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Grand Park Royal Cancun Caribe

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Traveller (6788)
Room & Suite (1369)
Pool & Beach (1284)
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Overview
  • Excellent57%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“el mirador”(247 reviews)
“italian restaurant”(498 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
2 May3 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,442)
There are newer reviews for Grand Park Royal Cancun Caribe
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11 - 15 of 4,577 reviews
Reviewed 1 week ago

We rented an apartment for two weeks in Cancun, but booked the Grand Park Royale for one night to celebrate my birthday. From arrival to departure, the staff and overall experience was incredible. We arrived early but were allowed to start using the facilities right...More

1  Thank cmrmontana
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 5 days ago

Dear Cmr Montana We would like to express our gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. It is very heartwarming to read that the staff played such a great part in making your...More

A TripAdvisor Member
11
Reviewed 1 week ago via mobile

We stayed at the Park Royal Grand March 31-April 7, 2018 and absolutely loved it! Everyone at the hotel was great; from Roberto and Alicia at the pool bar area to ALL of the entertainment staff who kept us entertained and active all week. Their...More

1  Thank A TripAdvisor Member
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 1 week ago

Dear Guest It is an honor to receive such kind review, I want to thank you very much for taking the time for sharing your experience with us. It is very pleasant to read how much you enjoyed your stay from the moment you arrive...More

Reviewed 1 week ago

We came in February with another family (kids aged 4,4,6,8) We were a bit hesitant after reading some negative reviews that it wasn't kid friendly. However, it ended up working out really well. Even though 3 of the kids were too small to eat at...More

Thank Treena G
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 1 week ago

Dear Treena G First and foremost allow us to thank you very much for choosing Grand Park Royal Cancún Caribe as host to your holidays. It is truly pleasant to know that the service and attention provided by our staff members was exceedig your expectations...More

Reviewed 1 week ago

My experience with this hotel was unfortuately rather difficult due to it's poor organization. I wanted two add ons for each room, and I called the hotel directly to specify this multiple times and to add the note into the system, however each time that...More

Review collected in partnership with this hotel
Thank pmparekh21
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 1 week ago

Dear Guest We would like to thank you for taking the time to write about your experience of your recent stay at Grand Park Royal Cancún Caribe. We regret that service received during your vacation did not live up to the expectations. We extend an...More

Reviewed 1 week ago

This is our second time here. Facility and staff excellent. I especially appreciate Marcial at the front desk. He was able to move us to higher floor with an excellent view. Very accommodating and friendly. Pools are great. Upper pool with swim up bar is...More

1  Thank revgass
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded 1 week ago

Dear Revgass First and foremost allow us to thank you very much for choosing Grand Park Royal Cancún Caribe as host of your vacations for second time. It is very grateful to have guests that have visit us more than one time and still have...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Spa
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$ 213 - US$ 1,091 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 213 - US$ 1,091 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Business Hotel in Cancun
#32 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6788)
Room & Suite (1369)
Pool & Beach (1284)
Dining (611)
Family and Play Areas (66)
Business Centre & Event Rooms (9)
Questions & Answers
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Samanthaxoxoxo
19 April 2018|
AnswerShow all 2 answers
Response from Carlos D | Property representative |
Dear Samantha Would you be so kind writing to the next address, in order to reach your butler and help you with all your request please. divctoscc @ park-royalhotels . com looking forward to see you soon.
0
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Google Translation
Room Tips
"higher up -we were on fourth floor-ocean view"
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"more comfortable seating would be nice on the deck outside the room. the seating was very stiff and..."
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"Upgrade to adult only VIP!"
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"Villas are the best"
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