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Presidente InterContinental Cancun Resort

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#14 of 181 Hotels in Cancun
Certificate of Excellence
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Presidente InterContinental Cancun Resort
Presidente InterContinental Cancun Resort
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2,183 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
Halifax, NS
Reviewed yesterday NEWvia mobile

We stayed for a week Nov 19-26 in a standard room. The hotel service was wonderful! From concierge, front desk to the restaurants. The hotel has a perfect location to many amenities. There is a gas station across the road for snack and water purchases, a laundromat, a reasonable money exchange and a small gift store which was more reasonable...

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Helpful?
Thank Renny79
Reviewed 4 days ago NEWvia mobile

For several reasons, we didn't properly celebrate our 25th anniversary, so now we did celebrate 2 years later in Cancun area. The hotel welcomed us with cava and strawberries in the room, very nice touch. The hotel is located in the far far, the beast beach in Cancun, and is completely renovated. We did enjoy a very nice lagoon view...

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Thank Arie G
Titusville, Florida
Reviewed 4 days ago NEW

We arrived about an hour before official check-in (15:00 is their check-in time)... The room we had requested was being detailed, and we indicated we would just go hand out on the beach until check-in time... the desk clerk insisted on giving us a voucher for free drinks at the beach-side bar... when we got into our room, the A/C...

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Thank Michael R
Houston, Texas
Reviewed 5 days ago NEWvia mobile

We travel to Mexico often, not staying in Cancun but usually south of the city. My sister and I were looking for a relaxing beach hotel in Cancun with a good service and a great beach since this was to be a quick trip. We were familiar with the Presidente brand and felt it was our best choice. Thanks to...

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Thank Eileen C
Reviewed 6 days ago NEW

We are Spire members of the ambassador club and priority club as well so we get an upgrade, free wifi etc. It is well worth the 150/year and pays for itself in one stay. We took the shuttle from the airport for $24/couple. The doorman took our suitcases and Octavio received us at the reception for members. We asked for...

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Thank thomaslS7009WS
Reviewed 1 week ago NEWvia mobile

Great staff, beautiful rooms and wonderful beach area There is more than one pool, a gym overlooking pool, and restaurant/ breakfast on the beach Staff are pleasant and fun, relaxing vibe. Close to amenities & easy access to Isla Mujeres(island day trip)

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1Thank Brooke N
Chicago, Illinois
Reviewed 1 week ago

The hotel itself is good. The room service and restaurant quality is good. The most outstanding part of the property is the beach. We spent 3 nights at the property based on the reviews. What was surprising is the rave reviews of the pool area. While nice to look at the water was cold - really cold and we absolutely...

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Helpful?
Thank Freq_Traveler_101
Victorio C, Resort Manager at Presidente InterContinental Cancun Resort, responded to this review

Dear Freq_Traveler_101 We appreciate your review about your stay. Your comments are a very useful tool to know our areas of opportunity in order to improve and stay in the preference of our guests. We will bring your experience to all areas involved. I am very sorry that your perception of the hotel is another one that we hope to...

Reviewed 1 week ago via mobile

Nice . Safe ! Great staff . Angel was a great host in the evenings . boat ride sales men on the beach were the worst part . The only thing missing was a hot tub. We would stay here again . Good location great laundry mat and the best gas station i have ever seen across the streets ......

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1Thank Dennis B
Newburyport, Massachusetts
Reviewed 1 week ago via mobile

We attended the wedding of a good friend in the Yucatán but first relaxed in Cancun. We changed to a water view room well worth the extra USD 50. We travel a lot and liked this hotel for the outside bar, pool and overall resort like atmosphere. Not over the top by any means but reasonable with a Hawaiian like...

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Thank mwymd
New York City, New York
Reviewed 2 weeks ago

We were debating between InterContinental and CasaMagna Marriott and went with InterContinental because it's slightly cheaper. We were worried before getting there. It turned out that we had an excellent experience - hotel decor is modern, staff is nice, room is clean with a patio. You get access to the white sand beach. Drinking at the bar by the beach...

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Helpful?
Thank Jasmine L

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cancun Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 

Additional Information about Presidente InterContinental Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 13,971 - ₹ 44,749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Presidente InterContinental Cancun Resort 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
Hotel Style:
#13 Spa Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Luxury Hotel in Cancun
#28 Family Hotel in Cancun
#32 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Presidente InterContinental Cancun Resort staff and other travellers.
142 questions
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Questions? Get answers from Presidente InterContinental Cancun Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are 3 pools, the "old timers" pool is somewhat secluded over by the conference rooms (Tulum A-C).”
 of 5 bubbles 138michaelr138, 7 Dec 2016 | Read review
“Spend a little more and get an ocean view. Room 1106 was great”
 of 5 bubbles thomaslS7009WS, 5 Dec 2016 | Read review
“higher rooms with sea view are best”
 of 5 bubbles georgeg_12, 22 Nov 2016 | Read review
“Join the reward club, before booking, get a free upgrade or two.”
 of 5 bubbles misawaboy, 16 Nov 2016 | Read review
“Room 616 had a balcony and a gorgeous view of the Caribbean.”
 of 5 bubbles 267wendys, 14 Nov 2016 | Read review
5 of 5
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