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04/06/2017 05/06/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 595
          US$ 595
          US$ 595
          Traveller (7235)
          Room & Suite (1910)
          Pool & Beach (1562)
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          Overview
          • Excellent72%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “oriental lounge” (188 reviews)
          “el alamo” (166 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sun Palace
          Special Offer: $1500 Resort Credit
          Hotel deals
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          Le Blanc Spa Resort
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          #1 of 180 hotels in Cancun
           
          Beach Palace
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          #14 of 180 hotels in Cancun
           
          Secrets The Vine Cancun
          8,172 reviews
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          Paradisus Cancun
          8,896 reviews
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Reviews (5,923)
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          2,081 - 2,085 of 5,923 reviews

          Reviewed 7 September 2014

          Sorry Mr. Winkler but you are not going to like what I have to say. My husband and I travel all over and have done several AI resorts. (Couples in Negril is hard to beat IMO) so maybe all these reviews come from people who...More

          14  Thank jennifereisme
          Response from pwinkler, General Manager at Sun Palace

          Naturally I prefer good comments whenever possible. This doesn't mean that criticism is unwanted. I've been around long enough to know that I am as fallible (or more) as everyone else and must be reminded of this in a regular manner. So thank you for...More

          Reviewed 7 September 2014

          Been to all the Palace Resorts. Had only Sun Palace left to visit. Been here since Tuesday. Food is great. Was very surprised how good it really is. Problem is the lack of concern and attention to the needs of the guests. Have asked for...More

          6  Thank Christina S
          Response from pwinkler, General Manager at Sun Palace

          My apologies. Things must be done on first request. And yes, Housekeeping has been approached. While three points is not my favorite I do recognize our guests' voice as the only one qualified for clear feedback. You have experienced something that I would rather not...More

          Reviewed 6 September 2014

          This was my first time at Sun Palace and it was fabulous! This hotel understands customer service. The staff is welcoming and friendly and treat you so well. This was also my first time staying at an all inclusive resort and it exceeded expectations. The...More

          3  Thank tep1
          Response from pwinkler, General Manager at Sun Palace

          Very engaging words on our little hotel. Being a well versed traveler your review has an additional meaning: You have been around and will compare us to other places you've visited. Frankly, given the cities you've been to, we couldn't be more augustly compared. Thank...More

          Reviewed 5 September 2014

          We are both on marriage #2, and our first honeymoons were pretty lame. So this time 'round we decided to go all out and we are so glad we chose the Sun Palace Resort. IT. WAS. GLORIOUS!! The staff, amenities, food, excursions and entire resort...More

          5  Thank Alyssa C
          Response from pwinkler, General Manager at Sun Palace

          You certainly know how to make interesting headlines! At least, you got me! I had to smile. As we are very much for honeymooners and weddings, we do get our share of second time around....I just wonder how this sits with first-timers, which I am...More

          Reviewed 5 September 2014

          We just got back home from our honeymoon trip to Mexico. We stayed at the Sun Palace for 7 nights and our overall experience was excellent. Transfer from the airport: We had booked a shuttle bus transfer (independent company). We met the rep outside the...More

          9  Thank Pant14
          Response from pwinkler, General Manager at Sun Palace

          My suggestion to anyone reading this review: Print it and come down. It is such a complete description that you do no require anything else. And of course the honeymoon part is definitely not explicit. But if you are honeymooning and need directions to the...More

          Le Blanc Spa Resort
          5,702 reviews
          #1 of 180 hotels in Cancun
           
          Beach Palace
          5,765 reviews
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          Secrets The Vine Cancun
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          Paradisus Cancun
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 352 - US$ 595 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Romantic Hotel in Cancun
          • #10 Spa Hotel in Cancun
          • #10 On the Beach Hotel in Cancun
          • #10 Top resorts Hotel in Cancun
          • #10 Luxury Hotel in Cancun
          • #17 Family Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, BookIt.com, Hotwire, Booking.com, Orbitz, Cancelon, Cheap Tickets, Priceline, HotelsClick, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Sun Palace Hotel Cancun ,
          • Cancun Sun Palace
          Add Photo Photos
          Traveller (7235)
          Room & Suite (1910)
          Pool & Beach (1562)
          Dining (991)
          Hotel & Grounds (3231)
          Bathroom (88)
          Business Centre & Event Rooms (32)
          Family and Play Areas (24)
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          Questions & AnswersAsk a question
          Lisa S
          I sent an email to roxdelgado@palaceresorts.comd as per the live chat regarding my husband and I celebrating our wedding anniversary in Feb, but have not received a reply...?
          23 May 2017|
          What is your answer?
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          sunset185
          I'm booking my honeymoon and plan on getting the junior suite ocean view. Does anyone know what it costs to upgrade to concierge once we're there? Thank You.
          23 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          sunset185
          I'm booking my honeymoon and plan on getting the junior suite ocean view. Does anyone know what it costs to upgrade to concierge once we're there? Thank You.
          23 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          Room Tips
          "We are on the 7th floor with a sea view"
          Read review
          "Any room with a second side balcony is excellent."
          Read review
          "Pick above quiet pool!"
          Read review
          "the consierge rooms are the best. facing the ocean we had a huge private balcony with 2 lounge chairs and..."
          Read review
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