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31/12/2017 1/1/2018
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
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    Lowest prices for your stay
    31/12/2017 1/1/2018
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    US$ 2,616
    US$ 871
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    Traveller (7725)
    Pool & Beach (1410)
    Room & Suite (1131)
    Overview
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (167 reviews)
    “zen restaurant” (110 reviews)
    “rock spa” (83 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 40% off room rate
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (10,245)
    There are newer reviews for Hard Rock Hotel Cancun
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    281 - 285 of 6,215 reviews

    Reviewed 24 September 2017

    I just keep coming back to this Hotel, the staff, food and activities are AMAZING! VICTOR CEN was my bar server, he gave me good places to go check out and see in Mexico. He also kept the drinks coming as requested, I can not...More

    Thank Thaliaaaa
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 September 2017

    Hello Thaliaaaa, Thank you so much for sharing your amazing five star review. We are very glad to know that Victor provided you with a wonderful service during your entire stay and always had your glasses full. I'm pleased to learn that you had a...More

    Reviewed 24 September 2017

    I have never written a review before, but, after this trip I felt compelled to do so. If you are looking for a vacation where you are treated like royalty this is the place to go! We went on a girls trip and we were...More

    Review collected in partnership with this hotel
    Thank kwat75
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 September 2017

    Hello kwat75, Thank you so much for taking the time sharing your recent experience at Hard Rock Hotel Cancun. We are thrilled to learn that our amazing band members treated you like royalty. I feel very glad to know that you enjoyed our food offer...More

    Reviewed 24 September 2017

    From the moment we arrived we thought " wow this place is beautiful! We were greeted with these cool face towels that smelled lovely and a refreshing drink. We were booked for 7 nights and had an ocean view room that had a lovey view...More

    Thank jenngilliam
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 September 2017

    Hello jenngilliam, Thank you for sharing your latest experience at Hard Rock Hotel Cancun. We are very glad to learn that you have wonderful stay with us. I'm pleased to learn that our amazing staff provided you with their characteristic warm service during your entire...More

    Reviewed 24 September 2017

    While I am not someone who typically writes/leaves review, my recent stay at Hard Rock Hotel Cancun deserve a review. I visited the resort during the week (not a weekend) in September as part of a group trip to celebrate a friend’s 40th birthday. Aside...More

    Review collected in partnership with this hotel
    Thank Susan S
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 September 2017

    Hello Susan S, Thank you so much for your sharing your perfect five star review, regarding your latest visit to Hard Rock Hotel Cancun. We are thrilled to know that your recent visit to our hotel deserved your amazing review. We are also very glad...More

    Reviewed 24 September 2017

    Amazing hotel great rooms, great variety of foods during breakfast, lunch, and dinner. The employees were great very friendly and helpful towards the guests. Pool bars and space was good along with foodMore

    Review collected in partnership with this hotel
    Thank Herbert M
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 25 September 2017

    Hello Herbert M, Thank you so much for takling the time sharing your latest experience at Hard Rock Hotel Cancun. I'm very glad to know that you could enjoy all our food offer and our band members make you feel like a Rock Star during...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 414 - US$ 885 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #17 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Agoda, Hotels.com, Hotwire, Orbitz, Travelocity, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7725)
    Pool & Beach (1410)
    Room & Suite (1131)
    Dining (781)
    Hotel & Grounds (4787)
    Family and Play Areas (120)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
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    Ask a question
    Questions & Answers
    psevean
    10 December 2017|
    AnswerShow all 3 answers
    Response from LuisTA12 | Property representative |
    Hello pseveran, Thank you so much for contact with Hard Rock Hotel Cancun. Regarding your question to make dinner reservations the resort does count with the "First Come - First Serve" modality, hence this help all our... More
    0
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    Jenny A
    8 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Jenny A, thank you so much for contact with Hard Rock Hotel Cancun. Currently energy drinks are not part of our all- inclusive, but you'll be able to find them in our hotel shop. Kind regards.
    0
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    Winstonsmom
    7 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Winstonsmom, Thank you so much for contact with Hard Rock Hotel Cancun and for your interest in our hotel. We recommend to visit our web site to learn more about the costs for our little rock stars. Kind regards.
    -1
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    Room Tips
    "Sea view is recommended, the view is amazing."
    Read review
    "Beach side has morning sun, laguna has sunset views."
    Read review
    "Ocean view with balcony is great."
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    "Rock Royalty level is the best!"
    Read review
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