Try for a room that faces the lagoon.”
75DeniseB, 14 May 2017 | Read review
“We liked the ground floor so easy access to beach, and quieter”
rebeccadB1569YO, 14 May 2017 | Read review
“staff were fantastic”
Te_Pumau, 11 May 2017 | Read review
“Ask for a room on the first floor to avoid the problem we had with the elevator not working.”
, 9 May 2017 | Read review
5 of 5
Cancelon
US$ 182* /night
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TravelocityUS$ 200
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Prices are for 1 room, 2 adults
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