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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
    (954) 736-5831
    Hotel website
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    3/12/2017 4/12/2017
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     33 people are viewing this hotel
    US$ 305
    US$ 264
    SAVE US$ 41
    US$ 272
    US$ 272
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    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “la veranda” (315 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: 44%OFF + 100US in Credits
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Reviews (4,487)
    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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    961 - 965 of 3,936 reviews

    Reviewed 9 October 2016 via mobile

    My family just returned from a week stay at The Royal Sands and can not say enough great things about it! My husband and I took our two teenagers (our son is 16, and our daughter is 18). We opted for the two bedroom two...More

    5  Thank gincapello
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 11 October 2016

    Dear Guest, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We'll make sure to personally praise Mario for leaving such a nice impression in...More

    Reviewed 8 October 2016

    The hotel staff was friendly from beginning to end. Jose and Henry at the pool bar were the best!! Our concierge Nieves was very helpful and nice as well. The hotel, pool and our room were spotless. Housekeeping came in a couple times a day...More

    1  Thank Lisa M
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 11 October 2016

    Dear Guest: Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay...More

    Reviewed 8 October 2016

    We have stayed several times at the Sands and I have always recommended this resort to other friends. The Resort has always been very clean and maintained. Personnel has always been very friendly and positive. Great please to bring the whole family.

    Review collected in partnership with this hotel
    Thank Ritchie L
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 11 October 2016

    Dear Ritchie, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

    Reviewed 8 October 2016

    Upon my arrival, I was "welcomed home." Oh my goodness, what a welcome it is/was. From our accommodations to our service. Everything was superb!!! I love their pools. They have a total of 8 or 10 restaurants to choose from too. I must mention, the...More

    Thank shaneandtina
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 11 October 2016

    Dear Shane and Tina. Thank you for taking time to post about your experience at The Royal Sands. We'll make sure to personally praise Rafael, Eduardo, Moises, Angel and Fabiola for leaving such a nice impression in you. We look forward to welcoming you again...More

    Reviewed 7 October 2016

    Very poor customer service and caring about guests during the entire week.... resort is beginning to show its age.. There were several issues that shouldnt have happen ed that made it not an enjoyable stay

    Review collected in partnership with this hotel
    2  Thank 727howardm
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 218 - US$ 499 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #19 Top resorts Hotel in Cancun
    • #20 On the Beach Hotel in Cancun
    • #20 Luxury Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, TravelUp, Travelocity, Hotwire, Evoline ltd, HotelQuickly, Cancelon, getaroom.com, TripOnline SA and Cheap Tickets so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2849)
    Pool & Beach (962)
    Room & Suite (789)
    Dining (218)
    Hotel & Grounds (1686)
    Bathroom (26)
    Family and Play Areas (14)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Robert H
    11 November 2017|
    AnswerShow all 2 answers
    Response from msbones047 | Reviewed this property |
    We paid for the entire stay at time of reservation.
    0
    Votes
    Sue D
    4 November 2017|
    Answer
    Response from Sandra R | Property representative |
    Hello Sue D, The Royal Sands does not have an open air lobby. Regards,
    0
    Votes
    Sue D
    31 October 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Sue D, I sent you a private message to provide assistance. Best Regards.
    0
    Votes
    Room Tips
    "all rooms are great"
    Read review
    "Ocean front rooms are totally worth the extra cost. Waking up every morning to a gorgeous sunrise over the..."
    Read review
    "All rooms are ocean view so you can't go wrong"
    Read review
    "All have ocean views!!"
    Read review
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