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Grand Oasis Cancun

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Grand Oasis Cancun
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6,377 Reviews from our TripAdvisor Community

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Showing 2,883: English reviews
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North Houston, Texas
Reviewed yesterday NEW

This was a terrible package for the price we paid $A650+ per night. We had to transfer here from Grand sens as the booking was stuffed up. This Hotel resort was a cheaper version. The spirits used were very cheap or watered down, undrinkable! The restaurants were placed all over the place and as it was raining for 3 days...

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Thank ls0rrell
Reviewed yesterday NEW

Food was horrible , service was horrible , once they get you on the all inclusive charge .. They try to get you for any dollar they can after that ... The drinks are extremely watered down ... ONLY 1 thing that was good was the parties , other then that .. Don't donit

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1Thank albofrank194
Gilbert, Arizona
Reviewed yesterday NEW

We recently stayed here and definitely had a good time, but the room was awful. It was small, dirty, the shower didn't work (they fixed it on our 2nd day there)and there were cigarette burns on the comforter. The food was good for an all-inclusive, the pool was fantastic and the beach was beautiful. There was plenty of open cabanas...

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Thank Sara H
Reviewed yesterday NEW

We were there with family of 6, we truly enjoyed the restaurants and snacks through out the site. Food was excellent. Drinks were also excellent with many options. Unfortunately when we arrived the room was dirty but they did immediately come and clean it the best they could. Bathroom fixtures were old and dull with dirt which was stuck on....

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Thank wendybK1836DC
Monterrey, Mexico
Reviewed yesterday NEW

We choose this Hotel because the price was right, our expectations were not as high as with other resorts but ended up having quite a lot of fun. We're both in our mid 30's and the place has it all: fairly decent restaurants, an amazing venue with grat shows (not included), shows, a grat disco (Coyote Loco)... On the foods...

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Thank FABIAN M
Reviewed yesterday NEW

Many things not as posted. i.e. Coffee shop had frozen drinks on the menu but never had any ice to make them. Dinner restaurant sign said open until 22:00 but when we arrived at 21:25, they said they were no longer seating. Went to several other restaurants and got the same result. Very limited drink selections. No mojitos! On the...

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Thank beckyf789
Belize City, Belize
Reviewed yesterday NEW

Check in-I brought a group but the only issue we had was a few confusion with room accommodations, but with understanding the issue was resolved. The hotel is beautiful, the variety of food was great, the amount of activities on the compound was endless for the entire group. Loved the lasagna from the italian restaurant.

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Thank Manuel C
New York, New York, United States
Reviewed yesterday NEWvia mobile

I have been in this resort in the past, we had a great time staying at the Pyramid so we decided to have our wedding here. It is a wonderful place to entertain our friends and family. 1. Wedding, it was perfect. My ceremony was at the deck and the reception by the pool. Andrea Jimenez made it possible. We...

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Thank Jhosselini C
Mission Viejo, California
Reviewed yesterday NEW

Best inclusive hotel ever! Super cute bedding and clean room overall! They would even restock our mini fridge with beer and water for free daily! A lot to do in the resort itself. I got to enjoy 18 restaurants and 18 bars. Loved itttt.

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Thank agallardo7
Rochester, New York
Reviewed yesterday NEW

On our 1st day we checked in, went to dinner & a cleaning person stole money out of our room. Kinda ruined our perception of the resort. The manager was great in trying 2 make up for it but can't 4get

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Thank Carol D

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Room Service
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 12,317 - ₹ 20,874 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
876 questions
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Questions? Get answers from Grand Oasis Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was spacious. The bed was hard. the rooms were cleaned late in the afternoon. We had to ring housekeeping for towels daily.”
ls0rrell, 24 Apr 2017 | Read review
“The rooms need a serious update and upgrade. ”
sarahP9295RB, 24 Apr 2017 | Read review
“We got upgraded on a room with ocean view, which was amazing for a couple. That changed my prception at first, then the friendliness of the staff made our time way better.”
966fabianm, 24 Apr 2017 | Read review
“The room I got was over the a/c on the top of the coffee and me but once the room door was closed, the sound literally grounded. Rooms over the garden was beautiful. Ensure to get your rooms cleaned daily.”
manuelcJ6706PO, 24 Apr 2017 | Read review
“Air conditioner wasn't working, they had to come fix it. The lights kept flickering, they had to come fix it. The tubbed leaked the entire time we just threw towels down. The staff was great other than the thief who I'm sure got fired and we did have a great time. I mean you can't spend thousands and let some flickering lights and leaking tub ruin your trip lol sucks when you have problems but they were great about and that means a lot which is why my rating was on the fence. Would I go back? Probably! Just because they handled the situations with care and class. ”
CarolD941, 24 Apr 2017 | Read review
5 of 5