We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Sands Resort & Spa All Inclusive

Show Prices
#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,831 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Sands Resort & Spa All Inclusive
See the most recent reviews
Showing 3,370: English reviews
St George
Reviewed 4 April 2016

The Royal Sands motto of "Welcome Home" is very appropriate in the fact that the entire staff is very friendly and calls you by name. The resort is clean and very well maintained. We bring our entire family and the grandkids say its the best vacation ever!

Review collected in partnership with this hotel
 Report
Helpful?
Thank D4681UQmarko
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Cancun, Mexico
Reviewed 4 April 2016

We have been coming to Mexico since 1981; about ten trips over the years. Stayed at Playa del Carmen in 1981 when there was just a ferry dock to Cozumel and one campground run by Hugo---many of your remember! (Stayed there three weeks in a tent.) Since have kayaked in Baja, spent time in Oaxaca, Puerto Escondido, etc. We have...

 Report
Helpful?
Thank seanrobertgerrity
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Sean Robert Gerrity, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Best Regards

Denver, Co
Reviewed 4 April 2016

All inclusive is top notch. The servers are so friendly and attentive. . Grounds emaculate. Million dollar beach. But if you want a good chair at the pool or beach during popular weeks you have to get down there while it is still dark, otherwise they all have towels on them. If you need anything at any time just ask,...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank cindyRN
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Cindy: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Worthington, Ohio
Reviewed 3 April 2016

Great time with kids and grandkids. Only negative was an ineffective concierge. Pools were very nice. Beach was lovely. Views were great. Shuttle service was good. We would recommend this resort for a family vacation.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Robert W
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Archbold, Ohio
Reviewed 3 April 2016

Great vacation with the family! The resort is very clean, safe, and the staff is wonderful! They go out of their way to make your stay special, and they are such hard workers! Ricardo, Luis, and Giovanni at the pool were amazing. They took the time to get to know you, and they went above and beyond. Thanks for an...

 Report
Helpful?
Thank conway2016
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We'll make sure to personally praise Ricardo, Luis and Giovanni for leaving such a nice impression in you. We appreciate your feedback and...

Saint Michael, Minnesota
Reviewed 3 April 2016 via mobile

We vacation here for 2 weeks every March and LOVE it. The staff is so friendly, everything is kept so neat and clean. The bartenders at the pool, Giovanni and Antonio are so amazing. All of the waiters are great too. A special shout out to Ricardo, Luis, Tomas , Manuel, and Enrique. You made our trip unforgettable. See you...

 Report
Helpful?
Thank Leah W
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Leah, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We'll make sure to personally praise Ricardo, Luis, Tomas , Manuel, and Enrique for leaving such a...

Springboro, Ohio
Reviewed 2 April 2016

We had a complicated check in that was handled without issue. Couple groups coming in at different times, and a mid week shift in rooms. No problem. Our room had a perfect view of the ocean and the pool. It was clean and huge. Full kitchen, sitting area, and king size bed. The beach was absolutely beautiful. Every night the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank michaellY3756IS
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Michael, Thank you for taking time to post about our resort. We are sorry to learn your experience at The Royal Sands has not been the best because of this pool chair situation. We do have a strong policy about this and we'll make sure that our security department is enforcing it correctly. We look forward to welcoming you...

Chicago, Illinois
Reviewed 2 April 2016 via mobile

I just left today and I almost cried. This resort is absolutely beautiful in every way. All of the food was great.. I would definitely recommend Sisal and the Hacienda for dinner! All of the rooms were spacious, clean, and had beautiful views. Every single person on the staff was helpful and super nice! Ricardo, Luis, and Giovanni were amazing!...

 Report
Helpful?
2Thank Jazlewis9
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jaz, Thank you for taking time to post about our resort. We'll make sure to personally praise Ricardo, Luis and Giovanni for leaving such a nice impression in you. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Waukesha, Wisconsin
Reviewed 31 March 2016

My wife, myself and two teenagers stayed at the Royal Sands February 26th through March 2nd. Our room had a King bed with 2 Murphy beds. It worked out great for the 4 of us. We were on the second floor with a great view of the Pool and Ocean. We thought the food at this resort was very good....

 Report
Helpful?
1Thank David B
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear David B: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Reviewed 31 March 2016 via mobile

I have stayed at many palace resorts and was very very happy with those.But this place is nothing compared to any palace resort.It wasn't terrible,but it was just a let down.The only problem was the staff they were not the nicest.Also the room service took two hours one night.

 Report
Helpful?
2Thank dominic d
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Dominic, Thanks so much for taking the time to give us a review of you stay. We always strive to give our guests the best location, value, amenities and service and we're sorry to learn we fell short from this goal. We appreciate you letting us know about your incident with room service. We are constantly working to improve...

3,472 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2607)
Viewed
Dining (114)
Viewed
Pool/Beach Area (674)
Viewed
Hotel & Grounds (431)
Viewed
Bathroom (26)
Viewed
Room/Suite (182)
Viewed
View from Room (233)
Viewed
Family/Play Areas (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:48
Videos (3)
Viewed
Other (936)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (845)
Viewed
Amenities (128)
Viewed
Beach (50)
Viewed
Kids' Pool (9)
Viewed
Pool (63)
Viewed
Dining (95)
Viewed
Second Pool (19)
Viewed
The Hotel (144)
Viewed
Two-Bedroom Master Suite (103)
Viewed
Villa (234)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.8 km away
Grand Fiesta Americana Coral Beach Cancun
5.3 km away
The Royal Cancun All Suites Resort
2.0 km away
Fiesta Americana Condesa Cancun All Inclusive
Show Prices
Show Prices
Show Prices
3.4 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,571 reviews
5.0 km away
Hyatt Ziva Cancun
Hyatt Ziva Cancun
#6 of 181 in Cancun
3,170 reviews
1.0 km away
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
#10 of 181 in Cancun
8,566 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,987 - ₹ 32,723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Vacatia, Booking.com, Orbitz, Hotels.com, Despegar.com, Travelocity and Jetsetter so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 On the Beach Hotel in Cancun
#18 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
413 questions
Ask a question

See all questions (413)

Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are spacious and well designed. Ask for one of the remodeled rooms, as they are much nicer.”
 of 5 bubbles dhtice, 26 Mar 2017 | Read review
“the beach front rooms were worth the extra - what a view of that amazing blue water! ”
 of 5 bubbles 231elainf, 26 Mar 2017 | Read review
“Recently redecorated.”
 of 5 bubbles MissMissy85, 26 Mar 2017 | Read review
“This resort is absolutely beautiful! The villas are spacious and offer amazing views of the resort and ocean.”
 of 5 bubbles garyg495, 22 Mar 2017 | Read review
“There isn't a bad room in this resort. It was built so that the hallways face the street and the lagoon while the rooms face the ocean.”
 of 5 bubbles thomaswQ1132EQ, 20 Mar 2017 | Read review
5 of 5