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Adhara Hacienda Cancun

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Adhara Hacienda Cancun
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536 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Piacenza, Italy
Reviewed yesterday NEWvia mobile

We stayed here 3 nights in March and rate was really good compared to the rest of Cancun, the building is new and well maintained. There is a beautiful pool in the middle with a snack bar, nice breakfast in the morning and free shuttle to the beach, perfect location, away from the zone with all the clubs, we loved...

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Helpful?
Thank Giuli1989
Surrey, Canada
Reviewed 1 week ago via mobile

We came to cancun to get some dental work done and picked it's hotel based on the reviews. We were very happy , great location. Excellent service and great value. All the staff were very helpful. I would definately recommend this place as a great alternative to the zona hotelera.

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Helpful?
Thank Ron S
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you very much for sharing your experience at Adhara Hacienda Cancun, our main goal is that our guests enjoy their stay and pamper them while they are vacationing with us. We are really happy to know thta we reach our goal with you. It will be a pleasure to welcome you back in the near future Warm Regards Hector...

Schaumburg, Illinois
Reviewed 1 week ago

My wife and I spent 7 nights and 8 days at this hotel in a what we call paradise. Our entire stay was great from the time we pulled up to the time we checked out. Being in the hospitality industry I believe I know a thing or two about service. I also know that service in Mexico I believe...

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Helpful?
Thank restmanager1
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you very much for posting your review at Trip Advisor the comments of our guests are truly valuable for us, I am sure that Jose and Alberto will be really happy your kind words regarding their service and attentions. It will be great to welcome you back on your next stay at Cancun. Sincerely Hector Guerrero

skp
Reviewed 1 week ago

After a Generations Hotel nightmare (timeshare where the room is only $524.00 for a week but the required all-inclusive meals are $5500.00--wow, that is crazy!!!! CRAZY.), we hastily booked in here instead. Thank God Generations screwed up our reservation and we landed here! The manager was great, very helpful! In fact the whole staff was very friendly and accommodating. The...

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Helpful?
Thank skpkwb
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you for the opportunity to host you during your recent visit to Cancun, it is a pleasure to read that in general you enjoyed your stay with us. Our whole staff will be really happy to know that we reach our goal with you, that is to pamper all our guests. We will look on the issues you experienced...

Kalisz, Poland
Reviewed 1 week ago

Decent hotel for quite cheap money. The service was ok. Pretty clean. Very close to public transport and local food trucks' market with some entertainment every day. A liitle noise can be heard from outside.

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Helpful?
Thank mfraska
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you for sharing your revew at Trip Advisor it is great to read that you enjoyed our priviliged location our facilities and our service. It will be a pleasure to be host one more time on your next vacation to Cancun City. Warm Regards Hector Guerrero

Detroit, Michigan
Reviewed 2 weeks ago

We thoroughly enjoyed our stay. The breakfasts were excellent, the western and Mexican food was both good. We opted to pay separately for our breakfasts which was a bit cheaper. The beds were great, clean rooms. Quiet area. It's very close to the city, allowing us to see the sites in the area before heading to the beach. Having a...

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Helpful?
Thank RobertPatrick
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

First of all thank you for the opportunity to host you during your visit to Cancun City, we appreciate your kind comments regarding the service of our staff. It is great that you took advantage of our priviliged location and take the opportunity to visit all the wonders close to Cancun. We will continue working to always offer the best...

New York
Reviewed 3 weeks ago via mobile

The hotel was beautiful decor fron the entrance into the lobby. Marco was very pleasant to the guest. He recommended places to eat and to shop. Security was always present. Access to beach with shuttle service to the hotel and back. Food was good and the bedroom was very clean as well as the bathroom. Definitely will stay in Cancun,...

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Helpful?
Thank Koko N
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you very much for your review it is important for us to know what was the experience of our guests, and it is great to read that you took the opportunity of enjoy all the services and facilitites that we offer to our guests. We will be delighted to welcome you back on your next vacation at Cancun City....

Reviewed 15 February 2017

Nice People, Nice rooms, Nice facilitys. Bus from the hotel to the beach. Very good pool and restaurant. Very good services and Very helpfull. Nice and clean, Very good to the price. We schure Come back.

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Helpful?
Thank Lene M
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Dear Lene M Thank you for sharing your review at Trip Advisor it is great to know thta we met your expectations and found our service helpful and our facilities nice and clean. It will our pleasure welcome you back on your next visit to Cancun. Sincerely Hector Guerrero

Adelaide, Australia
Reviewed 14 February 2017

Lovely hotel, spacious, airy, lots of charm. Quiet location. Great pool. Staff were helpful and friendly. easy walk to restaurants, markets, atms etc Highly recommend. Do suggest you get a taxi from the airport, not the shuttle bus though- it went around the world and took forever, and we had a dispute over who had the ticket that was rather...

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Helpful?
Thank Phaedra499
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Thank you for posting your comments at Trip Advisor is great to read that you enjoyed your stay with us it will be a pleasure for us to welcome you back in the future, and if you allow us we can help you to arrange your shutlle Airport hotel airport for your next visit. Warm regards Hector Guerrero

Reviewed 10 February 2017 via mobile

Hotel location was nice and stuff was friendly.Room was big,clean and quite.Wifi was nice and parking place was free and close.It was short but nice stay at near with center. Exchange rate was quite nice .It was suprise but You wont loose too much money if u make exchange in Hotel.

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Helpful?
Thank burçin ç
HECTOR G, Gerente at Adhara Hacienda Cancun, responded to this review

Dear burçin ç Thank you for your review at Trip Advisor it is our pleasure to welcome and pamper to all our guests it is great to read that you enjoyed the cleanliness and comfort of our rooms and facilities. It will an honor to welcome you back on your next visit to Cancun City. Warm regards Hector Guerrero

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Adhara Hacienda Cancun

Address: Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico (Formerly Radisson Hotel Hacienda Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 3,922 - ₹ 6,993 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Adhara Hacienda Cancun 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Radisson Cancun
Cancun Radisson Hacienda
Hotel Style:
#18 Best Value Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Adhara Hacienda Cancun staff and other travellers.
14 questions
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Questions? Get answers from Adhara Hacienda Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on opposite side of front door offer a quieter stay. Not that anywhere else was noisy. Just my opinion.”
 of 5 bubbles restmanager1, 16 Mar 2017 | Read review
“They only have good rooms.”
 of 5 bubbles 441lenem, 15 Feb 2017 | Read review
“The hotel architecture prevents there being any 'bad rooms' or 'bad view'. Pick the price that fits your budget.”
  • view from the room balconies (fourth floor)
  • Large genuine marble writing desk and nice bright high intensity lighting.
  • Modern large room, this is twin bed- great mattress, fresh soft sheets, memory foam pillows
  • Sparkling bathroom, great hot water and pressure, plenty of soft towels and bathrobe
 of 5 bubbles guest774, 5 Feb 2017 | Read review
“Poolside rooms: you will love the deck for relaxing and people watching. Some noise.”
 of 5 bubbles Mary4050, 24 Jan 2017 | Read review
“We faced the outside parking lot behind the hotel and it was very quiet.”
 of 5 bubbles mexicomichelle, 28 Dec 2016 | Read review
5 of 5