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The Royal Sands Resort & Spa All Inclusive

#19 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
05/06/2017 06/06/2017
1 room 2 adults 0 children
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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4,024 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,534: English reviews
Reviewed 10 May 2016

My second trip to the Royal Sands was even better than first! Ricardo Colli and Luis Jimenes were the best part of the entire trip. They were quick, fun, personable, and made awesome drinks! These two definitely were the life of the pool party.

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Helpful?
1Thank Montana S
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Montana S, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy our bartenders' friendliness and lively personality. We're glad you had fun at the pool and experienced a great vacation. You couldn't give us any higher compliment than a return...

Les Gafos
Reviewed 9 May 2016

The place is centrally located in the middle of hotel zone with all perks of this location. We've luckily got pretty nice spacious 2-bed apartment with nice pool and sea view We had all-inclusive package which covered dinner in neighboring off-site restaurants which is nice.

Review collected in partnership with this hotel
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Helpful?
3Thank 783yulianam
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Yuliana, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We're glad to learn you took...

Reviewed 9 May 2016

My husband and I have two young kiddos and needed a weekend getaway, ALONE! I have been to a few all inclusive resorts in Cancun and Rivera Maya. I am always hesitant about going because I typically expect to eat French fries the entire stay because the food is never good. The last place we stayed was the Riu in...

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Helpful?
4Thank Casie I
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Casie I, Thank you for taking the time to review your stay with us. We’re thrilled to hear that The Royal Sands was the perfect location to host your recent weekend getaway with your husband. Our location in the hotel zone close to several shopping malls and entertainment venues is just one of the perks that we are proud...

New York
Reviewed 9 May 2016

We had a wonderful stay again. We stayed last year and loved it so much we came back again this year and brought another couple with us. There were 10 of us total and we will be back again next year. The rooms are very clean and the views from your room are fantastic.All the staff were very friendly. PATRICIO...

Review collected in partnership with this hotel
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Helpful?
Thank Chuckmuchy
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Chuckmuchy, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and that Patricio and Luis strived to help make you feel like we were your "home away from home!". You could not give us any higher compliment than a...

Canton, Michigan, United States
Reviewed 9 May 2016

My friends and I travel together each year and have visited this resort 4 times. Each time has been an amazing experience. The beach is pristine and beautiful with staff that removes the seaweed every morning. The service has always been very good. The all inclusive is a very good value, as it includes restaurants off-site so you don't feel...

Review collected in partnership with this hotel
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Helpful?
Thank Lisa B
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Lisa B, Thanks so much for taking the time to give us a review of your stay. We love hearing from our return guests about their vacation experiences. We couldn't be happier to hear you enjoyed your fourth stay with us. We appreciate you giving us any feedback on what we can do better. Our guests’ satisfaction is our...

Reviewed 8 May 2016

My husband and I came here for our honeymoon, and we stayed 4 nights. We had a one bedroom suite, and it was huge! The balcony was also huge. It could've used a bit of updating (especially the comforter - seemed super old), but otherwise it seemed nice, clean, and comfortable. The ocean views are also amazing. However, the food...

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Helpful?
3Thank Annah I
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Annah, Thanks so much for taking the time to give us a review of you stay. We are honored that you chose to stay with us for your honeymoon. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation and you were able to enjoy the...

Peoria, Arizona
Reviewed 8 May 2016

We have stayed at the Royal Sands many times. It is always a great experience . the friendly staff, the great housekeeping, the food, the spa. You name it great overall experience!!!!! We will be coming back for years to come.

Review collected in partnership with this hotel
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Helpful?
1Thank Robert S
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Robert S, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you in every visit for all these years. We appreciate your feedback and look forward to welcoming you back soon. Best Regards

Columbus, Ohio
Reviewed 8 May 2016

Researched all inclusive resorts for a number hours and found the Royal Sands. Stayed 5 nights and had a great time. The hotel grounds and resort were very well maintained. Great pool and beach area, couldn't ask for anything more. Food was very good, loved being able to order tacos and chips and guacamole at the pool bar. Hotel food...

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Helpful?
3Thank airheadaron
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear airheadaron, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Atlanta, Georgia
Reviewed 8 May 2016

We traded into the resort via Interval and were very pleased with the 1 bedroom suite and the overall amenities. The balconies were HUGE in the 1 and 2 BR units, and all rooms have an ocean view. We chose the all inclusive package and would do this again. The 3 Royal resorts have special restaurants, at no extra charge...

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Helpful?
1Thank candace c
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Candace C, Thank you for taking time to post about our resort. We're glad to learn you took advantage of the off-site restaurants included in your REFINE All Inclusive Package. We know the TripAdvisor community will appreciate your comments as much as we do. We look forward to welcoming you again during your next visit to the Mexican Caribbean....

Monclova, Ohio
Reviewed 8 May 2016

The Royal Sands is a clean safe resort. From the amazing views, to courteous staff. The food options were perfect and shuttle transportation between resorts was great. Turn down service at night. A nice staff, activities for all ages, from a little blackjack to get out of heat in day at sports bar to time in pool. Staff was incredible....

Review collected in partnership with this hotel
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Helpful?
1Thank Keith R
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Keith R, Thank you for your review. We're happy to see you enjoyed the beautiful views of the Mexican Caribbean and our staff's service covered your expectations. We hope to have you back soon! Warm Regards

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 13,500 - ₹ 30,489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even though "tips" are included in the all inclusive, we normally gave $5 or more extra and always got great service.”
kevinwC6323QN, 22 May 2017 | Read review
“Bring your own pillows Bedding needs improvement The coffee makers are old style Maids are wonderful and come every day!”
lindacK8593JO, 22 May 2017 | Read review
“Try to be on floors two or above to be able to have a better view, particularly if you are ocean front.”
robinhD8794AT, 19 May 2017 | Read review
“There are no0 poor choices. Depending whether you want to see sunrise or sunset, all rooms offer either.”
rslarson, 17 May 2017 | Read review
“ask to be booked on the new building, not the smaller old one.”
263hugol, 16 May 2017 | Read review
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Prices are for 1 room, 2 adults
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