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Sunset Marina Resort & Yacht Club

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#35 of 183 Hotels in Cancun
Certificate of Excellence
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Sunset Marina Resort & Yacht Club
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1,657 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Marina Resort & Yacht Club
See the most recent reviews
Showing 1,184: English reviews
Red Deer, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2015

We've been to this resort many times and always feel like we're being welcomed home. This was our first time coming during the beginning of off season so it was quieter than usual but we love that about this hotel. It's not all about spring breakers getting drunk. Most of the staff recognized us from previous visits. Our favorite employees... More 

Helpful?
1 Thank SandiBerg-Canada
Wayland, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 April 2015

We have been coming to Cancun for the last 5 years with our young children. The staff at the Sunset Marina treat us like family. Each year they remember us, and have watched our kids grow up. Our kids look forward to seeing Ivan the activities director each year - they talk about him for months before we arrive. Gonzalo... More 

Helpful?
1 Thank Tleichliter
Windsor, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2015

Even though we found the rooms a little tired and outdated, the staff in ALL departments made the stay very enjoyable..... From the ever helpful Jessica and Daniel at the front desk, Fabian and others at the front door, to Luis, Joel and others at the concierge desk. We would also like to thank the diningroom staff, Gabriel, Rudy, Gonzalo,... More 

Helpful?
1 Thank Joe D
Red Deer, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 April 2015 via mobile

The rooms here were actually very nice. I did get the feeling that this place was a bit more geared towards an older crowd wanting a quieter stay. A let down for me was that the pool bar was only open till dinner time. On Sunday's many things aren't operating at the resort due to a high amount of check... More 

Helpful?
Thank James W
1 review
Reviewed 17 April 2015 via mobile

When we first arrived we thought the resort was a bit small and the rooms were a little outdated but over our week we enjoyed ourselves immensely. We had a very peaceful and relaxing week with our family. Gonzalo our waiter was fantastic. We always knew where our large group of 12 wanted to sit and he got to know... More 

Helpful?
Thank HeatherHart7
Calgary, Canada
Level Contributor
171 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 14 April 2015

We were staying at the Sunset Royal and hoped over here to sample different restaurant. The wine was corked, the food was under-cooked, the service was slow, our orders were mixed up. Really it was just a debacle, the restaurant was not full, there was us and another group. When we complained we were given almost no sympathy, as I... More 

Helpful?
3 Thank Skeld
1 review
Reviewed 14 April 2015 via mobile

Sunset Marina is one of the best resorts I've ever been in. Their wonderful resort, room and their kind hospitality. Especially their staff, I've met a lot of them and they're really friendly and nice,they treated me and my family as their respected guest. I would like to thank all of them especially Samaria Fuentes one of their staff, she... More 

Helpful?
Thank Winston Buccat
1 review
Reviewed 13 April 2015

My wife and i had a very good experience, spending a week at this resort. We enjoyed massages provided by Lucia and Paola at the Spa of this resort. Both of were very professional and skilled. The food was good and the staff was friendly. Alcoholic drinks were okay ...though seemed a little light on alcoholic content. The amenities were... More 

Helpful?
Thank Mr Craig G
Chicago, Illinois
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 April 2015

Spent a fabulous nine day stay at the resort! Must say, our stay went smoothly. The entire staff was so friendly and very attentive. Fabian and Jose Cruz always made sure we had a shuttle or taxi when needed. Gonsalvo, Gabriel and Sergio were attentive and made our two children feel right at home at the buffet. They packed boxed... More 

Helpful?
Thank sandra092015
Baltimore, Maryland
1 review
Reviewed 11 April 2015

one of a family of 4 in the hotel Zone - ambiance and food suoerior at the Marina. Gonsalvo in the breakfast and lunch place gave us friendly and attentive service. Fabian at the Bell Desk was expert, very knowledgable (as opposed to bell staff at the Laguna Suites) and helful, from arrival and through out always solitictious and cheerful.

Helpful?
Thank joea800

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,422 - ₹ 24,349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon
Hotel Style:
#27 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Marina Resort & Yacht Club staff and other travellers.
65 questions
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Questions? Get answers from Sunset Marina Resort & Yacht Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just be a nice respectful guest. Don't believe their is a bad room. We had a spacious two bedroom on two levels with a hot tub in each.”
 of 5 bubbles ghco959, 1 Dec 2016 | Read review
“If you stay request a lagoon facing room.”
 of 5 bubbles HD-ForeverandEver, 26 Nov 2016 | Read review
“Stay on the third floor, with spa tub balconys facing the gorgeous sunrises each morning and the beautiful sunsets every night.”
 of 5 bubbles _denamaciel47, 21 Nov 2016 | Read review
“Nice and Quite location”
 of 5 bubbles moringatech, 14 Nov 2016 | Read review
“Room 119 with lagoon view and nice Jacuzzi to relax.”
 of 5 bubbles richrock785, 9 Nov 2016 | Read review
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