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Beach Palace

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Traveller (5339)
Pool & Beach (1371)
Storyboard
Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(671 reviews)
“tequila restaurant”(118 reviews)
“wok restaurant”(116 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Beach Palace
Offers & Announcements: Package Deal
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Offers from Beach Palace
Offers & Announcements: Package Deal
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,540)
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5,273 results
Traveller rating
3,564
1,164
350
99
96
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3,564
1,164
350
99
96
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1,481 - 1,485 of 5,273 reviews
Reviewed 27 April 2016 via mobile

My family and stayed beach palace and we had a wonderful time. Jazmine Garcia met us on our arrival and she was very helpful. She tried her upmost to help us and was a credit to Beach Palace. Beach Palace has a Kids Playroom (Open...More

Thank MrYeb
Response from Wilma Z, Gerente at Beach PalaceResponded 27 April 2016

Dear MrYeb, First and foremost, I would like to thank you for choosing Beach Palace for this paradisiacal getaway. I appreciate the comments you have shared to us, regarding your great experience at this beautiful Resort, please be sure I will be more than glad...More

Reviewed 26 April 2016

Stayed at beach palace for 11 nights in one of there concierge premium rooms , check in went smoothly and initial impression was very satisfactory , Problems began with a blocked toilet which required several maintenance visits to fix , the mini bar fridge had...More

1  Thank sh1183
Response from Wilma Z, Gerente at Beach PalaceResponded 27 April 2016

Dear sh1183, It is with great concern that I read about the unpleasant situations you experienced during your stay. As the most important are all of you as our guests, I am sorry that we could not exceed your expectations; please be sure that for...More

Reviewed 26 April 2016

We stayed at the Beach Palace from April 10th to April 17th. Overall our vacation was a success. Perfect room, perfect balcony, perfect ocean view room (316). Excellent service. Internet service is free all over this hotel. The staff without exception are fantastic. This is...More

1  Thank Martyp8
Response from Wilma Z, Gerente at Beach PalaceResponded 27 April 2016

Dear Martyp8, There is nothing more important for us than receiving our guests experiences and it is a pleasure to know that in general you had an enjoyable vacation here with us. I would kindly inform you that I will be pleased to consider the...More

Reviewed 26 April 2016

The hotel is great, the beach is amazing!!!!The staff was great espacilly Magali,Ernesto and Andres. great servers at the cafea. Made sure we were taken caren of the whole time..This is our second time to this resort and it is also family friendlyMore

Thank lupehanson
Response from Wilma Z, Gerente at Beach PalaceResponded 27 April 2016

Dear lupehanson, Firstly, I would like to thank you for choosing us for your second time to enjoy your vacation at Beach Palace. I appreciate the great comments you have shared to us and please be sure I will pleased to let Magali, Ernesto and...More

Reviewed 26 April 2016

After experiencing Beach Palace for my friends Wedding back in 2013 I was already very impressed. After getting engaged in 2014 my fiance´ at that time and I started looking into options and locations into where everything would be memorable and service impeccable. Beach Palace...More

Thank Daniel R
Response from Wilma Z, Gerente at Beach PalaceResponded 27 April 2016

Dear Daniel R, A Wedding is more than a special and beautiful event you and your now wife to remember forever, this is a dream where all of us become part of it as now a reality and it was a real honor to be...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 365 - US$ 783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 365 - US$ 783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5339)
Pool & Beach (1371)
Room & Suite (1338)
Dining (479)
Family and Play Areas (60)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
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Jerome G
17 April 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Jerome G, Thank you so much for your preference. It is a pleasure to bring to your attention that certainly all rooms at Beach Palace have the double lounger located on the balcony. Regarding restaurants, please note... More
0
Votes
Google Translation
dianewhit1
17 April 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Dianewhit, Thank you for your preference. As part of the fantastic Concierge Level amenities you will be enjoying : L’Occitane bath amenities, two massages, nightly petit fours with your turndown service, upgraded... More
0
Votes
Google Translation
LibFam5
15 April 2018|
Answer
Response from GM_MoonPalace_Cun | Property representative |
Dear LibFam5, Thank you for contacting us. I kindly invite you to download our Palace Resorts app that contains very useful information including the event schedule for activities and the events at the pool. Should you... More
1
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Google Translation
Room Tips
"Great hotel with great staff and beach"
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"High floor with ocean view have the best views."
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"Rooms opposite the elevators can be busy and louder at peak. Beach view allows you to watch the entertainment..."
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"Best views are on the higher floors facing the ocean, but they come at a price."
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