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Smart Cancun by Oasis

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Traveller (547)
Room & Suite (304)
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Ratings and reviews
#63 of 180 Hotels in Cancun
Certificate of Excellence
  • Excellent49%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible5%
Travellers talk about
“oasis palm”(28 reviews)
“hotel zone”(48 reviews)
“pool area”(30 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Outdoor pool
Restaurant
Room Service
4 Star Hotel
"Who says you can't be smart and beautiful? Not me! I mix business and pleasure in a most delightful way: a downtown location, an ultra-hip decor and an Executive Floor with great facilities plus a swimming pool, Spa, fitness center and Beach Club access at the Oasis Palm. I'll even...
Offers from Smart Cancun by Oasis
Offers & Announcements: Package Deal
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Location and contact
Avenida Tulum Esq. Brisa s/n | Downtown Cancun, Cancun 77500, Mexico
Hotel website
14.2 km to Cancun Airport
92 restaurants are within a 0.5 km radius
6.0 km from Playa Tortugas
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (901)
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All reviewsoasis palmhotel zonepool areaado bus stationfacing the streetlas palapassmart caroasis loveslarge supermarketsister hotelbusiness hotelzona hoteleraoasis hotelsstayed here for one nightnice poollocal busesmoney exchange
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1 - 5 of 301 reviews
Reviewed 4 days ago via mobile

Unfortunately we booked a five night stay at this hotel. Check in was complicated or first room was extremely hot and they moved us the second room never did get really cool. Beds were uncomfortable period service people were unfriendly period music was blaring allowed...More

Thank Debbie B
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 3 days ago

Dear Debbie, Thank you for sharing your comments with us regarding your stay at our resort. We are truly sorry for the inconveniences you encountered during your stay; we appreciate the feedback which we have used to improve our service and facilities, and apologize for...More

Reviewed 1 week ago

Myself and my husband stayed here from the 26th May until the 2nd June 2018 and this is our feedback. Pros Spacious room Cleaned, fragranced smell throughout the hotel Close to Walmart/Market 28 (R2 bus) Fridge in room Iron/Ironing board in room Tea and coffee...More

2  Thank worldwidetraveller75
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you encountered during your stay. We appreciate your feedback on the areas we can improve; we always take our guests comments into account in order to exceed...More

A TripAdvisor Member
102
Reviewed 4 weeks ago via mobile

The Hotel should do a case study on our Room 607 as to what safety precautions to fix in all rooms; I imagine this is isn’t the only room that needs fixes. The smoke alarm was going off due to low battery every 5 minutes....More

1  Thank A TripAdvisor Member
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 3 weeks ago

Dear Guest, We are truly sorry for the unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. It is important for us to highlight that we are aware of...More

Reviewed 4 weeks ago via mobile

החלף לעברית A stunning new hotel with a precise urban design. A courteous attitude at the reception by the charming Isabelle. Finally a rich buffet breakfast and a perfectly perfect dining room and good food. The design of the lobby and the rooms is simply...More

Thank maayanc122
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 4 weeks ago

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your experience. We are happy to know by your positive comments that you enjoyed our restaurants and the uniqueness of our design. Also, it is satisfactory...More

Reviewed 10 June 2018

We spent one night at this hotel en route to another locale on the Yucatan Peninsula. We got there late, so I really cannot speak to location in terms of other things to visit. The room was clean and nicely furnished. The AC was a...More

1  Thank terrabuona
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 11 June 2018

Dear Guest, Thank you for taking the time to share your experience, we are glad you had a nice stay and that you enjoyed our rooms and the variety of food options we offer in our restaurants. On the other hand, we are truly sorry...More

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About
Description
"Who says you can't be smart and beautiful? Not me! I mix business and pleasure in a most delightful way: a downtown location, an ultra-hip decor and an Executive Floor with great facilities plus a swimming pool, Spa, ...More fitness center and Beach Club access at the Oasis Palm. I'll even throw in a complimentary Smart Car for your stay - how clever is that?" Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Family Rooms, Suites
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Pool
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Family Rooms, Suites
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Family Rooms, Suites
Add Photo Photos
Traveller (547)
Room & Suite (304)
Pool & Beach (173)
Dining (76)
Amenities (57)
Family and Play Areas (7)
Business Centre & Event Rooms (6)