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Occidental Tucancun

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#43 of 181 Hotels in Cancun
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Occidental Tucancun
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4,577 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Tucancun
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Showing 2,573: English reviews
Reviewed 5 days ago NEWvia mobile

The resort was great! The activities were especially fun, down by the pool they always had music playing and the entertainment staff was amazing, high energy, and they wanted to make sure everyone had a good time. I highly recommend this place to everyone!

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Helpful?
Thank Gillian D
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Gillian D 24 Marzo First and foremost we would like to thank you for choosing our Occidental Tucancun hotel for your visit and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage...

shawnee, ks
Reviewed 5 days ago NEW

Perfect for a fun Spring break. I appreciated all the pools, beach, and lobby being centralized. You got to know other guests and we could keep a close eye on our group. Also the security was great, lots of guards and visits by local police daily. They would block off beach access at dark and post a guard at the...

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Helpful?
Thank KSwldcat
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear KSwldcat, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. On the other hand, we regret to read that our buffet offer did not live up to your expectations, as our professional chefs strive to surprise our customers with a high gastronomic standard and the possibility of...

Reviewed 5 days ago NEWvia mobile

Billy, Joseph, Evian the crew at occidental tucancun are awesome! Made my vacation even better than I expected. Billy is friendly and an awesome guy and worker. I loved being able to be around him and his crew!

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Helpful?
Thank Austin G
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Austin G; Thank you for taking the time to share the review of your stay at Occidental Tucancún. It was a pleasure to be your host and lear that you enjoyed our service, specially the entertainment, we will transmit your compliments to Billy, Joseph and Evian, as motivation to continue with the excellent work they do, everyday. We look...

Reviewed 5 days ago NEWvia mobile

Unreal time & amazing staff. Joseph and the entertainment team were beyond amazing. Joseph knows everything about partying in Cancun. Much appreciated how he took care of us when we went out. Canada!!

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Helpful?
Thank Daniel G
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Daniel G; Thank you for taking the time to evaluate your visit at Occidental Tucancún. We are very happy to learn about your pleasant stay, we appreciate that you mentioned our entertainment staff, they work very hard everyday to offer the best activities for our guest, rest assure we will transmit your comments to Joseph, who will be honred...

Thunder Bay, Canada
Reviewed 5 days ago NEWvia mobile

Came down with a group of 6 guys for a spring break trip, and can't say enough good things about the entertainment staff. If you're looking to party downtown in the club scene these guys know what they're doing. Joseph, Evian, and Carlos took care of us and exceeded expectations by far. Skip the lines in the busiest clubs, table...

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Helpful?
Thank bheinz92
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear bheinz92; Thank you for taking the time to share the review of your stay at Occidental Tucancún It is a pleasure to learn that you had a pleasant stay, that you enjoyed the activities organized by our entertainment staff, rest assure we will transmit your compliments to Joseph, Evian and Carlos who will be very happy to be recognized...

Reviewed 5 days ago NEWvia mobile

I had an awesome spring break full fun. Occidental tucancun is a beautiful resort with many great hang out spots. Also has a great staff with people such as Cesia who all made this a trip to remember. I would recommend to any spring breaker looking for a fun resort that also has great amenities.

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Helpful?
Thank Colton K
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Colton K; Thank you for taking the time to evaluate your experience at Occidental Tucancún. We are very happy to learn that you overjoyed your spring breake, the facilities, the amenities, and the activities organized by our entertainment staff; we will transmit your comments to Cesia, who will be more than glad to know the possitive impact she left...

Sunbury, Ohio
Reviewed 6 days ago NEWvia mobile

Such a great trip! Staff was awesome. Lorenzo, Alberto, Jamie, Armando, Diana, Alexi, Cesar were particularly fabulous. Everyone so helpful and friendly. Had 6 teenage kids with us and always felt they were safe and secure. Lobby bar was hopping and fun. Food was great overall, Mexican restaurant was the biggest disappointment which was a surprise! Nice variety for breakfast...

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Helpful?
Thank bethsmall2016
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear bethsmall2016; Thank you for taking the time to share the review of your stay at Occidental Tucancún. It was a pleasure to be your host, and to learn that you enjoyed the facilities, the food, and most important that our service was up to your expectations; we always strive to provide an unforgetable experience to our guest and to...

Reviewed 6 days ago NEWvia mobile

Occidental Tucancun exceeded our expectations. I came with a group of friends for our spring break vacation. The pools were wonderful and the beach was incredible! The entertainment booth by the pool was amazing- Danny, Joseph, Evian & Carlos kept things interesting and fun all day and night! We felt so safe going out with them at night and loved...

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Helpful?
Thank Allyssa M
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Allyssa M; Thank you for taking the time to share your experience at Occidental Tucancún It is a pleasure to learn that our service exceeded your expectations, that you enjoyed the pool, the beach and the activities organized by our entertainment staff, rest assure we will transmit your compliments to Danny, Joseph, Evian & Carlos, who will be happy...

Reviewed 1 week ago NEWvia mobile

Very nice resort right in front of the beautiful beach. The food looked appealing but it was very bland. Most staff were very nice and attentive. Shout out to the best bartender Alberto Martinez, he was very friendly and knowledgeable of cocktails; in addition, his costumer service was one of the best we have experienced from the various resorts that...

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Helpful?
Thank Cindy H
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Cindy H, Thank you for taking the time to evaluate your experience at Occidental Tucancún. It was a pleasure to be your host and to learn that you enjoyed the facilities, and that our sevice was up to your expectations, rest assure we will share your comments with our team, specially with Alberto Martinez who will be honored to...

Austin, Texas
Reviewed 1 week ago

We stayed the week of 3/13 which was the height of spring breakers, but that didn't end up being extremely bothersome. There are 3 pools with the main pool being more "party" but we really enjoyed the "adult pool" and the tiki huts they had to get out of the sun. The beach was nice and clean, although at the...

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Helpful?
Thank samanthaf7
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Samanthaf7; Thank you for taking the time to share your experience at Occidental Tucancún with the Trip Advisor community. We are very happy to know that you had a pleasant stay, that you enjoyed the facilities, specially the adults pool, the mexican restaurant, our privileged location and most important that our service was up to your expectations. Your feedback...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. ... more   less 

Additional Information about Occidental Tucancun

Address: Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 11,715 - ₹ 30,301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Barcelo and Despegar.com so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#33 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
294 questions
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Questions? Get answers from Occidental Tucancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms were quiet mine was super noisy due to spring breakers allowed to be obnoxious and construction they worked on at night.”
 of 5 bubbles KSwldcat, 24 Mar 2017 | Read review
“Might want to ask to not be above the theater if you're trying to go to bed early because those shows start at 9pm and can be pretty loud”
 of 5 bubbles katherines891, 19 Mar 2017 | Read review
“the side by the pool is loud, but the other side has a bad view, so pick your battle”
 of 5 bubbles D6999LCchristines, 18 Mar 2017 | Read review
“We had the Ocean Front Family Suite. I was worried about being on the first floor but the views were spectacular!”
 of 5 bubbles _jbasile8, 13 Mar 2017 | Read review
“Obviously and ocean front room.”
 of 5 bubbles DarylM121, 12 Mar 2017 | Read review
5 of 5