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26/12/2017 27/12/2017
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    Beach Palace

    Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
    +1 800-635-1836
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    26/12/2017 27/12/2017
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    Traveller (5151)
    Pool & Beach (1333)
    Storyboard
    Overview
    • Excellent71%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sky bar” (652 reviews)
    “yadira celene” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Beach Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    26 Dec27 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (6,301)
    There are newer reviews for Beach Palace
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    1,621 - 1,625 of 5,076 reviews

    Reviewed 2 November 2015

    This hotel excels in some points but is badly let down in others. On arrival after a ten hour flight, and three hour pre flight check in and two hours travelling to the airport then another hour after landing immigration customs etcetera a total sixteen...More

    Thank keithrawson
    Response from Wilma Z, Gerente at Beach PalaceResponded 3 November 2015

    Dear keithrawson, There is nothing more important than our customers feedback and I appreciate the opinion you have shared to us during your stay at Beach Palace. I feel more than glad that you had a great time at our Resort, considering our facilities and...More

    Reviewed 31 October 2015 via mobile

    As a frequent holiday maker, travelling Europe and North Africa, i can easily say this is the best hotel i have ever visited. My girlfriend and myself came for two weeks and from the moment we arrived the service was brilliant. The hotel itself is...More

    1  Thank James B
    Response from Wilma Z, Gerente at Beach PalaceResponded 3 November 2015

    Dear James B, Receive my warmest greetings from Beach Palace, Cancun. It is an honor that besides this beautiful Resort and its facilities, one of the major assets and one of the most important moments of your experience and stay was the staff; please allow...More

    Reviewed 31 October 2015 via mobile

    As a frequent traveler to Mexico I can't day enough about the great service at Cancun Palace. A special mention for Chef Gabriella at breakfast. She totally spoiled my husband with personalized service. Victor at the pool area and Yanet did a great job with...More

    1  Thank gennihill
    Response from Wilma Z, Gerente at Beach PalaceResponded 1 November 2015

    Dear gennihill, First and foremost, I would like to thank you for choosing Beach Palace for this paradisiacal getaway. It is an honor to know that you as a frequent traveler to Mexico choose our Resort for your vacation; we feel very proud about this....More

    Reviewed 31 October 2015

    We has a wonderful time on our vacation at Palace resort. I We absolutely love the beach at this hotel. The staffs was great i would like send a big thank you Salma, Alfredo and our best entertainment Armando. We will be back to visit.More

    Thank Bduong15
    Response from Wilma Z, Gerente at Beach PalaceResponded 3 November 2015

    Dear Bduong15, Thank you for choosing Beach Palace as host to your recent vacation. It will be a pleasure to share your special mentions to Salma, Alfredo and Armando for providing you the outstanding service you and all of our guests deserve. As you mentioned,...More

    Reviewed 30 October 2015

    From Salsa who greeted and seated us for breakfast and lunch to Magali and Maria who gave us the most personal service we are grateful! These three really helped make our vacation special. Their smiles were infectious. We hope to see them again soon. The...More

    1  Thank Wendy R
    Response from Wilma Z, Gerente at Beach PalaceResponded 1 November 2015

    Dear Wendy R, Receive my warmest greetings from Beach Palace, Cancun. Thank you for your special mentions to our "Tequila Restaurant" staff; please be sure I will be more than glad to extend your opinion with them, as they will know how amazing was your...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 381 - US$ 867 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Cancun
    • #3 Romantic Hotel in Cancun
    • #6 Family Hotel in Cancun
    • #14 Top resorts Hotel in Cancun
    • #15 On the Beach Hotel in Cancun
    • #15 Luxury Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, getaroom.com and TripOnline SA so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Beach Palace Cancun ,
    • Beach Palace Hotel Cancun ,
    • Beach Palace Resort
    Add Photo Photos
    Traveller (5151)
    Pool & Beach (1333)
    Room & Suite (1277)
    Dining (468)
    Hotel & Grounds (2465)
    Family and Play Areas (58)
    Business Centre & Event Rooms (34)
    Bathroom (25)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
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    9,447 reviews
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    Ask a question
    Questions & Answers
    Schell S
    8 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear Schell S, Thank you so much for contacting us! In order to perform snorkel at its best, we kindly recommend you to get in contact with our vacation planners, we have a wide variety of excursions to perform snorkel in... More
    0
    Votes
    PatrickErvin
    3 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Dear PatrickErvin, Thank you so much for your interest in Beach Palace Cancun! Liquor dispensers are available in all of our room categories as part of your All-inclusive. Should you have any further concern or question... More
    0
    Votes
    gerks9800
    3 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear gerks9800, Thank you for considering us for your next vacations ,it is a pleasure to let you know that Beach Palace is a family oriented resort , the facilities are perfect for all ages since we offer entertainment... More
    0
    Votes
    Room Tips
    "There is some construction and friends on the 2nd floor had issues with noise. Pool side."
    Read review
    "On the beach side"
    Read review
    "Rooms are always clean and spotless. The staff takes the time to make you feel welcome."
    Read review
    "Ocean view rooms are beautiful but you can hear the music at the pool. It ends at a reasonable hour, however."
    Read review
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