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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
    (954) 736-5831
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    24/12/2017 25/12/2017
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     29 people are viewing this hotel
    US$ 571
    US$ 472
    SAVE US$ 99
    US$ 487
    US$ 487
    Traveller (2903)
    Pool & Beach (969)
    Room & Suite (797)
    Overview
    • Excellent69%
    • Very good21%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la veranda” (317 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: 2017 Year End Special!
    Hotel deals
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (4,606)
    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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    901 - 905 of 4,044 reviews

    Reviewed 18 December 2016

    Excellent place to stay. While most of the staff is wonderful, some of the check in staff as well as a couple of the concierges could work on their customer service skills. Overall, the experience was good.More

    Review collected in partnership with this hotel
    Thank kimberleyo913
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 19 December 2016

    Dear Kimberley, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your stay and we're sharing your comments with the management so that our service may improve. Nevertheless, we look forward to welcoming you again during your next...More

    Reviewed 18 December 2016

    The only redeeming quality of this resort is it's location on the beach in Cancun, our room (5507) needs to be updated, fridge is old, dishwasher only worked on one setting, living room furniture is worn out and uncomfortable, TV remotes hardly worked, bedding is...More

    Review collected in partnership with this hotel
    Thank Gary C
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 19 December 2016

    Dear Gary, Thanks so much for taking the time to give us a review of you stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Reviewed 17 December 2016

    Staff excellent, special thanks to the pool bar crew Manuel and Patricio and Gus especially. We went this summer with our nearly adult children and then this winter with friends. Both times service was very good everywhere. Hotel grounds and beach very clean and beautiful.More

    Thank cancun1688
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 19 December 2016

    Dear Guest, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent visit. We'll make sure to personally praise Manuel, Patricio and Gus for leaving such a nice impression in you. We look forward to welcoming you...More

    Reviewed 16 December 2016

    Been in many resorts in Cancun, for me Royal Sands is the best. First, our concierge, Heidi Rivera, is very friendly and helpful. For 2 years my family always request for her. Her service never change, its great. Thank you! The resort is beautiful, the...More

    Thank hajjames77
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 19 December 2016

    Dear Guest: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind...More

    Reviewed 16 December 2016

    3 couples traveled together for a 5 night stay Dec 9th -14th. We have stayed at several all inclusives in Cancun, other parts of Mexico and other Caribbean islands, so we have something to compare to. This resort is very nice, very clean and on...More

    1  Thank wiseguy6768
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 19 December 2016

    Dear Guest Thank you for taking time to post about our resort. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We'll make sure to...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 240 - US$ 571 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Family Hotel in Cancun
    • #18 Top resorts Hotel in Cancun
    • #19 On the Beach Hotel in Cancun
    • #19 Luxury Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, TravelUp, BookIt.com, Hotels.com, Hotwire, getaroom.com, Cancelon, TripOnline SA and Evoline ltd so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2903)
    Pool & Beach (969)
    Room & Suite (797)
    Dining (218)
    Hotel & Grounds (1725)
    Bathroom (26)
    Family and Play Areas (14)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
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    Ask a question
    Questions & Answers
    afdlc311
    9 December 2017|
    Answer
    Response from Linda S | Reviewed this property |
    Yes. The hotel has an excursion desk called Thomas Moore.
    0
    Votes
    baaloosmom
    8 December 2017|
    Answer
    Response from Pam04765 | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "Higher floors towards the sea have more sunlight on the balcony"
    Read review
    "Update the rooms. Put some radios in there so at least u can listen to music somewhere. Beds and furniture..."
    Read review
    "Is close of Downtown and night clubs"
    Read review
    "Try to get a beachfront unit. The units in the back of the resort don't offer much of a view of the..."
    Read review
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