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27/8/2017 28/8/2017
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    Hyatt Ziva Cancun

    Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    27/8/2017 28/8/2017
    US$ 526
    US$ 379
    SAVE US$ 147
    US$ 526
    US$ 526
    Traveller (4429)
    Pool & Beach (1035)
    Room & Suite (643)
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    Overview
    • Excellent81%
    • Very good14%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “el mercado” (184 reviews)
    “la bastille” (142 reviews)
    “club tower” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Ziva Cancun
    Special Offer: Savings Of Up to 50%!
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (4,171)
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    There are newer reviews for Hyatt Ziva Cancun
    See the most recent reviews

    2,981 - 2,985 of 3,445 reviews

    Reviewed 18 March 2016 via mobile

    Hyatt Ziva in Cancun had just opened when we got there. I liked the athmosphere: very relaxed, good service, great, beautiful pools and everything was very clean. We had a suite with a jacuzzi on the balcony. We loved the room but some of the...More

    1  Thank lene67424
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 21 March 2016

    Dear lene67424: Thank you for sharing our experience during your stay at Hyatt Ziva Cancun and truly appreciate your comments and observations to improve our services. Rest assure your observation has been shared and addressed with my executive staff in order to implement different procedures...More

    Reviewed 18 March 2016

    My family stayed 5-night at Hyatt Ziva and we enjoyed every minute of it! I have to give a special thank you to the staff at Kids’ club: Mayra, Sandra, Isabel, Dulce, Paulina, and Selene. All the staff at Kids’ club are extremely pleasant and...More

    Thank JDenver2016
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 21 March 2016

    Dear JDenver2016; We value your comments and we are grateful to learn your experience during your stay at Hyatt Ziva Cancun have become a valuable and unforgettable pleasant vacations. Looking forward to welcome you again, I remain, Sincerely, with a Service from the Heart Alexandre...More

    Reviewed 18 March 2016

    I’m guessing like us, there are a few people trying to decide between Ziva and Zilara. If you have kids, your only option is Ziva, but what about for people without kids? We have been going to Zilara every year for the past few years...More

    24  Thank sscsmy
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 21 March 2016

    Dear sscsmy: Thank you for your wonderful comments, detailed observations and mostly for your time. Your review have been shared with all staff; who wholeheartedly thank you for your time and hope to see you again in the nearly future!! Sincerely, with a Service from...More

    Reviewed 18 March 2016

    Newly renovated hotel -- we stayed in the premier tower -- all new -- great views!! All of the staff were great -- kudos to Juan Daniel -- pool waiter -- hard working, took a personal interest in everyone -- remembered everyone's favorite drink. Also...More

    3  Thank 315Lori
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 25 March 2016

    Thank you very much for your recent visit and for the wonderful comments regarding your Hyatt Ziva experience. I will happily extend on your behalf to all our associates, who provide an outstanding performance and service during your stay. All our guests´ feedback is essential...More

    Reviewed 18 March 2016

    This is quite possibly the best all inclusive we have ever stayed at. My family and I were here for 6 days in March over spring break. It was our first trip to Cancun and most definitely won't be our last. We have travelled to...More

    11  Thank sknipfel
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 18 March 2016

    Dear Sknipfel: It has been a pleasure to host you at Hyatt Ziva Cancun, I am very pleased to read your detailed review and know that since your arrival we exceeded your expectations. All our guests’ feedbacks are essential for improving our services and learning...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 330 - US$ 889 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 On the Beach Hotel in Cancun
    • #6 Spa Hotel in Cancun
    • #6 Luxury Hotel in Cancun
    • #6 Top resorts Hotel in Cancun
    • #31 Romantic Hotel in Cancun
    • #33 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 547
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, BookIt.com, Hotels.com, HotelPower, TravelUp, Hyatt Hotels Corporation, Travelocity, Cancelon, HotelsClick, Agoda, Evoline ltd, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Dreams Cancun Resort & Spa ,
    • Dreams Hotel Cancun ,
    • Dreams Cancun Hotel ,
    • Camino Real Cancun ,
    • Dreams Cancun Mexico ,
    • Cancun Dream Resort ,
    • Dreams Resort Spa Cancun ,
    • Cancun Dreams Hotel ,
    • Dreams Resort Cancun Mexico
    Add Photo Photos
    Traveller (4429)
    Pool & Beach (1035)
    Room & Suite (643)
    Dining (529)
    Hotel & Grounds (2670)
    Family and Play Areas (61)
    Bathroom (40)
    Business Centre & Event Rooms (10)
    Nearby
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    1.61 km away
     
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    Ask a question
    Questions & Answers
    Queet21
    17 August 2017|
    AnswerShow all 4 answers
    Response from Dominic B | Reviewed this property |
    yes they do. Good service too.
    1
    Vote
    Android14
    15 August 2017|
    Answer
    Response from HyattZivaCancun | Property representative |
    Hi, thanks for reaching out! The hotel is located 5 minutes walking from the flea markets, shops and night clubs.
    0
    Votes
    Google Translation
    Android14
    15 August 2017|
    AnswerShow all 4 answers
    Response from Luv2Travel26 | Reviewed this property |
    10-15 min max with a taxi. super safe, too.
    0
    Votes
    Room Tips
    "Couples should choose the Turquoise Tower!"
    Read review
    "The rooms with the Dolphin view and ocean view are lovely."
    Read review
    "We stayed over the Dolphins so we got to see them each day and also could see the pool and the ocean."
    Read review
    "All Rooms are good"
    Read review
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