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Royal Solaris Cancun

5,160 reviews
#43 of 177 Hotels in Cancun
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Traveller (3778)
Pool & Beach (887)
Room & Suite (653)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(398 reviews)
“las fuentes”(115 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (5,160)Write a Review
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1 - 5 of 3,027 reviews
Reviewed 2 days ago via mobile

My girlfriend and I stayed at Royal Solaris from Feb.13-20 and had a fantastic time! I knew from reading reviews before leaving that the resort itself may not be a true 5 star and although I will agree, I think it is a very strong...More

Thank jaymay_o
Reviewed 2 days ago via mobile

Positives first! The beach- free drinks, balcony in room, great view, loved Frita at the pool- Conchie was a fabulous housekeeper and did a great job providing clean towels and clean room for us each day. Negatives Not being greeted right away in a small...More

1  Thank Iheartpizza2
Reviewed 2 days ago

My family of 4 adults and two children came here in mid-February. All in all, we really enjoyed ourselves. We were given access to both the Royal Solaris and GR Caribe properties so we were able to get a taste of both venues. GR Caribe...More

Thank MNMAVERIC
Reviewed 4 days ago

We are members and have been for 8 years. We love the GR Caribe, it has the best service and great food. Make sure to visit Ricky at the Cafe Solaris for breakfast and see Andres in guest services. They both made our trip better.More

Thank Shari H
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 days ago

Thanks for taking the time to share your comments! Its always great to read how our guests enjoy themselves while on vacation! Thanks for your nice comments towards Ricky and andrés, we'll make sure to share this comments with them and we can't wait to...More

Reviewed 5 days ago

Excellent service, beautiful beach and pool. Best lounge waitress is named Saray, so make sure you find her. She will never let your drink go dry!!! The live entertainment was great and dancing was lots of fun!!

Thank Stacey Y
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 days ago

Thanks for taking the time to share your comments regarding your recent stay. Its wonderful reading how much you enjoyed your vacations and had a wonderful time! We look forward on welcoming you again in the near future! Best regards, General Management

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 193 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 193 - US$ 359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3778)
Pool & Beach (887)
Room & Suite (653)
Dining (458)
Amenities (230)
Family and Play Areas (111)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
saschamc
23 February 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hi! Yes we can put your request in our system, can you please share with us under which name is the reservation made? Have a great day!
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Tricia M
23 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Ms. Tricia! We have sent you a private message with our contact e-mail. Have a great day!
0
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vinet
22 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi! Whichever you decide! We'll send you a private message with our e-mail or you can contact us through our Facebook fanpage! See you soon!
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123456197
Room Tips
"There are no balconies to the rooms and you are surrounded by water so both sides have nice views."
Read review
"stay at the GR Caribe-quaint and quiet and then you can go next door for more excitement to the Royal Solaris"
Read review
"Room with the hot tub on the patio was fun but not a lot of privacy."
Read review
"Try to get one away from the elevators so you don't have to hear the drunks coming up."
Read review
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