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Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
Blvd. Kukulcan Km 10.5 | Zona Hotelera, Cancun 77500, Mexico
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02/07/2017 03/07/2017
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US$ 419
US$ 381
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Certificate of Excellence
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My husband and I came here for vacation and it was all a great experience. The only downfall was we NEVER met our "Mayordomo". Not once! So we didn't get to dine in most of the restaurants unfortunately since we didn't get too book any...More
We first experienced the Grand Park Royal Cancun Caribe in November 2015. It was our honeymoon. We were treated exceptionally well and received special attention at no extra cost being Honeymooners. We had such an excellent experience we returned 6 months later. We were not...More
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Thank anndN9084JU
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded yesterday
Dear anndN9084JU,
First and foremost allow us to thank you very much for choosing Grand Park Royal Cancún Caribe as host to your recent holidays, we are glad to know that your stay was satisfactory.
In behalf of all the persons who make up the...More
The food at the buffet was great, the staff was friendly. Beware it is a timeshare hotel. They are very persistent, so if you are not there to join a vacation club as they now call it; you must be even more persistent.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank williammG9714QV
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded yesterday
Dear williammG9714QV,
First of all, we would like to thank you for choosing Grand Park Royal Cancún Caribe as host of your recent holidays.
We are truly grateful for your appreciation towards the service provide; please accept our sincere apologies for any inconvenience caused with...More
Myself and a buddy stayed here for 5 day and 4 nights, the minute we got into the hotel they treated us like family, We were checked in by Claudia who was very nice and even though we were super early for check in they...More
Thank Erik S
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded yesterday
Dear Erik S
First of all, we would like to thank you for choosing Grand Park Royal Cancún Caribe as host of your recent holidays and for the time taken to share your charming experience. It is an honor to read how much you enjoyed...More
This was my second time visiting this resort. The entire staff and their level of customer service is what really makes this resort so wonderful. They are hard working, kind and fun! Our room was nice and clean and we had a breathtaking view of...More
1 Thank KareB1784
Response from Carlos D, Gerente at Grand Park Royal Cancun CaribeResponded yesterday
Dear KareB1784,
Thank you for your loyalty to our Resort, It is very grateful to have guests that have visit us more than one time and still have this impression about how things are done. Our priority is to make you feel as if you...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Beachfront
Free Parking
Spa
Room Service
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Spa
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 219 - US$ 1,767 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#25 Business Hotel in Cancun
#33 Luxury Hotel in Cancun
#33 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
#44 Romantic Hotel in Cancun
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
344
Reservation Options
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how much is the WiFi fee locally and how much is the gym to use please.
20 June 2017|
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Response from anukhas | Reviewed this property |
wifi us free with your all inclusive hotel package. gym is extra $, but I don't know how much.
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stephengardner50
family wants to eat at the restaruants every nite rather than buffet. What is the earliest we can make reservations and where and how do we do this? I know they fill up quickly. any tips would be great..
Thanks
18 June 2017|
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Response from anukhas | Reviewed this property |
There is a reservation table next to the lobby bar who is available until 3 pm to book your reservation. You can reserve your table up to 2 days in advance. Restaurant reservations do get sold out if you try to book last... More
There is a reservation table next to the lobby bar who is available until 3 pm to book your reservation. You can reserve your table up to 2 days in advance. Restaurant reservations do get sold out if you try to book last minute, so I'd recommend going early. I don't know if you have young kids in your family, but I noticed a height measurement chart on the wall at the restaurant entrance (specifically at the Italian restaurant), and I noticed there were never any kids there for dinner. There may be an age/height requirement for kids to eat dinner at the Italian and maybe the Asian restaurant. The Mexican restaurant did not seem to have a height chart. Just FYI.
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amarc289
I booked with Vacation Express for August and will be in a Deluxe Oceanview room. If I want to upgrade to a Royal Tower room should I do it ahead of time through Vacation Express or when I arrive at the front desk?
16 June 2017|
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Response from Carlos D | Property representative |
Dear Customer
Would send us please an email to adjusting the next adress
divctoscc @ park-royalhotels . com
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