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Ramada Cancun City

Av. Yaxchilan 41 SM 22, Cancun 77500 Mexico
Traveller (91)
Room & Suite (132)
Traveller (91)
Room & Suite (132)
Dining (46)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Hotel Ramada Cancun City opened its doors in February 26, 2010 after a deep renovation program, equipped with new furniture, all rooms with 32' LCD TV, all floor and walls changed, using vibrant colors, new bathrooms, adding hairdryer, vanity mirrors, iron and ironing board, coffee maker, safety box. Lobby, restaurant and bar all with new equipment and concept. High Speed wireless internet access is an addition of our services and it is available in guest rooms, meeting rooms and public area.
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Property amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Outdoor pool
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Reviews & more
431Reviews
312Photos
17Q+A
38Room tips
Traveller rating
  • 122
  • 183
  • 80
  • 27
  • 19
Time of year
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Show reviews that mention
This was the perfect place for my 1st solo trip to a foreign country. The staff are amazing, and helped me more often than the average traveler. I was at the desk every day getting tips for getting around, recommendations for places to go, day to day things like change or more
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Response from Alberto H, Gerente at Ramada Cancun City
Responded 5 Nov 2018
Maureen C. We appreciate so much for all your comments about us, and share your experience with detail of all, this kind of comments help us to improve in the right service. On behalf or Roberto, Abril and Stefania. THANK YOU. Regards,
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We stayed in Ramada as usual, as last year and we did stay out of the top floor left corridor :) As we suggested to everybody and ourselves. ;)
The hotel maintains high standard and clean room. When we moved into the room, we found out that the safe is not working. Within ab
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Response from Alberto H, Gerente at Ramada Cancun City
Responded 1 Nov 2018
Peter K, Thank you for your comments becuase help us to improve in our services. We will check all our safes to be sure that they are working correctly. Regards,
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The room, restaurant and location were excellent. But the travel agent in the hotel (Lemuel) was very disappointing. He made tall promises about reliable and top quality tours. But the tours we got were unorganized and below-par for the high price we paid. For one tour he charged
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Response from Alberto H, Gerente at Ramada Cancun City
Responded 29 Aug 2018
Sayan R, First of all, Thank you for taking your time to share your comments to us. Your feedback is very important to improve in our services. About your experience with travel agent , we will take action to correct this matter. Our apologies, Rgards,
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Even if the rooms are clean, relatively wide and well organized, the bed was very uncomfortable, too many noises all night long and a poor breakfast determined the present feedback.
Probably, few improvements may result in a far better provided service.
Take care
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Response from Alberto H, Gerente at Ramada Cancun City
Responded 10 Aug 2018
Hola, We are really sorry that we can not meet your expectations, Our team managers will take actions to improve in our services. Regards,
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This was the second time we have stayed at this hotel. It is very clean and friendly. The rooms are comfortable and everything is there what you need. The room is cleaned daily and fresh towels are placed every day. There is a coffee maker and free safe. Also there is an iron and
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Response from Alberto H, Gerente at Ramada Cancun City
Responded 31 Jul 2018
Hola, Thank you for let us know your opinion, we appreciated because help us to keep working improving in our services. Regards,
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Professional photo exclusively commissioned by TripAdvisorRamada Cancun City
The Standard Room at the Ramada Cancun City
Professional photo exclusively commissioned by TripAdvisorRamada Cancun City
The Special Assitance Room at the Ramada Cancun City
Professional photo exclusively commissioned by TripAdvisorRamada Cancun City
The Double bed room at the Ramada Cancun City
126
Previous
Do the rooms have refrigerator and microwave? Does the hotel have free ice? What times are the fitness area & pool open? Does the hotel have pool towels Can you bring your own food into the hotel to eat? Can you bring in alcohol from store?
Hola Sandy: The rooms doesn´t have refrigerator or microwaves in the rooms, if you need one of this items for medical reasons we can put in the room. The fitness area is open 24/7 and the pool is open from 8am til 10pm and yes we have pool towles. Is not allowed to bring in food or beverage to the hotel.
1 vote
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Hello! Is this convenient to the bus station pls? I need to leave early in the morning. Thank you.
Hola, yes is 10 minutes walking distance and 5 minutes by taxi.
0 votes
How far from the airport???? What would a taxi cost?
Not far, about 15 -25 min. Depends on the traffic. Cost is about 250. Less with public transportation or shuttle
0 votes
is there a shuttle from the airport to the hotel. If not, what is the best or cheapest method to get there.
There is no shuttle but taxis are readily available
0 votes
Is there a shuttle to the airport for early morning depature? What is the cost?
Previous
"My room had a balcony overlooking the pool and I loved it."
"Room facing pool"
"Rooms at back of hotel will be quieter away from main streets"
"We had a pool view. Not really any good views as there is no beach around but the room we stayed in was right above the pool."
"Don't pic top floor, there are some noisy machines up there. Otherwise it is quiet."
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PRICE RANGE
US$ 61 - US$ 127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cancun margaritas hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
101
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