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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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2,620 Reviews from our TripAdvisor Community

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Showing 2,169: English reviews
Herriman, Utah
Reviewed yesterday NEW

We Stayed at The Hyatt Ziva, Cancun over the New Year for 7 days for my birthday which is on New Years Day. What a fantastic experience! I truly can’t say enough about how wonderful, both the staff and the property are. When we first arrived, the room we were assigned in the Turquoiz Tower didn’t have quite the view...

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3Thank Steve S
Louisville
Reviewed yesterday NEW

We had a wonderful experience and the pictures do not do the property justice. Would highly recommend. We stayed in adults only. If you don't want kids around meals, 2 pools, and beach you will ave them around. You can visit the adults only roof top pool when wanting to escape. Delicious food and drinks.

Review collected in partnership with Hyatt Hotels
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2Thank kristie926
Atlanta, Georgia
Reviewed yesterday NEWvia mobile

We had the best time visiting the Hyatt Ziva. Everyone was amazing. Special thanks to Salvador as our outside server at the beach (he was absolutely awesome), and also to the amazing woman who gave me the two best massages I have ever had. Her name is Azucena and she is amazing. The spa facilities here are off the chain!!...

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2Thank aldenkelsey
San Diego, California
Reviewed yesterday NEW

My husband and I stayed for 5 nights in during the summer, in July. Pros: Free wifi, various food options, entertainment, and beach access. Waiter service at the beach and pools is excellent! The food at Habaneros is amazing, we ate lunch there every day. The pools are large and have plenty of room. Waiters at the beach went above...

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4Thank jptravels619
Calgary, Canada
Reviewed yesterday NEWvia mobile

We just returned from an 8-night vacation at the Hyatt Ziva, Cancun. This was our second stay at this beautiful resort and I have to say that we'll be sure to return for a third visit very soon. The resort is fairly new, having been renovated when the property changed hands. The resort is kept very clean, however the rooms...

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2Thank Lea H
Reviewed yesterday NEW

Let me start by saying that I am fairly easy to please and slow to criticize, especially when it comes to my vacation because I want to enjoy, not complain. Hotel Ziva is an absolutely gorgeous property with so much potential. I wish the service had been as impressive. On a positive note, our check-in process was quick and easy,...

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3Thank Vincent G
Stanford
Reviewed yesterday NEW

Went here during spring break with a friend and 2 teenage girls. This hotel is BEAUTIFUL. It is a new hotel, so everything is very clean and looks amazing. I have never stayed in an all inclusive with better food. Just an amazing selection and the restaurants are great. My favorite being the steak house. This isn't the typical spring...

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2Thank Bmca1995
west yorkshire
Reviewed yesterday NEW

This really is a superb hotel, with excellent amenities. We were there for 19 days, taking in Christmas and New Year celebrations, and had a fabulous time. We stayed in the Turquoise Tower (adults only), up on the 11th floor with great views over the beach and ocean. Our accommodation was very spacious - a really good sized suite with...

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5Thank Lucaswestyorkshire
Van Wert, Ohio
Reviewed 2 days ago NEW

My husband and myself, my parents, and 3 of our closest friends planned a trip to Cancun in 2016 and decided on Hyatt Ziva because of the newness and location! Unfortunately, my husband had something come up at work and could not go. Luckily, one of my girlfriends was free to come along and take over his all inclusive! EVERYONE...

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6Thank tara r
A TripAdvisor Member
2 reviews
6 helpful votes
Reviewed 2 days ago NEWvia mobile

Fantastic food and very attentive! Our Chef Jonathan this evening was friendly, welcoming and prepared us a very delicious meal! Antelmo & Jesus were both very friendly too! Would highly recommend The teppanyaki here 👌Thank you.

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3Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 24,438 - ₹ 54,799 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com and Hyatt Hotels Corporation so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#8 Luxury Hotel in Cancun
#8 Top resorts Hotel in Cancun
#8 On the Beach Hotel in Cancun
#8 Spa Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
544 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traveling without children, I highly recommend the Turqouize Tower, it is worth every penny!”
 of 5 bubbles T6453LYsteves, 18 Jan 2017 | Read review
“Pay extra to stay in the VIP rooms and this gives you access to rooftop pool”
 of 5 bubbles Bmca1995, 18 Jan 2017 | Read review
“We would certainly recommend the Turquoise Tower, and a high floor.”
 of 5 bubbles Lucaswestyorkshire, 18 Jan 2017 | Read review
“if you like Dolphins stay in tower 2 ....Adults only.... stay in the Big tower. Alll rooms are pretty much Ocean View!”
 of 5 bubbles wadee2017, 17 Jan 2017 | Read review
“Stay in the club bldg or adult bldg if possible. Wouldnt do Dolphin view rooms and about 6 ocean view rooms look into a Mayan ruin.”
  • Swim up rooms
 of 5 bubbles ACB88, 17 Jan 2017 | Read review
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