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Cancun Bay Resort

Traveller (988)
Pool & Beach (332)
Room & Suite (194)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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4 Nov5 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,472)
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All reviews entertainment staff restaurant staff isla mujeres water volleyball swim up bar great holiday cleaning staff sushi bar spring break ocean view our waiter manuel guadalupe israel alexa resort pools
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21 - 25 of 394 reviews
Reviewed 7 August 2018 via mobile

We had a pleasured vacation in the hotel and the best part was the service by Jorge in the restaurant, he was so passionate and forward to help us every day, all day. For sure the manager of the hotel should put him to teach...More

Thank Ricardo M
Response from atejeda123, Gerente at Cancun Bay ResortResponded 15 August 2018

Dear Mello Family Thank you for your comments about the service especially your mention about Jorge and entertainment staff I know they are good persons and I´m thankful that they are part of our staff . Sorry for the inconveniences caused by the Omni Vacation...More

Reviewed 5 August 2018 via mobile

The entire staff is amazing. Everyone is super helpful and friendly. Had a great time with the entertainment staff super fun so many great activities. ANGEL is the best hands down. Him and ABRAHAM are perfect together. Cant forget CYNTHIA shes amazing had a fun...More

1  Thank William M
Response from atejeda123, Gerente at Cancun Bay ResortResponded 15 August 2018

Dear William Thank you for your comments I appreciate your mention about our entertainmnet staff and Luis they work hard, I will tell them about your words. We hope to have you back soon ! Andrés Tejeda. General Manager.

Reviewed 5 August 2018 via mobile

Had one of the best weeks of my life! Staff was very helpful and friendly, but the entertainment staff was beyond amazing And welcoming! Abraham, Angel, and cynthia always made sure you were having a good time and being included. They tried to get to...More

Thank Roxanaaam
Response from atejeda123, Gerente at Cancun Bay ResortResponded 15 August 2018

Dear Roxanaam Thank you for your words and for deciding to spend your vacation with us, We are happy to know you had a great time with our entertainmnet staff. We hope to have you back soon! Best Regards Andrés Tejeda.

Reviewed 28 July 2018 via mobile

I’ve Really Enjoyed My Stay Here At Cancun Bay Resort For My Birthday Everything Was Good From The Moment I’ve Walked In Alexa Was Perfect From Her Greeting Up Until We Left Love Her Energy & Hey We Got Similar Names My Name Is Alexis...More

Thank Smilezz108
Reviewed 28 July 2018 via mobile

I really recommend this resort. All The staff are great including the entertainment staff, you will surely be entertained by awesome shows, music and dance 💃🏻. Although the food is not out of this world, you will always find something satisfying. The rooms are kept...More

Thank lulu0303
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ALL INCLUSIVE beachfront hotel. Cancun Bay Resort is located at kilometer 3.5 from Cancun Hotel Zone on Linda Beach, is within 5 minutes to downtown with endless entertainment options to get fun as a Shopping Malls, specialty Restaurants, Night Clubs and just 25 minutes from Cancun International Airport. The hotel has a recent renovation that offers a new minimalist image, with 132 rooms with a fresh and fun deco, with the All-Inclusive program our guests will be able to enjoy our two bars and our wide gastronomic variety in our main restaurant "El Faisan" (air-conditioned), our snack bar "La Pina Colada", our "Sushi Bar" or "La Trattoria" or booking a romantic candlelight dinner (extra charge). Among our facilities and services we have two swimming pools; one of them recently renovated with a top-of-the-line coating and avant-garde lighting, the second with a spectacular view of the caribbean sea with wading pool and jacuzzi for adults only; massage area (with extra charge), wireless internet in common areas free of charge, ping pong table, pool table, reading area, free parking, ATM (dollars), concierge desk and new ballroom with 183m2 with capability up to 200 people and split into three break outs (extra charge).

Hotel Amenities
Free Parking
Free Internet
Air Conditioning
Breakfast Available
Children Activities (Kid / Family Friendly)
Conference Facilities
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel class
Awards & Recognition
Certificate of Excellence
Marina View, Harbour View, Family Resort, Safe
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
US$ 125 - US$ 336 (Based on Average Rates for a Standard Room)
Formerly known as
Hotel Qbay Cancun
Also Known As
qbay cancun hotel cancunqbay cancun hotel and suiteshotel verano beat cancunverano beat clubclub verano beat cancun
MexicoYucatan PeninsulaQuintana RooCancun
Traveller (988)
Pool & Beach (332)
Room & Suite (194)
Dining (79)
Family and Play Areas (26)
Amenities (4)
Business Centre & Event Rooms (2)
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Questions & Answers
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30 September 2018|
Response from Victoria K | Reviewed this property |
They will take either but pesos work out cheaper
12 September 2018|
Response from Lala416 | Reviewed this property |
Usually this time of year is beautiful! It’s the dry season, so you shouldn’t get much rain. Maybe a few refreshing showers. Daytime temperatures are between 23-26 degrees. Nights are typically cool, about 21 degrees... More
Room Tips
"If you want a quiet room as for one not adjacent to the inner pool. Very loud music playing until late in..."
2 weeks ago
Read review
"Mini-Suite with two rooms was amazing. Having privacy on vacations, PRICELESS!"
30 Aug 2018
Read review
"Pool views and junior suite is a must"
29 May 2018
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"I had pool view which was GREAT ! Most rooms had pool or ocean view !"
7 May 2018
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