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The Royal Sands Resort & Spa All Inclusive

6.8 km from Cancun centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
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Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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3,750 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,294: English reviews
Reviewed 22 March 2016

My family stayed at this resort for 1 week this month. We totally loved it. The resort is very well cared for and clean. The food was very good as well with lots of variety. As an all-inclusive guest you also have access to additional restaurants that are not on site. The hotel has a shuttle which makes visiting these...

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Helpful?
Thank Kimberley G
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Kimberley G, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed some traditional Mexican Warm Service and you've enjoyed the food and other Royal Resorts' properties during your visit. We're certain that Tripadvisor's community will appreciate your comments as much as we do. We look forward to welcoming you again during your...

Omaha, Nebraska
Reviewed 22 March 2016

We checked in at the Royal Sands on 3/11/16 and checked out very early on 3/18/16. We arrived and departed on Fridays. Due to the time share arrangement at the resort we had to relocate to a different room less than 24 hours after our arrival. This was a pain for sure, and took up the middle part of our...

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Helpful?
1Thank JazzyDawg
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear JazzyDawg, Thanks so much for taking the time to give us a review of you stay. We appreciate you letting us know about your experience with the room switching. We are constantly working to improve the experience of our guests, and truly appreciate your feedback. We’re happy to hear that we were able to provide you with a great...

San Antonio
Reviewed 22 March 2016

The overall facility is beautiful, but if you plan to stay past Saturday you will be asked to leave the room you are in and move to another room. This is not only an all inclusive, but also a time share. We were not aware of this when we booked this trip. We found out on our arrival and it...

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Helpful?
Thank johndW4282CC
Cristóbal G, Online Community Care at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear John. Thank you for taking time to post about our resort. One of our most important goals is to communicate accurately with our guests during the whole traveling experience, since the booking process to the online review. We're sorry to learn we fell short of this goal by not being able to communicate you about our Saturday policy. This...

New M
Reviewed 21 March 2016

We have rented at Royal Resorts several times in the past. This time to get the week that worked for all of us, we had to rent through a third party, which was a mistake. Your employees went above and beyond what they actually needed to do, without them, we would have not been checked in, as our paperwork was...

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1Thank jacklD5546UY
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jack, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Kingsley, Michigan
Reviewed 21 March 2016

This was our third time at this resort and we love it just as much each time we go. The resort is beautiful, pools are awesome, and staff is wonderful. The staff remembers us each year. They have amazing memories. We plan to stay here again.

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Thank VGarey
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear VGarey, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Toronto ON
Reviewed 21 March 2016

My husband and sons (5 & 7) stayed there last week (Mar 13-19) and had a wonderful time. We had an ocean-view room which was amazing, the kids had murphy beds in the living room which they loved and all of the staff was so attentive and kind. The waves were rough on the beach all week so we didn't...

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Helpful?
Thank iamupnorth
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear iamupnorth, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Saugatuck, Michigan
Reviewed 21 March 2016

The Royal Sands is a special place in what is arguably one of the most beautiful beach areas in the world. The suites are comfortably equipped, spacious and all have beautiful views of the sea. The staff is very pleasant and helpful and Cancun offers everything from shopping to fine dining as well as multiple levels of adventure and exploration.

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Thank RL-Chicago
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear RL-Chicago, Thank you for taking time to post about our resort. We're sure that TripAdvisor's Community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Carmel
Reviewed 21 March 2016

We've been going to the Royal Sands for 10 years. The location in the hotel zone is great, & we always have excellent service. The beach and pools are lovely, & the rooms are well appointed and spacious.

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Thank Martha D
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Martha D, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home. Warm Regards,

Elma, New York
Reviewed 21 March 2016

Very beautiful resort. Food was excellent and a good selection of restaurants. Liquor selection is very good except only draft beer(except for refrigerator in room). Suites are great and clean. Family oriented. Could use more entertainment though.

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Thank Dana C
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Dana, Thank you for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest without noise...

Belle River
Reviewed 21 March 2016

Everything was wonderful, from the time we checked in to the time we left the resort. Our Villa was clean and was kept that way through out our week. Love that we where on the ground floor and still feel private. The restaurants and spa where great, very friendly services in every places. Love the grocerie store on sight.

Review collected in partnership with this hotel
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1Thank O8011YVdanielleb
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Danielle, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed some traditional Mexican Warm Service and you've enjoyed the food and other Royal Resorts' amenities during your visit. We're certain that Tripadvisor's community will appreciate your comments as much as we do. We look forward to welcoming you again during your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 15,619 - ₹ 32,779 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 On the Beach Hotel in Cancun
#18 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a view of the pool on the end close to the ocean, on the south side. Less direct sun out most of the day and the view is spectacular.”
 of 5 bubbles 330skipb, 22 Feb 2017 | Read review
“All villas have a great view.”
 of 5 bubbles 95calvine, 20 Feb 2017 | Read review
“Excellent location in cancun”
 of 5 bubbles deep869, 19 Feb 2017 | Read review
“All rooms have a great view!! The high floors have better ocean views, lower floors have better views of the pool areas.”
 of 5 bubbles jeffrichmond7, 19 Feb 2017 | Read review
“We are owners of a first floor walk out and we belive these room are the best in the resort as one has outdoor access which the kids can play on, immediate beach access and larger verandas”
 of 5 bubbles remery1513, 13 Feb 2017 | Read review
5 of 5