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Words can’t describe how super special this resort made us feel during our honeymoon! There’s plenty of other resorts to choose from but this one is a must!! I’ve been to plenty of other beach resorts and hands down this is by far my favorite...More
We have always been happy with our numerous stays at this hotel. Somehow, this stay was even better than ever. The staff go far out of their way to accommodate your every need. We just want to thank all the numerous managers and staff for...More
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23 Thank Barry100085
Response from GM_At_HotelZone, General Manager at Sun PalaceResponded 23 October 2017
That's our commitment, improve everyday to ensure your next visit will be even better. Thank you for your kind comments!
I am also grateful to know about the recognition you give to our staff members. Without them, we would be unable to accomplish our goals,...More
My wife and I stayed at Sun Palace June 19 to 26, 2018. We had a lovely time. We had spent the previousl week at Isla Mujeres Palace.
Claudia, Sun Palace Diamond Concierge made all of the arrangements for our transfer between the two hotels....More
What a wonderful vacation! We stayed 12 nights at the Sun Palace for our honeymoon. We couldn't be happier with our choice of hotel. The staff were the best! Erik at the front desk was very helpful with any needs that arose during our stay....More
The menus have been updated since our last visit. Overall, they were all great changes. The only negative is that we were disappointed in the reduced sushi menu at the Thai restaurant.
The service and the people are FANTASTIC! Rita made breakfast a great experience,...More