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Sun Palace

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 601*
US$ 575*
Great Deal
US$ 595*
US$ 595*
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Sun Palace
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5,926 Reviews from our TripAdvisor Community

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Showing 5,202: English reviews
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Reviewed today NEW

Had a wonderful vacation at Sun Palace this was our second visit to Sun, its been about 5 years since we were here and it was just as great as we remember. I will list some pros and cons, be sure to read them all, I hate to have you only focus on the cons because the pro's did far...

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Helpful?
1Thank Paul G
Annville, Pennsylvania
Reviewed yesterday NEW

8th time @ Sun Palace,,, abosolutely beautiful & all who work their (my friends) personable, friendly,& do their jobs so well & very professional. From the moment we arrived Santos welcomed us home, what a nice man. From there we went to the Alamo for lunch, everyone remembered us. That in itself makes us go back. Chef Alfredo always a...

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Thank Pam D
Reviewed yesterday NEWvia mobile

This was our first visit to Cancun, and our first all-inclusive, and the experience was excellent! The resort was relatively small, which made for no crowding in pools, no lines for food, or any of the other hassles I've read about at other resorts. The entire resort is extremely well maintained and the staff is excellent. Only complaint was the...

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Thank zvreeman
Port Severn, Ontario, Canada
Reviewed yesterday NEW

As a member of Palace Resorts i would like to give an overview of Resort Credits to those that have not used them They are not a "RIP OFF". Resort credits are a nice add on to a great vacation at minimal cost. You may not be able to spend as much as you on whatever you want as there...

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2Thank Geoffrey G
preston
Reviewed 2 days ago NEW

Just returned from a brilliant 2 week stay at this hotel. From the minute you arrive to the day you leave you are treated as a VIP. Cooling towels, flowers and drinks on arrival was much apprecIated after a long flight. Even treated to flowers,chocolates and card on Mothers day the hotel has thought of everything. Where do I start,...

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Thank maggiemaypreston
Oxford, United Kingdom
Reviewed 3 days ago NEW

Sun Palace, Cancun review    We have just returned from an 11 night holiday at the Sun Palace, Cancun, and we cannot say enough good things about this hotel. From the Management to the cleaning staff, the service was always excellent and delivered with a smile.  We had previously emailed the hotel with a request for a room with afternoon...

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2Thank Smokie227
Reviewed 3 days ago NEWvia mobile

This is our 2nd time coming to beautiful Cancun. So far, we are on day 6 and have only needed to leave our hotel 2x for excursions. Otherwise all we need is right here. We could go to 5 other Palace hotels for variety in dining swimming etc but we have not. The beach is beautiful and has been rough...

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1Thank Madlyn C
Salt Lake City, Utah
Reviewed 4 days ago NEW

I couldn't say enough good things about this hotel, we went last month and are already planning a trip to go back. This is not a party hotel. They have a party pool, and entertainment every night but this isn't a hotel to stay at to party. It is for COUPLES ONLY, not just adults. For entertainment our week had...

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2Thank Kia B
Reviewed 5 days ago NEWvia mobile

Well where do I start. My dream holiday to Cancun and the sun palace was the place I picked to spend my two weeks. I couldn't have picked better if I'd tried. I found it a little difficult to have people waiting on me hand and foot as it is alien to me but when the kids at sun palace...

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2Thank Sarah S
pwinkler, General Manager at Sun Palace, responded to this review

One would wish bliss to last forever. But then it wouldn't be special. Would it? We are simply ecstatic that your stay was as good as you are letting us know. So we will patiently wait for your next time, no matter how far in the future it may be. Your review is extremely sweet and gracious. Thank you for...

Naugatuck, Connecticut
Reviewed 1 week ago

We have stayed at sun palace 4 times now. Just came back on mothers day. the beach is to die for! clear beautiful water, sparkling white sand. The food is great at the Italian restaurant and the thai restaurant. Outside "the steak" is a good choice too. I just wish they had a buffet type dinner menu as the restaurants...

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1Thank Shari L
pwinkler, General Manager at Sun Palace, responded to this review

2017 has been an interesting year weather-wise. There has been less rain than there usually is and certainly the beach is gorgeous. I wish it would only rain at night. I wish, I wish.....we do need the rain as well. So for beach goers it certainly has been a good year. And we are working very hard to offer our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more   less 

Additional Information about Sun Palace

Address: Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 22,754 - ₹ 38,462 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sun Palace 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Sun Palace Hotel Cancun
Cancun Sun Palace
Hotel Style:
#6 Romantic Hotel in Cancun
#10 Spa Hotel in Cancun
#10 Luxury Hotel in Cancun
#10 On the Beach Hotel in Cancun
#10 Top resorts Hotel in Cancun
#17 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sun Palace staff and other travellers.
722 questions
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Questions? Get answers from Sun Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge level rooms are worth the added cost, better balcony's and soaps”
paulgJ7852VW, 23 May 2017 | Read review
“Ocean view”
386pamd, 22 May 2017 | Read review
“We are on the 7th floor with a sea view”
maggiemaypreston, 21 May 2017 | Read review
“Any room with a second side balcony is excellent.”
  • Sundown.
  • Side balcony view.
Smokie227, 20 May 2017 | Read review
“Pick above quiet pool!”
316kiab, 19 May 2017 | Read review
5 of 5
Cancelon
US$ 575* /night
View Deal
Bookit.comUS$ 595
Booking.comUS$ 595
getaroom.comUS$ 601
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*Disclaimer
Prices are for 1 room, 2 adults
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