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Grand Oasis Cancun

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Grand Oasis Cancun
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6,227 Reviews from our TripAdvisor Community

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Showing 2,792: English reviews
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Millville, New Jersey
Reviewed 2 days ago NEW

Stayed here for spring break. It was absolutely amazing. Endless alcohol and partying. I highly recommend for spring breakers and younger adults. There is always something to do. There is always a party happening somewhere on the resort. Already planning my next trip.

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Helpful?
3Thank kasandragarcia
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thank you for taking the time to write us your comments about your stay at our resort. We are glad to know you had a fantastic time. Also we are glad you enjoyed our shows and parties as the #1 entertainment resort in town we are committed to offering our guests the best and most memorable experiences. Thank...

Reviewed 4 days ago NEW

It is great if you are getting the absolute all inclusive option that includes every restaurant, there are other packages that are semi-inclusive that only include the basic restaurants that are not very good, so unless you are on a budget, get the best package and you will not regret it. One of my favourite resorts due to the fact...

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Helpful?
3Thank HighExpecTASTEion
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed our restaurants we go to great lengths to provide our guests with a variety of food and...

Reviewed 4 days ago NEW

Let me start the review by saying that this is THE TYPICAL college student spring break resort. During the month of March its literally like a college kid daycare. Non-stop partying and drinking. I would try and avoid this resort during those times if you are not between the ages of like 18-24ish because you'll hate your life and not...

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Helpful?
2Thank Devin B
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Devin, We appreciate your comments and we are truly sorry we were not able to meet your expectations. We try to do our best to satisfy all of our guests by providing a wide variety of services. We are sorry to hear that the food is limited, we offer several specialist restaurants like our Benazuza Restaurant with molecular dishes,...

Orange Park, Florida
Reviewed 4 days ago NEW

The look of the hotel was beautiful and lots to do. But the food was average at best, the staff at the restaurants and organization was poor (they were either not open when you would want to eat or couldn't even get in for an hour and the staff was rude), the rest of the staff outside of the restaurants...

Review collected in partnership with this hotel
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Helpful?
Thank samanthamahler87
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is...

Reviewed 4 days ago NEW

My friends and I stayed here March 2017. Its a legit spring break resort. exactly what youre looking for. BUT couple things, there is a $30 charge under 25 years old that you do not get back. You have to pay for wifi, and don't try and share it with someone (its a 2 for $40 deal ONLY 5 days)...

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Helpful?
1Thank Ashley C
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all...

Indianapolis, Indiana
Reviewed 5 days ago NEW

Literally the worst resort we could have stayed at. We had a terrible experience. We had a group of 12 staying for spring break, and they told us they had overbooked the resort by 500 reservations. They made us stay somewhere else, however they did accommodate us by paying for our stay elsewhere. The staff makes you tip them, even...

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Helpful?
3Thank kystew32
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, Thank you for sharing your comments through TripAdvisor. Unfortunately, we encountered a hitch with our reservations department. We offer you a sincere apology for not being able to meet your expectations and we are at your disposal for any clarifications. Kind regards, Manuel Soria.

Community of Madrid, Spain
Reviewed 5 days ago NEW

The Grand Oasis is everything you expect for spring break! Great vibes a lot of drunk college kids. Do not come here with your family during prime spring break times because they will be exposed to alot of stuff you probably do not want them to see. The rooms were clean and well kept. The staff did their best, but...

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Helpful?
Thank Grace C
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Grace, Thank you for choosing our hotel during your visit to Cancun. We appreciate the time you have taken to share your experiences with us, this helps us know our strengths and weaknesses so we can provide a better service day by day. We hope we can see you once again in the future. Kind regards, Andrea Bosio.

Reviewed 6 days ago NEW

I went for spring break and overall I had a good experience - the rooms were nice, the service was good for the most part, and the food was fine - there were some really good restaurants for dinner. However they do this RIDICULOUS thing where they have staff block all the entrances to the "pyramid" - essentially the main...

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Helpful?
1Thank Andrew M
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Andrew, Thank you for your kind comments and for choosing our hotel for enjoying your spring break vacations. We appreciate your observations and we apologize if you felt uncomfortable with the security adjustments during your stay; we tried to give to our other guests some privacy to avoid any discomforts between the guest who look for a more quiet...

Elizabeth
Reviewed 6 days ago NEW

Great vacation, awesome people, good service, a lot of memories, I would not recommend for a relaxing vacation but I would recommend for a crazy vacation, I love the people that works there, they always trying to make you feel good.

Review collected in partnership with this hotel
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Helpful?
Thank arcadio_gonzalez_s
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guests, Thank you for choosing our hotel during your visit to Cancun. We appreciate the time you have taken to share your experiences with us. We are extremely glad you received a great service, be assured that we will congratulate our staff for making your stay such a pleasant one. Kind regards, Manuel Soria.

Gloucester, Massachusetts
Reviewed 1 week ago NEW

I will start this off with the fact that I am an extremely picky person, and had low expectations for this resort after reading many of the reviews. I generally do not write reviews for establishments, however, after staying here I am glad that I gave them a chance and feel as if they deserve a better review. The hotel...

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Helpful?
Thank daniellepomeroy2013
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard to create positive experiences for our guests to remember our hotel with a huge smile....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Room Service
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 12,839 - ₹ 23,123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#64 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
845 questions
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Questions? Get answers from Grand Oasis Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floors have no view but the largest patios and suntanning chairs”
 of 5 bubbles devinb470, 20 Mar 2017 | Read review
“The pyramid has nicer rooms than the other buildings, but either are fine.”
 of 5 bubbles daniellepomeroy2013, 17 Mar 2017 | Read review
“If your an early to bed type then maybe need ear plugs.”
 of 5 bubbles donnakH5899UQ, 14 Mar 2017 | Read review
“Our room was good just needed a little better lighting in the bathroom.”
 of 5 bubbles jamier955, 14 Mar 2017 | Read review
“The room was beautiful very clean”
 of 5 bubbles pattyautieri, 13 Mar 2017 | Read review
5 of 5