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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,828 Reviews from our TripAdvisor Community

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Showing 3,367: English reviews
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Brentwood, Tennessee
Reviewed yesterday NEW

We had 4 moms and 6 high school seniors on a spring break trip. This place was awesome...condo style that let all the kids stay together in a 2 BR condo and all the moms in their nearby condo. We did the all inclusive which i highly recommend for a large group sharing rooms. Great beach & pool area. Great...

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Helpful?
Thank Elain F
Orrville, Ohio
Reviewed yesterday NEW

Do NOT buy a week here. It is not worth it but please go as a guest. They treat the guests better than the members. I've been going to the Royal Resorts for over 30 years. I would know. That being said, it is a beautiful Resort with very friendly working staff. The beach is top notch and so are...

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Thank MissMissy85
Jefferson City, Missouri
Reviewed yesterday NEWvia mobile

Very friendly staff. Great location. Only advice to anyone ordering drinks from room service... Order Triple what you normally would (they bring very Very small portions that resemble samples). And always have ample amounts of $20 peso bills for tips. Bus fares are 10-1/2 pesos per person, each trip (approx .60 cents USD) well worth it. Xel ha (nature lovers),and...

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Thank Michael R
Bentonville, Arkansas
Reviewed 2 days ago NEWvia mobile

We stayed at the Royal Sands on Spring Break 2017 and I know Cancun has a reputation for being a crazy place but that is not the Cancun we know. This resort was extremely family friendly, and if you stay on Phase 2 side, we never had any noise at all. The resort has a 4 foot deep pool with...

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Thank FreedomTravel
Le Claire, Iowa
Reviewed 4 days ago NEWvia mobile

This is our 3rd time visiting the Royal Sands. We love it, the beach is one of best on the Gulf of Mexico, the food is fabulous and there are restaurants off site which are wonderful and included in your all inclusive package. Last but not least the staff is super friendly they go out of their way to make...

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Helpful?
Thank Marti A
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Marti, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Ankeny
Reviewed 5 days ago NEW

The service is top notch. This resort knows how to make a person feel at home and pampered. Highly recommend this resort in Cancun for an outstanding vacation with family and friends. The grounds are well tended and the food is delicious. You will not be disappointed choosing the Royal Sands as your next destination to Cancun.

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1Thank garyg495
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Gary: Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay at Royal Resorts and we look forward to welcoming you back soon. Warm regards.

Ammon
Reviewed 5 days ago NEW

Our stay was glorious and the accommodations were amazing. The only thing that was irritating was how many times our personal concierge pressured us about participating in a time share presentation. I found myself having to sneak through the lobby so he didn't catch me.

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Thank nateusprime1268
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that you enjoyed your stay. We apologize if your concierge was too eager to reserve a spot for you on one of our presentations. These optional presentations are a great way to...

Lenexa, Kansas
Reviewed 6 days ago NEW

We stayed at the Royal Sands for two weeks again this year from March 4-March 18. We have stayed at the Royal Sands for almost 15 years now and wouldn't think about staying anywhere else while we are in Cancun. The service is incredible and the resort always seems to be brand new. Tireless workers and management.

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Thank James M M
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear James, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

Gallatin
Reviewed 1 week ago NEW

The Royal Sands is centrally located in the Hotel Zone of Cancun. The resort is beautiful and well kept. The staff are friendly and helpful. The beach is amazing! Please note that the surf in this area can get pretty rough, soI wouldn't recommend allowing small children in the ocean at this site. However, the pools are gorgeous and the...

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Helpful?
Thank beverlyh542
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Beverly, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Windsor
Reviewed 1 week ago NEW

Nice clean resort with modern updated facilities and great pools. The location right on the beach is second to none and also places the resort within walking distance of several nice malls as well as lots of top end restaurants.

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Helpful?
Thank Thomas W
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Thomas, Thank you for taking time to post about our resort. We always take pride in our resort's cleanliness and we're glad to learn you've noticed it during your recent stay. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 15,054 - ₹ 32,465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 On the Beach Hotel in Cancun
#18 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
412 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the beach front rooms were worth the extra - what a view of that amazing blue water! ”
 of 5 bubbles 231elainf, 26 Mar 2017 | Read review
“Recently redecorated.”
 of 5 bubbles MissMissy85, 26 Mar 2017 | Read review
“This resort is absolutely beautiful! The villas are spacious and offer amazing views of the resort and ocean.”
 of 5 bubbles garyg495, 22 Mar 2017 | Read review
“There isn't a bad room in this resort. It was built so that the hallways face the street and the lagoon while the rooms face the ocean.”
 of 5 bubbles thomaswQ1132EQ, 20 Mar 2017 | Read review
“Phase 2 is the quieter of the 2 phases. Ocean front villas are also quiet.”
 of 5 bubbles PennyB784, 17 Mar 2017 | Read review
5 of 5