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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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2,641 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Ziva Cancun
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Showing 2,185: English reviews
Langley, Canada
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank darrent961
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

west yorkshire
Reviewed 4 days ago NEW

This really is a superb hotel, with excellent amenities. We were there for 19 days, taking in Christmas and New Year celebrations, and had a fabulous time. We stayed in the Turquoise Tower (adults only), up on the 11th floor with great views over the beach and ocean. Our accommodation was very spacious - a really good sized suite with...

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Helpful?
5Thank Lucaswestyorkshire
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Lucaswestyorkshire, Thank you for choosing Hyatt Ziva Cancun as your host for recent vacation, and thank you for taking the time to let us know about the great experience you had. We are very proud to read that you had a fantastic time here at Hyatt Ziva Cancun. I’m glad you noticed how our associates are committed to provide...

Van Wert, Ohio
Reviewed 5 days ago NEW

My husband and myself, my parents, and 3 of our closest friends planned a trip to Cancun in 2016 and decided on Hyatt Ziva because of the newness and location! Unfortunately, my husband had something come up at work and could not go. Luckily, one of my girlfriends was free to come along and take over his all inclusive! EVERYONE...

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Helpful?
6Thank tara r
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear tara r, We are grateful for being chosen for your recent stay. We are glad that overall you had a fantastic stay and had the opportunity to enjoy our location, pools, Tres Cervezas, Chevy's, Habaneros and entertainment. We are sad to hear we didn't meet your expectations in some of our areas, and we appreciate for bringing that to...

A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 5 days ago NEWvia mobile

Fantastic food and very attentive! Our Chef Jonathan this evening was friendly, welcoming and prepared us a very delicious meal! Antelmo & Jesus were both very friendly too! Would highly recommend The teppanyaki here 👌Thank you.

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3Thank A TripAdvisor Member
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear guest, Thank you for taking the time to write your feedback. It is great to hear that you enjoyed the Moongate restaurant, and service provided to you by Jonathan, Antelmo and Jesus. We are glad we were able to exceed your expectations. Sincerely, with the Service from the Heart, Alexandre de Brouwer General Manager

Reviewed 5 days ago NEW

This was a family Trip with my wife and my two adult children. Our friends also met us there and we had the time of our lives. The place is immaculate, food is great and service is top shelf. Oscar our pool drink waiter was the talk of the trip. Our drink glasses were always full and he was very...

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Helpful?
4Thank Wade E
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Wade E, It was a pleasure to welcome you here to Hyatt Ziva Cancun. We wish to thank you for your kind words. Our commitment as a team is to exceed our guests’ expectations and truly provide an unforgettable holiday, and it fills me with joy to read that we succeeded to do so during your stay. We are...

Murfreesboro, TN
Reviewed 5 days ago NEW

Spent a 5 day weekend here with my husband and 2 children, ages 17 and 21. I found this to be a very nice hotel, the view upon entering is stunning. The bar service is frequent and the drinks are as strong as you want them to be. I felt the food was good for an all inclusive, especially enjoyed...

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Helpful?
3Thank cooljul
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear cooljul, We are grateful for being chosen for your recent stay. We are glad that overall you had a great stay and had the opportunity to enjoy your accommodation, bar service, food and majority of our restaurants. We are sad to hear we didn't meet your expectations in some of our areas, and we appreciate for bringing that to...

Dallas, Tx
Reviewed 5 days ago NEW

Our company has been taking a yearly company trip to Cancun for the past 11-12 years and has stayed at many wonderful resorts. Hyatt Ziva has been voted the best of the best by our staff. Hyatt Ziva is in a fantastic location for those that want to walk to the mercado and clubs, and is big enough for those...

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Helpful?
3Thank ACB88
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear ACB88, Thank you for allowing us to host you. We are glad that it was a wonderful experience. We are much obliged for your great comments regarding accommodation, restaurants, beaches, entertainment and pools, as well that you noticed our attention to detail. It is pleasing to read that you recognized and enjoyed our Evolution of All Inclusive. Will be...

Ottawa, Canada
Reviewed 5 days ago NEW

My wife and i spent 2 nights at the Hyatt Ziva in December 2016. We weren't sure what to expect but had read some great reviews so we were excited to try it out Rooms were beautiful and amenities were great. I was very happy that the hotel wasn't too large where it took along time to walk from the...

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Helpful?
3Thank L5634KHali
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear L5634KHali, Thank you for staying with us at Hyatt Ziva Cancun, and for sharing your feedback with us. It is very reassuring to read that you were provided by true Service from the Heart and that you enjoyed it. Thank you for your recognition of Paris, I am sure he will be glad to hear about your comments. Also,...

Reviewed 5 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Cheryl J
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Colorado
Reviewed 5 days ago NEW

We spent 3 nights at the Hyatt Ziva Cancun and had a wonderful experience! Rooms are clean and modern, beaches are clean, food was lovely (I think we enjoyed Moongate the most, and of course the bars!). Rubelsi, our waiter on the beach was outstanding! All of the staff were so kind and welcoming. In fact, we will be back...

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Helpful?
3Thank gymcoach303
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear gymcoach303, Thank you for being our guest, and for letting us know that we managed to exceed your expectations in all aspects. Thank you for your kind comments regarding you accommodation, beaches, food and the service provided to you by our associates, especially by Rubelsi. Will be a pleasure to host you in March during your next visit ....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 23,464 - ₹ 54,908 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com and Hyatt Hotels Corporation so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Spa Hotel in Cancun
#7 Luxury Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
547 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Ocean”
 of 5 bubbles Gourmand2, 20 Jan 2017 | Read review
“Rooms in the main building facing the lobby and pool are close to everything you need.”
 of 5 bubbles TexasReviewer8, 19 Jan 2017 | Read review
“All rooms have ocean views and there is an Adult-only tower with special amenities”
 of 5 bubbles karlag693, 19 Jan 2017 | Read review
“If traveling without children, I highly recommend the Turqouize Tower, it is worth every penny!”
 of 5 bubbles T6453LYsteves, 18 Jan 2017 | Read review
“Pay extra to stay in the VIP rooms and this gives you access to rooftop pool”
 of 5 bubbles Bmca1995, 18 Jan 2017 | Read review
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