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The Westin Resort & Spa, Cancun

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Traveller (2638)
Room & Suite (987)
Pool & Beach (930)
Overview
Hotel website
Boulevlard Kukulcan KM 20, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
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Offers from The Westin Resort & Spa, Cancun
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Rooms
7 Oct8 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,571)
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2,921 results
Traveller rating
1,011
1,005
478
251
176
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LanguageEnglish
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1,011
1,005
478
251
176
Show reviews that mention
All reviewsroyal beach clubhotel zoneel palmarbreakfast and happy hoursea stonesheavenly bedlagoon sideclose to the airportbreakfast buffetthe main hotelocean viewcocktail hourbeautiful beachprivate poolyogurtspring breakconcierge desk
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1 - 5 of 2,921 reviews
Reviewed yesterday

I have stayed at the Cancun Westin Spa and Resort 3 times in the past 18 months. Each visit has exceeded my expectations. The staff is remarkable, the food is delicious, the beach location is perfect, and the facilities are on point. This resort is...More

Thank Explorer426542
Reviewed yesterday via mobile

This morning ran part of ‘Westin Run’ -Great experience- able to run 5 K with experienced trainer - Ivan - Iots tips - apparently teaches Yoga too - Overall hotel has great views & friendly staff - closer to airport - highly recommendMore

Thank Trip723930
Response from The_Westin-Cancun, Guest Relations Manager at The Westin Resort & Spa, CancunResponded yesterday

Thank you for your great recommendations dear Trip723930!!! We are delighted to know that you had enjoyed the 5k running activity with Ivan, our wellness concierge and as you mention, he also is in charge of the Yoga classes during the week. It is also...More

Reviewed 6 days ago via mobile

Very disappointed in this resort. It’s at end of the Hotel road and has nothing around it (no restaurants, shopping, etc..). Have not had hot water in shower during the whole trip. Service in the bars and restaurants was lacking. No entertainment on the property....More

1  Thank Jascy
Reviewed 6 days ago

This was a great place for our family. Lots of eating choices, great pool and access to the beach. We were looking for just a few days on relax after having spent time out exploring ruins, and cenotes and this was a great spot. Rooms...More

Thank Joanne K
Response from The_Westin-Cancun, Guest Relations Manager at The Westin Resort & Spa, CancunResponded 6 days ago

Dear Joanne K, We are delighted to know that you enjoyed your stay with your family especially knowing that you need to rest and relax after so many fun and interesting activities that this amazing area offers. That is exactly what we strive for, to...More

Reviewed 6 days ago via mobile

The room is nasty and gross because it is way too outdated. Stains are everywhere. I felt myself was living in a cheap cheap 30 dollars room. You are randomly chosen to live in these old nasty room without updated for centuries. Will not stay...More

1  Thank happyregi
Response from The_Westin-Cancun, Guest Relations Manager at The Westin Resort & Spa, CancunResponded 2 days ago

Dear happyregi, Thank you for providing your feedback regarding your past stay. We sincerely regret for not had been up to your expectations. As you noticed, we have started with our renovation project. Hopefully you had enjoyed some other parts of your stay. Best regards,

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About
Description
Lounge endlessly at The Westin Resort & Spa, Cancun. Our our glorious resort in Cancun, Mexico features private beaches and four outdoor pools. We offer a luxurious Heavenly Spa by Westin™ as well as ...More opportunities to enjoy many water sports. Tennis, golf, a top-notch gym, and fascinating local tours and day trips are all available to you at The Westin Resort & Spa, Cancun. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Spa
Free Parking
Bar/Lounge
Free Internet
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Luxury
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
376
Price range
US$ 109 - US$ 416 (Based on Average Rates for a Standard Room)
Also Known As
Westin Resort & Spa Cancun Hotel Cancun
,
Westin Resort And Spa Cancun
,
Westin Hotel Cancun
,
Westin Cancun
,
The Westin Resort Spa Cancun
,
Cancun Westin
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
376
Price range
US$ 109 - US$ 416 (Based on Average Rates for a Standard Room)
Also Known As
Westin Resort & Spa Cancun Hotel Cancun
,
Westin Resort And Spa Cancun
,
Westin Hotel Cancun
,
Westin Cancun
,
The Westin Resort Spa Cancun
,
Cancun Westin
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (2,638)
Room & Suite (987)
Pool & Beach (930)
Dining (304)
Amenities (154)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
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Questions & Answers
Get quick answers from The Westin Resort & Spa, Cancun staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Freedom784375
Is there a place to shower at the westin after you have checked out and hang out at the beach, before you go to the airport?
24 September 2018
  • Response from The_Westin-CancunProperty representative
    Hello Freedom78, Thank you for contacting us! Unfortunately we do not have any area available for shower after check out time. However, the bars and restaurants will be serving you with direct payments. We hope to serve...More
    0
    Votes
LadyLavafish
Is the water coming out of the tap (eg: from the bathroom sink) safe to drink at the resort?
19 September 2018
  • Response from The_Westin-CancunProperty representative
    Hello, thank you for contacting us regarding your concerns. We highly recommend not to drink the water from the tap as in some other countries. However, we provide complimentary water bottles in each room (1 lt). Please...More
    0
    Votes
mauld
I will be staying at the RBC at the end of September, and realize that renovations will be ongoing. Have any of the RBC rooms been renovated? Which restaurant or restaurants will be open during this period.As an SPG / MR Platinum any chance of getting an upgrade to a newly renovated room :) !
14 September 2018
  • Response from The_Westin-CancunProperty representative
    Hello! Thank you for contacting us! It will be a pleasure to host you in a few more days. No, the RBC rooms have not been renovated. The lounge at the RBC will be operating normally as well as our new Sports Bar. The...More
    0
    Votes
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Room Tips
"Ask for a beach view."
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"They have lagoon view rooms and sea view rooms the sea side looks nicer imo"
Read review
"Ask for a renovated room with an ocean view."
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"Request the Westin Club Tower. Get higher up to avoid Pool Noise."
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