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Royal Solaris Cancun

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Traveller (3856)
Pool & Beach (894)
Room & Suite (654)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(408 reviews)
“las fuentes”(116 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,282)
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3,104 results
Traveller rating
1,281
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All reviewsmarco pololas fuentesentertainment staffocean viewtime shareswim up barfamily vacationnightly showshot dogsmexican nightmini clubkids clubmexican foodsushi barnachosgreat vacationpool side
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1 - 5 of 3,104 reviews
Reviewed 2 days ago

We had great staff at the Caribe. Karina in entertainment was engaging and fun. Learned to salsa at poolside and had a tequila education activity. No, we really did learn about it! Rosa LInda, Sarita and Jason were truly the best in poolside service and...More

2  Thank Deanna M
Reviewed 3 days ago via mobile

That it’s one of our best vacations ever, we enjoy every time at this place All the staff was very friendly and so nice with us, since we get into the reception all of them was great, we love take our breakfast at the Las...More

Thank Nancy E
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 days ago

We're so glad that you've enjoyed your stay with us so much! It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team...More

Reviewed 3 days ago

I stayed at the Royal Solaris with my family from April 8th-14th and it was one of the best experiences ever. The entire staff was extremely friendly. From the bartenders at the pool such as Eliseo and the bartenders inside, Sarahy was extremely attentive and...More

Thank Guadalupe A
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 days ago

Thank you so much for choosing us and sharing your comments with us. We are very proud about the customer service offered by our staff members, they're truly hardworking people who deserves the recognition, thank you for pointing that out. We work very hard to...More

Reviewed 4 days ago

My Wife and I recently had a one-week stay at the Royal Solaris in Cancun. It was a wonderful time as usual. The entire staff was friendly, amiable, and fun to be with. Kudos to the staff at the Rosmarinos breakfast area. It would be...More

Thank twofolksinlove
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 days ago

There is nothing more important for us than receiving your comments, thank you so much for choosing us! It is always rewarding to read about our guest's experience when they speak so positively from our services, it makes us notice we are going on the...More

Reviewed 5 days ago

My family spent a week (April 4 to April 11) at the Royal Solaris and we had an excellent time! The rooms were comfortable, and the housekeeping staff left little towel animals on the dresser every day, the pool area was fun and refreshing, and...More

Thank baileyb7125
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 4 days ago

We are so glad to receive your very positive comments, we work very hard to have everything perfect for our dear guests and therefore appreciate your recognition to our efforts. We will keep improving everyday to always surpass your satisfaction during each visit. Thank you...More

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Best Value Properties in Cancun, Mexico
See all 180 hotels in CancunSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 182 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 182 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#41 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3856)
Pool & Beach (894)
Room & Suite (654)
Dining (460)
Amenities (230)
Family and Play Areas (114)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Mayra N
20 April 2018|
AnswerShow all 3 answers
Response from SolarisHotels | Property representative |
Hi Mayra! Yes, we have some little details for honeymooners, can you please let us know under which name is your reservation? Have a great day!
0
Votes
trout130
9 April 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hi! We have a travel agency on-site Sol-Ha that you can find by the lobby, they will be able to give you all the options, prices and recommendations! See you soon!
0
Votes
Google Translation
Room Tips
"Get a higher level floor if you want quiet. Ask for a balcony room to dry out our wet items!"
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"Either beach front or lagoon view are good"
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"Go for Ocean view"
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"Ocean view rooms are the best. Laguna view rooms are bigger, and offer picture perfect sunset at a price less..."
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