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Royal Solaris Cancun

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#33 of 181 Hotels in Cancun
Certificate of Excellence
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Royal Solaris Cancun
Royal Solaris Cancun
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3,997 Reviews from our TripAdvisor Community

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Showing 2,313: English reviews
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Reviewed yesterday NEWvia mobile

We just visited the Royal Solaris via RCI timeshare, this hotel is a solid 3.5-4 star hotel. This hotel is great for people with small children, they had an amazing kiddie pool with water slides and a great kids club where the littles could chill in the AC, do some arts and crafts or play video games. The staff at...

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Helpful?
Thank Jennifer A
minnesota
Reviewed yesterday NEWvia mobile

Spent a week at Royal Solaris Cancun Feb 2017. The resort was a little dated but very clean! Check in and out was a breeze with no problems! The staff was excellent and they were always smiling and ready to help! Had a minor problem with the air conditioning rattling the 1st night. We told the front desk right after...

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Thank kitz290
Calgary, Canada
Reviewed 2 days ago NEW

I have just returned from an amazingly short week at Royal Solaris Cancun! Starting off with the rooms - pretty basic for all inclusive packages. Two beds, TV, bathroom, free safe, closet and dresser for clothes. We were on the lagoon side which was nice, but if given the option choose the ocean view because the crystal clear blue water...

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Thank logancanada
CT
Reviewed 3 days ago NEW

This was our 3rd trip to Royal Solaris and it was another 10 days of heaven. The staff is always amazing! Special thanks to Esteban, Israel, and Daniel for always spoiling us during our meals. Aurora and Norma gave us another great massage! Isabel did a fabulous job of keeping our room clean and stocked with fresh towels. Estefano, Ricardo,...

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Thank Harley2006
Golden, Colorado
Reviewed 3 days ago NEW

The services at the resort were top notch! I especially want to point out our servers who helped us out tremendously. Both of my boys (5 and 7) have food allergies, and we had a lot of help from Ignatio in the main dining room who was helpful in getting what I needed to make sure my kids were safe....

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Thank michellefaust76
Granger, Washington
Reviewed 4 days ago NEW

This was my third time to the Royal Solaris. The service and food were fantastic. The beach was fabulous. Everything was very clean. I'm looking forward to going back again next year. My only complaint was that the bed and pillows were too hard for me.

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1Thank 353betty
Twining, Michigan
Reviewed 4 days ago NEW

As always, Royal Solaris is indeed the best!!! With Rosa Arias in General Management, Abigail Bugarin in guests representative, Darvin in the Las Fuentes buffet restaurant, Easu in housekeeping, the bell boys who greet you, the staff members by the pool and beach, the entertainment team, these are the best people to keep you well satisfied. The hotel is clean,...

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1Thank Nancy K
Coopersburg, Pennsylvania
Reviewed 5 days ago NEW

our vacation was wonderful, Mariana Cortes and Veronica at premiere bar made the experience truly amazing. Most of staff terrific throughout resort but these two really made us feel extra special. when you do choose Royal Solaris, do see Mariana and Veronica!!!

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Helpful?
Thank lindableam1
Scotrun,
Reviewed 5 days ago NEW

First of all let me say I used to love this resort. I went last week and it was my 5th stay here. We also went 6 months ago and each trip we brought our 3 children. So a family of 5. This trip was very different. Let me start by saying that we were flying in on a Saturday...

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2Thank 261aprilb
Reviewed 5 days ago NEWvia mobile

Fantastic place for vacation, great people and fantastic stuff: Bitzam, Mariana, Juvenal, Mibsam from premier bar. Angel Raisoza, Alberto, Alexis, Bacap, Huso, Ioselin from Veneto restaurant. David from Bogavante restaurant. Lisa, Ricardo, Marifer, Jazmin, Jorge, Irma, Ismael, Luna, Leon from Caribe Pool. Karla entertainment stuff. Thank You all of You guys, you are great people.

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Thank jniezgodzki

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 13,103 - ₹ 24,335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Cancun 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#30 Top resorts Hotel in Cancun
#31 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Cancun staff and other travellers.
407 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor gives better views either side, ask for ocean view if you can while booking.”
 of 5 bubbles logancanada, 25 Feb 2017 | Read review
“Either the Lagoon side or the Ocean side, both are great. The Lagoon side does offer a balcony.”
 of 5 bubbles b_kiernicki, 23 Feb 2017 | Read review
“we had ocean view but can't imagine a room with bad view at this resort”
 of 5 bubbles lindableam1, 22 Feb 2017 | Read review
“We had a view to the lagoon, it was nice but would have liked an ocean view.”
 of 5 bubbles sjordan1986, 21 Feb 2017 | Read review
“Ocean view rooms are all good”
 of 5 bubbles , 20 Feb 2017 | Read review
5 of 5