We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Sands Resort & Spa All Inclusive

Show Prices
#19 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,937 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Royal Sands Resort & Spa All Inclusive
See the most recent reviews
Showing 3,463: English reviews
Reviewed 29 May 2016

Very clean all staff very professional,very good food & drinks rooms are very clean and quite. First time in Cancun felt safe take advantage of what they offer/ ask for Neives (employee) at the front desk. He will help with your stay.

 Report
Helpful?
1Thank Robert P
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Robert P. Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Westford, Massachusetts
Reviewed 28 May 2016

We, a family of 4, stayed at this hotel during the 3rd week of April on our 1st ever trip to Cancun. Since we have a teen and a tween, we were looking for something bigger than a hotel room and a 2 bedroom apartment at Royal Sands was perfect for us. The accommodation was top-notch, no complain whatsoever. The...

 Report
Helpful?
2Thank akirtania
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Akirtania, We're glad to see you had an overall nice stay with us. Accept our most sincere apologies for the negative experience you had with one member of our front desk staff. In an attempt to find out more about your specific situation, we are sending you a private message. This way we can take the necessary measures to...

Hernando, Florida
Reviewed 28 May 2016

We have owned a week at The Royal Sands since before the building was constructed. We purchased a second week about 5 years ago. We visit every year and up until this one, I have been ecstatic. This is the first year I can honestly say it did not live up to expectations and selling my properties was a frequent...

 Report
Helpful?
2Thank Ellen S
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Ellen S, I hope this letter finds you well. My name is Cristóbal Galindo, representing Royal Resorts. While I was pleased to read that you stayed at our resort, I was disappointed to learn this visit did not fulfill your expectations. We sincerely apologize for not having met your expectations and in order to improve, we would like to...

DFW
Reviewed 27 May 2016 via mobile

I own a week at the Sands, but at the last minute I had to change weeks. So I was afraid what kind of room we'd get at the last minute. We we pleasantly surprised! Our Villa was on the top floor with a wonderful view of the pool and the ocean. Have to admit, it was a nice change...

 Report
Helpful?
Thank Carol H
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Carol H, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We're glad to see you were able to enjoy a different view from the one that you're used to and this view fulfilled your expectations. We thank you for your continued loyalty and we can't wait...

Boston, Massachusetts
Reviewed 26 May 2016

Great trip, best service ever, everyone working had a smile and was eager to help. Always clean and safe would recommend to anyone looking for an amazing vacation. Luis Jimenez at the swim up bar was the best employee at the hotel. He always kept our glasses full and us happy make sure to look for him at the bar!

 Report
Helpful?
Thank danburrows68
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Mr Burrows, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We'll make sure management knows how impressed you were with Luis' service at the pool bar. We appreciate your feedback and look...

Taylor
Reviewed 26 May 2016

What terrific swimming pools, outstanding beach front, outstanding service, and such a well kept complex. The Royal Sands is by far the best hotel resort I have ever stayed at in the Caribbean. The Staff is second to none and especially a waiter named Fher Peroza who was beyond friendly and just so great to see hospitality at its finest....

 Report
Helpful?
Thank Davidp. A
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear David, Thanks for the review, and for sharing the experience of your recent getaway with the TripAdvisor community. We couldn’t be happier to see that your time spent with us was a great experience. We are honored that you would choose to stay with us again. We will see you then! Warm Regards

Kansas
Reviewed 25 May 2016 via mobile

We just got home from a 5-night stay at The Royal Sands. It was a dreamy vacation getaway for our family of 4 (2 young teen daughters). First: Every single room at this resort has a balcony with an ocean view, also overlooking a pool in either phase one or phase two. We were in phase 2 and I was...

 Report
Helpful?
2Thank HeatherS1
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear HeatherS1, Thank you for taking the time to review your stay with us at The Royal Sands. We are honored that you chose to stay with us for your family vacation. We're happy to hear that you were able to enjoy yourselves around the resort and hope that the resort staff made you feel right at home. Thanks for...

Austin
Reviewed 25 May 2016

This place was great. My review is simple in that the beach was beautiful, the property was clean and the food was, for the most part, excellent. I have no complaints whatsoever about our suite or the bed and the air conditioning worked perfectly. We were high up in building 5 and our patio overlooked the pool. Also, it had...

Review collected in partnership with this hotel
 Report
Helpful?
Thank N500IYjerryb
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jerry, Thank you so much for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Best Regards

Dallas, Texas
Reviewed 24 May 2016

I was so impressed!!! One of the best all inclusive I've experienced in Mexico. Here's the short list... *Book an Oceanfront room- i had to do it on their website because the others just stated Ocean-view. Well worth the extra money. *Food was great! Seriously! Breakfast buffet, pool/beach menu were wonderful. We tried a few restaurants associated with the resort...

 Report
Helpful?
Thank Jacqueline M
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jacqueline: Thank you for taking the time to review your stay with us. I'm sharing your comments with the appropriate channels so that our service may improve. Nevertheless: we always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...

Reviewed 24 May 2016 via mobile

The first impression is a wow! A beautiful infinity pool view to the outside through the lobby. Phase A is livelier than Phase B, so you have options. Swim-up pool bars and both indoor and outdoor dining as well as pool/beach service and room service. The resort is very well maintained. The staff are professional, accommodating, personable, and hard working....

 Report
Helpful?
Thank patkinva
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Patkinva, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. Thanks for the recommendation and we would love to have you back again anytime. Best Regards

3,499 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2634)
Viewed
Room/Suite (183)
Viewed
Hotel & Grounds (441)
Viewed
Pool/Beach Area (676)
Viewed
Dining (114)
Viewed
Bathroom (26)
Viewed
View from Room (233)
Viewed
Family/Play Areas (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
1:48
Videos (3)
Viewed
Other (950)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (845)
Viewed
Amenities (128)
Viewed
Beach (50)
Viewed
Kids' Pool (9)
Viewed
Pool (63)
Viewed
Dining (95)
Viewed
Second Pool (19)
Viewed
The Hotel (144)
Viewed
Two-Bedroom Master Suite (103)
Viewed
Villa (234)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (4)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
4.8 km away
Grand Fiesta Americana Coral Beach Cancun
5.3 km away
The Royal Cancun All Suites Resort
2.0 km away
Fiesta Americana Condesa Cancun All Inclusive
Show Prices
Show Prices
Show Prices
3.4 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 182 in Cancun
5,638 reviews
1.7 km away
Paradisus Cancun
Paradisus Cancun
#22 of 182 in Cancun
8,755 reviews
1.0 km away
Hard Rock Hotel Cancun
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 14,499 - ₹ 29,901 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Vacatia, BookIt.com, Orbitz, Hotwire, Hotels.com, TravelUp, HotelsClick, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly and Evoline ltd so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
430 questions
Ask a question

See all questions (430)

Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get either a suite (BR,LR, full kitchen and bath) or a full villa (2 BR, 2 BA, LR, full kitchen) The extra space, and access to a large balcony, is well worth the extra $$)”
SenorWillie, 24 Apr 2017 | Read review
“Request a beachfront, ocean facing room on an upper floor.”
  • Sunrise
meghanw282, 22 Apr 2017 | Read review
“We pay the tip ourselves as we are not using all inclusive. We are not familiar with how it works with all inclusive. ”
JLZChicago, 19 Apr 2017 | Read review
“The rooms need to have bigger pillows on the beds.”
U7104WVbriand, 18 Apr 2017 | Read review
“Loved our room 5701 with an excellent view!! You also get quite the workout with steps daily if you choose not to take the elevator!”
meechparrish, 16 Apr 2017 | Read review
5 of 5