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Sun Palace

Overview
Visit hotel website
Blvd. Kukulcan Km 20 Zona Hotelera, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Visit hotel website
Offers from Sun Palace
Offers & Announcements:50% off room rate
Hotel deals
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Reviews (6,975)
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6,133 results
Traveller rating
4,494
1,155
342
90
52
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Time of year
LanguageEnglish
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4,494
1,155
342
90
52
Show reviews that mention
All reviews the concierge level oriental lounge steak el alamo pablo winkler italian restaurant la tratto lobby bar alamo restaurant room service concierge dinner our honeymoon chef's dinner resort credit activity pool fire show dinner on the beach
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1 - 5 of 6,133 reviews
Reviewed today

We rested in Mexico for the first time and studied the reviews of Cancun hotels very carefully. The delighted reviews of many guests convinced us to choose the Sunny Palace. 5 days of relaxing holiday on the shores of the Caribbean Sea in a wonderful...More

Date of stay: November 2018
Thank finansist3
Hotel's Favourite
Reviewed 4 weeks ago

We had another great stay at Palace resorts. This was our first stay at the Sun Palace and we Loved it. The people that work there made our stay feel special. We stayed in the concierge level and had a nice ocean view with a...More

Date of stay: November 2018
2  Thank Tom K
Response from GM_RivieraZone, Gerente at Sun PalaceResponded 3 weeks ago

Dear Tom K, There is nothing more important for us than learning about our guest's experience. Thank you so much for choosing Sun Palace, and thank you for sharing your kind review with us and the whole TripAdvisor community. Our staff are our most valuable...More

Reviewed yesterday via mobile

This place is where I end up coming back to whenever I try something else - nothing else seems to be up to the same standard! I had originally booked at hard rock just up the strip, but it was TERRIBLE from the moment me...More

Date of stay: December 2018
Thank pikeyhfx
Reviewed yesterday via mobile

My fiancée and I have been planning for the dream of our lifetime - a destination wedding at a tropical beach location at Cancun Mexico. We were hoping the Sun palace would be where our dreams come true, however, the palace has quickly merged as...More

Date of stay: December 2018
Thank wayhowlu
Reviewed 2 days ago

My wife and I spent one glorious week here. Yvonne in public relations made a special surprise for my birthday. She was very friendly in answering any questions. Her assistant Consuelo was equally as friendly and helpful. The resort is location the beach with great...More

Date of stay: December 2018
Thank bob b
Response from GM_RivieraZone, Gerente at Sun PalaceResponded yesterday

Dear bob b, Please allow me to thank you for praising the extraordinary attention provided by our PR team and for the exceptional comments you are sharing with us. At Sun Palace we strive to provide memorable experiences for valuable guests like you and we...More

View more reviews
About
Description
As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently More located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Free Parking
Restaurant
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
252
Price range
US$ 367 - US$ 781 (Based on Average Rates for a Standard Room)
Also Known As
Sun Palace Hotel Cancun
,
Cancun Sun Palace
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
252
Price range
US$ 367 - US$ 781 (Based on Average Rates for a Standard Room)
Also Known As
Sun Palace Hotel Cancun
,
Cancun Sun Palace
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (8,285)
Room & Suite (2,088)
Pool & Beach (1,667)
Dining (1,082)
Amenities (90)
Business Centre & Event Rooms (32)
Family and Play Areas (28)
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Questions & Answers
Ask a question
New132
9 December 2018|
Answer
Response from G4308DLsarahs | Reviewed this property |
It is the palace sent that you can buy in the gift shop. Amazing smell makes home smell like heaven too
0
Votes
Micky38
9 December 2018|
AnswerShow all 3 answers
Response from 538beerguzzler | Reviewed this property |
We are in our 50’s. We are pretty much the young crowd here. And we love it. Not into the big party scene any more. We did have to deal with a group (35-40) of young ones for a few days last trip. They were awful. People... More
0
Votes
Micky38
27 November 2018|
AnswerShow all 2 answers
Response from 538beerguzzler | Reviewed this property |
There are transfers from airport to sun palace. Get your luggage, head past all the people wanting to help, get outside, and find palace resorts area. Very easy to do. The men outside are very friendly and willing to help
0
Votes
Room Tips
"The higher the floor the better and request ocean view."
bobb735
2 days ago
Read review
"The rooms all seem to have amazing views."
jonescm3
6 days ago
Read review
"If you like to lay in I'd suggest a higher floor so you cant hear the music or volleyball players at..."
Annelouiser97
1 week ago
Read review
"Never had a bad one. Concierge is worth the money."
Curiosity19461258402
2 weeks ago
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