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28/1/2018 29/1/2018
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    Occidental Tucancun

    Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico
    011 52 998 891 5900
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    28/1/2018 29/1/2018
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     59 people are viewing this hotel
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    US$ 327
    US$ 276
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    Traveller (4408)
    Pool & Beach (1080)
    Room & Suite (796)
    Overview
    • Excellent44%
    • Very good32%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “north tower” (68 reviews)
    “lobby bar” (285 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (5,667)
    Traveller rating
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    1 - 5 of 3,066 reviews

    Reviewed yesterday

    We stayed from 01/06/18 to 01/13/18 and had a great time. The staff overall were very friendly, especially the bartenders but Alberto Martinez was the best. He always had a smile on his face and made everyone around him smile. This was our sixth trip...More

    Thank cockerhamlori
    Hotel's Favourite
    Reviewed 23 September 2017 via mobile

    Well where do I start, from arriving to leaving 2 weeks later, we had the most fantastic time. Reception staff were fast and prompt at checking us in and explaining a few things about the hotel. Wrist bands on we were whisked up to the...More

    1  Thank Holiday P
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia at Occidental TucancunResponded 25 September 2017

    Dear Holiday P: We want to thank you for your kind comments on this website, we are happy to know that we will meet your expectations on this occasion and we would love to have the opportunity to welcome you again on your next visit...More

    Reviewed 4 days ago

    Great staff, great location, great rooms, beautiful views. The acqua experiences aren’t terribly expensive either. We did the parasailing and the staff took great care of us. The beach was clean and the weather was awesome.More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank calene2018
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia at Occidental TucancunResponded 2 days ago

    Dear calene2018: We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our...More

    Reviewed 5 days ago

    Really good service, great views and awesome pool with no childs! The food was above our expectations considering it is an all inclusive hotel! and the security es top line! guards were watching at all times.More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank sofiacan33
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia at Occidental TucancunResponded 4 days ago

    Dear sofiacan33: We want to thank you for sharing this opinion about your recent visit to the hotel. We are delighted that you have enjoyed your stay and we agree with you that our attentive staff plays a key role in the overall experience of...More

    Reviewed 5 days ago

    Stayed there for the 2nd half of a trip this last week. A bit dissapointed with it. We had a sea view suite with an amazing view but, it really needed some work. Patio doors took a good amount of strength to open and close....More

    1  Thank Jerry Y
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia at Occidental TucancunResponded 4 days ago

    Dear Jerry Y: Although we sincerely regret to read that your stay at our hotel was below your expectations, we appreciate the time spent sharing this information about your experience. We undoubtedly believe that there is always room for improvement and your constructive opinion is...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Babysitting
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 203 - US$ 444 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Spa Hotel in Cancun
    • #34 Top resorts Hotel in Cancun
    • #37 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 336
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Hotels.com, Hotwire, HotelsforEveryone, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Hotel Cancun ,
    • Barcelo Hotel Tucancun Beach ,
    • Barcelo Tucancun Beach Hotel ,
    • Tucancun Hotel ,
    • Cancun Barcelo ,
    • Barcelo Tucancun Beach Resort
    Add Photo Photos
    Traveller (4408)
    Pool & Beach (1080)
    Room & Suite (796)
    Dining (333)
    Hotel & Grounds (2527)
    Family and Play Areas (72)
    Bathroom (42)
    Business Centre & Event Rooms (12)
    Nearby
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    Ask a question
    Questions & Answers
    luvcancun010
    18 January 2018|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear luvcancun: Thank you for sharing your doubts with us, we inform you that in Tucancun we have no limit to dine in restaurants whenever there is availability. Best Regards, Paulina Arroyo Management Assistant.
    0
    Votes
    Google Translation
    Pete J
    11 January 2018|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Pete J: Thank you for sharing your doubts with us, we are happy to inform you that you can make your reservations to the restaurants daily from 9 to 4 in the concierge department for the a la carte restaurants. We hope... More
    0
    Votes
    Google Translation
    Milliann A
    28 December 2017|
    Answer
    Response from ASISTENTEGERENCIAL | Property representative |
    Dear Milliann: Thank you for sharing your doubts with us, we can not assure the number of beds is subject to availability, but we will add notes in the system. We hope to receive it soon. Paulina Arroyo Management Assistan.
    0
    Votes
    Google Translation
    Room Tips
    "Bring single dollar bills to tip these hard workers :) It's optional bet they appreciate it"
    Read review
    "While every room has a spectacular view - it is worth upgrading to an ocean view room."
    Read review
    "Our standard room had its sink in the bedroom !"
    Read review
    "Second floor has a balcony"
    Read review
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