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Occidental Tucancun

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#42 of 182 Hotels in Cancun
Certificate of Excellence
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Occidental Tucancun
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4,463 Reviews from our TripAdvisor Community

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Showing 2,487: English reviews
Ontario
Reviewed 3 days ago NEWvia mobile

Booked a last minute holiday and was looking for a smaller resort for a week. Have stayed at the occidental in NV before so when another occidental came up, I booked it right away. Property is close to the airport. Unlike other holidays, the shuttle did not serve beer so grab some at the airport if you want for the...

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4Thank Shelley H
Reviewed 4 days ago NEW

We chose the hotel based on a recommendation, and it was a good one. We selected an ocean view room, and unlike some we have had in past, we had fantastic view of the Gulf and the beaches. All in all, the place was very nice. Room was very clean (read no bugs or other bad things). This was our...

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1Thank Debitcred1
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Debitcred1; Thank you for sharing the comments of your stay at Occidental Tucancún. We appreciate that you had gave us the opportunity to be your host, we are delighted to know that you enjoyed the facilities of the resort, the ocean view, and that our service was up to your expectations. For us your feedback is very important, and...

Calgary, Canada
Reviewed 4 days ago NEW

The staff of this resort are amazing. Jose Luiz Perez our waiter most mornings at the buffet and the first day we asked for a cappuccino...every other day he had one on our table within minutes of us sitting down. Dalida Perez who was the pool side (well everywhere bartender) is absolutely amazing. This girl motors around providing drinks to...

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1Thank Christine A
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Christine A, Thank you for share your experience at Occidental Tucancún. We feel honored to know that you had such a plasant stay, enjoying the facilities of the hotel, the food and drinks, and specially the service of our staff. Rest assure we will share your comments with Jose Luis, Dalida and the rest of the team who will...

Midland, Michigan
Reviewed 5 days ago NEWvia mobile

This resort was great!! All the staff members were super friendly and fun! I especially enjoyed playing beach volleyball with Evian, Mr. Dani, and Joseph. I felt as though I had made good friends with each of them! They were super entertaining and made the trip exciting. I also had great service at the bar from Antonio Mex. The beach...

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1Thank AllisonShu124
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear AllisonShu124; Thank you for share the review of your stay at Occidental Tucancún. We are delighted to know that you had a pleasant stay, enjoying the activities organized by our entertainment staff, the service of the bar, and the facilities of the resort; rest assure we will share your comments with Evian, Dani, Joseph and Antonio Max who will...

Midland, Michigan
Reviewed 5 days ago NEWvia mobile

I have been to Cancun, Mexico many times and this trip to this resort is by far at the top of my list. The staff was very kind and super friendly. My sister and I had a great time relaxing and also participating in the daily activities by the pool. I had a great time playing beach volleyball with Evian...

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Helpful?
Thank madisons0212
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Madisons0212; Thank you for taking the time to share the comments of your stay at Occidental Tucancún. It is a pleasure to kow that you enjoyed the activities, nightly shows, and that our service was up to your expectations. We also appreciate that you mentioned Evian, Dani, Joseph and Max we will transmit your compliments to them; rest assure...

Reviewed 6 days ago NEWvia mobile

My husband and I stayed here for a week at the end of January. It is a smaller resort, which is not typical for us to stay at, but from the time we arrived to the day we departed we had no complaints about the staff, hotel or location. The Staff make this place! Couldn't ask for more helpful or...

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4Thank Loretta A
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Loretta A We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental was an enjoyable one. We continuously strive...

Reviewed 6 days ago NEW

Second time in cancun and second time at this hotel, best hotel in cancun on the best beach! Food was good and great to have different restaurants to chose between! As always the staff was really kind , especially the entertaiment team and Joseph , always making us smile . We Will always come back!

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1Thank Vicky K
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Vicky K Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality...

Sioux Falls, South Dakota
Reviewed 6 days ago NEW

This resort is definitely smaller than some of the resorts we have stayed at in Cancun, however, we brought our teenage kids with us and it was perfect for us. We had one of the family rooms, Oceanside and premium level. Everyone was very accommodating and nice. The food was good and besides having such a great room with a...

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2Thank Carey F
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Carey F, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your...

Milwaukee, Wisconsin
Reviewed 1 week ago

I had an amazing week at this resort. We went here in 2010 but I don't remember much as I was only 7 years old. My parents really enjoyed this hotel so we came her again Feb 4th-12th. Let me just say, when you walk into the building everyone is super helpful and kind, and check-in was a breeze. We...

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3Thank paigenikodem
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear paigenikodem First of all, we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Occidental Tucancun hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We also greatly appreciate...

Denver, Colorado
Reviewed 1 week ago

This resort is great. The grounds/buildings/rooms are all in virtually perfect condition. Its a bit smaller than many of the huge all inclusive resorts in the area. I have only one minor complaint - which for some might be a plus so Ill mention it - they seem to almost deliberately keep the bar seen VERY mellow at night. They...

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4Thank traveler5555512
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear traveler5555512, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Tucancun hotel and are delighted to read that we were able to match your holiday expectations. At Barceló Hotel Group we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. The hotel has been remodeled with new lobby-bar, gymnasium, kids club and amazing view just right by the front desk. ... more   less 

Additional Information about Occidental Tucancun

Address: Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 12,030 - ₹ 29,774 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Barcelo so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#33 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
254 questions
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Questions? Get answers from Occidental Tucancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for the ocean view. It is worth it!”
 of 5 bubbles Debitcred1, 16 Feb 2017 | Read review
“if you are going with a family, upgrade to the Family Room....it was huge...over 1400 sq feet of space!”
 of 5 bubbles , 14 Feb 2017 | Read review
“Ocean view is awesome.”
 of 5 bubbles paigenikodem, 13 Feb 2017 | Read review
“fantastic views”
 of 5 bubbles kirstenabma, 11 Feb 2017 | Read review
“Definitely do ocean view. There were some with bigger walk out patios too that looked beautiful!”
 of 5 bubbles twd20100, 11 Feb 2017 | Read review
5 of 5