We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 627
          US$ 579
          SAVE US$ 48
          US$ 621
          US$ 621
          Traveller (7225)
          Pool & Beach (1366)
          Room & Suite (1101)
          Le Blanc Spa Resort
          5,769 reviews
          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,331 reviews
          #4 of 175 hotels in Cancun
           
          Paradisus Cancun
          9,030 reviews
          #23 of 175 hotels in Cancun
           
          Beach Palace
          5,862 reviews
          #13 of 175 hotels in Cancun
           
          Overview
          • Excellent74%
          • Very good17%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “rock star” (230 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Kids Club
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Hard Rock Hotel Cancun
          Offers & Announcements: ONLINE EXCLUSIVE: 35% off
          Le Blanc Spa Resort
          5,769 reviews
          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,331 reviews
          #4 of 175 hotels in Cancun
           
          Paradisus Cancun
          9,030 reviews
          #23 of 175 hotels in Cancun
           
          Beach Palace
          5,862 reviews
          #13 of 175 hotels in Cancun
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 579.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "3d915356610d4f94bb6635aebd9953e1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"3d915356610d4f94bb6635aebd9953e1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":627,"lowestMetaPrice":579,"additionalPartner":false,"highestMetaPriceDisplay":627,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":627,"lowestMetaPrice":579,"highestMetaPriceDisplay":627,"hotelName":"Hard Rock Hotel Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNkOTE1MzU2NjEwZDRmOTRiYjY2MzVhZWJkOTk1M2UxIiwiQUlLIjoiNjM3MGJkNDAzMjIzNDgzYjhjMWE0NjVlNTdhNjkxMWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$ 579", "hasDates": true, "hacComplete": true, "contentIdMappings": {"44318838":"Expedia","35081173":"BookingCom","76501772":"Hotwire","79039662":"OrbitzEWS","78341751":"PricelineIB","79527073":"CheapTicketsEWS","53908379":"TravelocityEWS","109237933":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (9,146)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for Hard Rock Hotel Cancun See the most recent reviews

          11 - 15 of 9,146 reviews

          Reviewed 4 days ago

          We just returned from a week at the Hard Rock Hotel in Cancun, and are feeling refreshed and recharged. We took the family (grown kids and grandchildren) for a delayed Christmas gift, as we've decided to give them memories instead of gifts that will probably...More

          1  Thank Scott_from_OKC
          Reviewed 4 days ago

          We loved this resort so much that we came back again this year. Did not disappoint! From the rooms, variety of food and drinks, the staff and entertainment, this resort treats you like rock stars! I was also very impressed that due to an unexpected...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          1  Thank Barbara W
          Reviewed 5 days ago

          We stayed at Hard Rock Cancun June 3rd thru 10th and had a "rocking" time. This was our summer family vacation and we stayed in a "Family" suite which was 2 adjoining rooms. We worked with the Vacation Planners the day we arrived and planned...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          1  Thank Brian P
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded yesterday

          Hello Brian P, Thank you for your review. We appreciate you took the time to share your experience with us. We all at the resort always love hearing and reading our loved guests comments and it is reassuring to hear that the staff did an...More

          Reviewed 5 days ago

          Absolute best service we have ever had! We have been to several places in the Caribbean but this resort had the best service, hands down! From check-in to check-out everything was top notch. There was a really good selection of food and beverages and the...More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank ladycatvball08
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded yesterday

          Hi ladycatvball08, Thank you so much for your kind review, it is a real pleasure for us to read considered this resort with the best service, indeed your perception will help many future travelers to take an informed decision, thus enjoying better vacation and expectancies...More

          Reviewed 6 days ago

          The wait staff both on the beach and in the restaurants were excellent. We tried each restaurant and went to the show each night. The food was good, and the music was great. The room was small but very clean.More

          Review collected in partnership with Hard Rock Hotels & Casinos
          Thank Ronedaddy
          Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 days ago

