We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/7/2017 31/7/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Ziva Cancun

    Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 663
    US$ 553
    SAVE US$ 110
    US$ 663
    US$ 663
    Traveller (4190)
    Pool & Beach (1002)
    Room & Suite (610)
    Hyatt Zilara Cancun
    5,597 reviews
    #6 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,052 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,824 reviews
    #1 of 175 hotels in Cancun
     
    Secrets The Vine Cancun
    8,509 reviews
    #5 of 175 hotels in Cancun
     
    Overview
    • Excellent81%
    • Very good14%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “el mercado” (174 reviews)
    “la bastille” (139 reviews)
    “club tower” (106 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Rooftop Terrace
    Butler Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Ziva Cancun
    Special Offer: Savings Of Up to 50%!
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hyatt Zilara Cancun
    5,597 reviews
    #6 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,052 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,824 reviews
    #1 of 175 hotels in Cancun
     
    Secrets The Vine Cancun
    8,509 reviews
    #5 of 175 hotels in Cancun
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 553.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "1d65e682bc704f5a86e1e1f90d534f14", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152887,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[74312284],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":553,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"1d65e682bc704f5a86e1e1f90d534f14","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":663,"lowestMetaPrice":553,"additionalPartner":false,"highestMetaPriceDisplay":663,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":663,"lowestMetaPrice":553,"highestMetaPriceDisplay":663,"hotelName":"Hyatt Ziva Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFkNjVlNjgyYmM3MDRmNWE4NmUxZTFmOTBkNTM0ZjE0IiwiQUlLIjoiYjA5NTc3NjdjYjhjNDNmZThiYTk4N2NlYjZhNmFiYTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$ 553", "hasDates": true, "hacComplete": true, "contentIdMappings": {"74312284":"BookingCom","79640882":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (3,996)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Hyatt Ziva Cancun
    See the most recent reviews

    3,241 - 3,245 of 3,320 reviews

    Reviewed 27 December 2015

    The Ziva has great promise, but it still trying to break into its stride. Its operations are mediocre, at best. When we arriving, having booked a king room, and a double room, we learned no double rooms were available. It took two hours for the...More

    1  Thank sc43
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 9 January 2016

    Dear Sc43: Thank you for taking the time to share with us your comments. Our guests´ feedback is essential for improving our services, all your observations have been shared with our Leadership Committee in order to improve and take the necessary prompt actions to provide...More

    Reviewed 27 December 2015 via mobile

    Fairly recently remodeled so everything is spanking new, they have done good job with furniture overall (common areas and individual rooms), Great service and very courteous staff, great location with great private beach and pool areas, good # of activities to keep you and family...More

    Thank Umesh N
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 9 January 2016

    Dear Umesh N: I´m delighted to learn overall, you spend a great experience during your stay at Hyatt Ziva Cancun, thank you for taking the time to share with us your comments. Our guests´ feedback is essential for improving our services, your observations regarding Food...More

    Reviewed 27 December 2015

    We had a great trip to the Hyatt Ziva Cancun from December 9th till December 19th.Hyatt is beautiful property with great stuff Andres Esauivel as front desk manager,Angelina Averina as concierge,Sofia as buffet manager,Misael as waiter on the beach and many more.Very good rooms with...More

    3  Thank gregory p
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 9 January 2016

    Dear Gregory P: I´m delighted to learn you spend a great experience during your stay at Hyatt Ziva Cancun. Thank you for your wonderful comments; It's highly gratified to share them with the rest of the staff and let them know how the service provided...More

    Reviewed 26 December 2015

    This was place was phenomenal. As soon as we walked in we were greeted with such great hospitality. We were offered a great room upgrade and a very discounted rate (Ocean view and Jacuzzi tub) the people at the front desk were phenomenal. I honestly...More

    Thank Julio n
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 9 January 2016

    Dear Julio N: I´m delighted to learn you spend a great experience during your stay at Hyatt Ziva Cancun. Thank you for your wonderful comments; It's highly gratified to share them with the rest of the staff and let them know how the service provided...More

    Reviewed 26 December 2015

    From the second we arrived we were treated like royalty! So many different restaurants and bars you won't want to stop eating and drinking even when you're full! Great infinity pool along with beautiful area along the beach and canoes, paddle boarding, etc. Would recommend...More

    1  Thank michalea28
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 9 January 2016

    Dear Michaela28: I´m delighted to learn you spend a great experience during your stay at Hyatt Ziva Cancun. Thank you for your wonderful comments; It's highly gratified to share them with the rest of the staff and let them know how the service provided as...More

    Hyatt Zilara Cancun
    5,597 reviews
    #6 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,052 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,824 reviews
    #1 of 175 hotels in Cancun
     
    Secrets The Vine Cancun
    8,509 reviews
    #5 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 341 - US$ 829 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Top resorts Hotel in Cancun
    • #7 Luxury Hotel in Cancun
    • #7 Spa Hotel in Cancun
    • #7 On the Beach Hotel in Cancun
    • #31 Romantic Hotel in Cancun
    • #33 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 547
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Travelocity, Hyatt Hotels Corporation, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com, Evoline ltd, HotelsClick and HotelQuickly so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Dreams Cancun Resort & Spa ,
    • Dreams Hotel Cancun ,
    • Dreams Cancun Hotel ,
    • Camino Real Cancun ,
    • Dreams Cancun Mexico ,
    • Cancun Dream Resort ,
    • Dreams Resort Spa Cancun ,
    • Cancun Dreams Hotel ,
    • Dreams Resort Cancun Mexico
    Add Photo Photos
    Traveller (4190)
    Pool & Beach (1002)
    Room & Suite (610)
    Dining (519)
    Hotel & Grounds (2494)
    Family and Play Areas (61)
    Bathroom (39)
    Business Centre & Event Rooms (10)
    Nearby
    Hotel Riu Cancun
    9,925 reviews
    .70 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,052 reviews
    .33 km away
     
    Cancun Clipper Club
    595 reviews
    .88 km away
     
    Krystal Grand Punta Cancun
    3,217 reviews
    .23 km away
     
    Nearby Restaurants
    Chedraui Selecto
    482 reviews
    .63 km away
    Casa Tequila
    781 reviews
    .61 km away
    Marinero's
    702 reviews
    .65 km away
    Caminero Tacos Cancun
    408 reviews
    .66 km away
    Nearby Attractions
    Delphinus Punta Cancun
    1,088 reviews
    .05 km away
    Playa Caracol
    306 reviews
    .56 km away
    Mandala Beach
    379 reviews
    .61 km away
    Forum Beach Cancun
    276 reviews
    .34 km away
    Ask a question
    Questions & Answers
    moralexus
    17 July 2017|
    Answer Show all 2 answers
    Response from tanjapayton | Reviewed this property |
    No you do not
    0
    Votes
    Room Tips
    "We were first in room 2363. We had trouble sleeping because the exotic tropical birds were very loud starting..."
    Read review
    "Dolphin view room - half beach/sea and the dolphin pool. It's a personal preference (full view of sea or..."
    Read review
    "Rooms in the club are worth the extra price, better views and a private lounge with drinks."
    Read review
    "1107 was great"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing