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Hotel Plaza Kokai

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Avenida Uxmal 26 Sm 2-A, Cancun 77500 Mexico
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (60)
Room & Suite (124)
Dining (37)

About

#180 of 270 hotels in Cancun
Location
Cleanliness
Service
Value
Hotel Plaza Kokai is located in the city of Cancun, which is often referred to as the Mexican Caribbean. Cancun is in Quintana Roo, on the Yucatan Peninsula. For a good night’s sleep, each room in Hotel Plaza Kokai is air-conditioned, and furnished with a cozy bed, hair dryer, wireless Internet access, luggage rack, and private toilet and bath. Accommodations further have a writing desk and chair. Hotel Plaza Kokai in Cancun warmly welcomes every business and leisure traveler into its safe and amply furnished confines.
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Property amenities
Secured parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Nightclub / DJ
Kids stay free
Highchairs available
Airport transportation
Wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Rooftop bar
Taxi service
Banquet room
Solarium
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Complimentary toiletries
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
189Reviews10Q+A9Room tips
Traveller rating
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Popular mentions
J_Borges_01 wrote a review Apr 2021
Cancun, Mexico237 contributions46 helpful votes
The front desk was very kind, also at the restaurant. The hotel is a bit old but very comfy and clean. The included breakfast it's only coffe, fruit and plain bread, not very tasty tho. Old AC in the room, the towel rack in the shower is too low, I hit my head twice, should move it up. the TV is not smart and the wifi was so weak. So far the hotel looked very clean. I'd stay there again, maybe is a better room. very quiet btw, We liked that.
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Date of stay: March 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Sebastián Uicab , Otro at Hotel Plaza Kokai
Responded 8 Apr 2021
Thanks for your feed back, we will look at the towel rack and please let us know in your reservation next time you come so we can make sure you get a room with smart tv and better internet access.
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SL7306 wrote a review Sep 2019
Atlanta, Georgia9 contributions18 helpful votes
Booked here to connectto an early morning flight to Ft Lauderdale which was cancelled due to hurricane. Booking agency and hotel both informed of circumstances, they charged me full night price rather than the listed cancellation fee, refused any accommodation due to circumstances. Cannot recommend this facility. Extremely disappointing.
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Date of stay: September 2019
1 Helpful vote
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adorangel wrote a review Jul 2019
Chicago, Illinois23 contributions22 helpful votes
My sister and I arrived from the ADO station around 8 clock PM. (It's about a 5 minute walk.) We had no problem securing a room. They even price matched my Expedia quote. My sister uses wheelchair to get around. It was great to see ramps all over the property. They even have a brand new elevator to get to the upper rooms and rooftop. (which is stunning!) The bedroom was also very WC friendly. The beds are lower than usual and we had plenty of space! When we were checking out, the staff genuinely wanted to know about our stay and if we had any suggestions. They all let us know that next summer they will have a few ground floor units with accessible features! We will definitely be back !
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Date of stay: July 2019
Rooms
Service
Sleep Quality
Trip type: Travelled with friends
1 Helpful vote
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Diana L wrote a review Apr 2019
Sydney, Australia52 contributions58 helpful votes
I chose this hotel because of its vicinity to the Ado bus station. Only spent 1 night. Very basic with an extremely noisy aircon in the room!! Cheap and reasonably clean. I wouldn’t necessarily go back but it was what I needed
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Date of stay: April 2019Trip type: Travelled solo
2 Helpful votes
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ozge u wrote a review Feb 2019
London, United Kingdom8 contributions33 helpful votes
They put diffrent photos on all the places they advertise the hotel.They dont put the real photos and they also write different things,they say double for a very small single room with an industrial washing machine just next to bunk bed,they never mention they have bunk bed in the room but they say it double room.At the reception nobody speaks english and they are doing business which is funny.They are very rude the people at the reception,and they say breakfast included on the website ,when you get there they say only coffee included.Their lies never stop.You have to be very careful ,its not cheap too and the location is very bad,you have to take bus to reach center around 30 min or more.No beaches nearby. Thats very bad thing not putting the real photos and using the different words when describe the room.This is ridiculous, unrespectful staff.DONT WASTE YOUR MONEY,THERE ARE A LOT OF PLACES IN CANCUN EVEN CHEAPER..THIS HOTEL IS DISGUSTING
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Date of stay: January 2019
Value
Location
Service
Trip type: Travelled solo
Room Tip: Dont waste your MONEY!!!!!!!
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PRICE RANGE
US$23 - US$89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza kokai hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
54
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Frequently Asked Questions about Hotel Plaza Kokai
Which popular attractions are close to Hotel Plaza Kokai?
Nearby attractions include El Parque de las Palapas (0.5 km), Nebrina Gin & Cocina (0.2 km), and Tulumcrawl by Rockstarcrawls (0.4 km).
What are some of the property amenities at Hotel Plaza Kokai?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Plaza Kokai?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Hotel Plaza Kokai?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Plaza Kokai?
Yes, secured parking is available to guests.
What are some restaurants close to Hotel Plaza Kokai?
Conveniently located restaurants include Taqueria Coapenitos, El Rinconcito de Puebla, and El Pescado Ciego.
Are there opportunities to exercise at Hotel Plaza Kokai?
Yes, guests have access to a pool during their stay.
Does Hotel Plaza Kokai have airport transportation?
Yes, Hotel Plaza Kokai offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Plaza Kokai?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Plaza Kokai?
Many travellers enjoy visiting Zona Arqueologica El Rey (11.0 km), Scorpion’s Temple (8.8 km), and Hacienda Mundaca (11.6 km).
Does Hotel Plaza Kokai have any great views?
Yes, guests often enjoy the city view available here.