          Dear Ronedaddy, Thank you very much for sharing with us all the aspects you enjoyed of your recent Hard Rock experience. I will share your kudos with the rest of the band members, they will be excited to know you think they Rock! We look...More

          Le Blanc Spa Resort
          5,769 reviews
          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,331 reviews
          #4 of 175 hotels in Cancun
           
          Paradisus Cancun
          9,030 reviews
          #23 of 175 hotels in Cancun
           
          Beach Palace
          5,862 reviews
          #13 of 175 hotels in Cancun
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Airport Transportation
          • Business Centre with Internet Access
          • Free Parking
          • Laundry Service
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Tennis Court
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 412 - US$ 1,151 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Luxury Hotel in Cancun
          • #10 On the Beach Hotel in Cancun
          • #10 Top resorts Hotel in Cancun
          • #10 Spa Hotel in Cancun
          • #18 Business Hotel in Cancun
          • #21 Family Hotel in Cancun
          • #22 Romantic Hotel in Cancun
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 598
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Orbitz, Priceline, Hotwire, Hotels.com, TravelUp, Travelocity, TripOnline SA, Cancelon, Evoline ltd, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Cancun Palace Hotel Cancun ,
          • Cancun Palace Resort ,
          • Palace Hotel Cancun ,
          • Cancun Palace Cancun
          Add Photo Photos
          Traveller (7225)
          Pool & Beach (1366)
          Room & Suite (1101)
          Dining (738)
          Hotel & Grounds (4409)
          Family and Play Areas (116)
          Bathroom (37)
          Business Centre & Event Rooms (33)
          Nearby
          Secrets The Vine Cancun
          8,331 reviews
          .19 km away
           
          Sandos Cancun Lifetyle Resort
          4,111 reviews
          .31 km away
           
          JW Marriott Cancun Resort & Spa
          4,174 reviews
          .31 km away
           
          Golden Parnassus All Inclusive Resort & Spa Cancun
          6,142 reviews
          .38 km away
           
          Nearby Restaurants
          Restaurante Careyes
          160 reviews
          .69 km away
          Puerto Madero Cancun
          3,395 reviews
          .38 km away
          Harry's
          2,807 reviews
          .32 km away
          Gustino
          582 reviews
          .18 km away
          Nearby Attractions
          Avenida Kukulkan
          4,952 reviews
          1.54 km away
          Museo Sensorial del Tequila
          167 reviews
          1.54 km away
          Flamingo Mall
          19 reviews
          .69 km away
          Kukulcan Plaza
          644 reviews
          1.49 km away
          Questions & AnswersAsk a question
          melonie b
          Hi what currency is best to bring US dollars or Mexican pesos? I'm traveling from UK
          20 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear melonie b, In most places in the Cancun area you will be able to pay both in dollars or pesos. The difference will remain on the daily exchange rate that will be different at most shops, restaurants, night clubs... More
          0
          Votes
          Google Translation
          nataliechapple
          Are all the restaurants and bars included in the all inclusive deal?
          19 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear nataliechapple, With your reservation you will have access to our 5 restaurans, bars, snack bars, 24/7 room service and more! Keep on Rocking!
          0
          Votes
          Google Translation
          Hayley E
          our room we have booked is Rock Royalty deluxe platinum with sea-view, are these the rooms on the 3rd floor with direct access from the room to the pool & bar.
          17 June 2017|
          Answer Show all 2 answers
          Response from Karen B | Property representative |
          Dear Hayley E, With your Rock Royalty Level room you will have direct access to the VIP areas at the beach and third floor. We look forward to welcome you!
          0
          Votes
          Google Translation
          Room Tips
          "Concierge level"
          Read review
          "Ask for an ocean view - you can't really go wrong on that side of the hotel."
          Read review
          "I suggest an ocean view, at least on the 4th floor to see a nice view. The rooms were adequate, however, the..."
          Read review
          "Our room on the ground floor. It was damp I'm guessing because of the ocean air."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing