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Hyatt Ziva Cancun

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 554*
US$ 476*
Great Deal
US$ 554*
US$ 520*
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Hyatt Ziva Cancun
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3,434 Reviews from our TripAdvisor Community

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Showing 2,849: English reviews
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Rahway, New Jersey
Reviewed yesterday NEW

Hyatt Ziva was originally recommended to me by my travel agent when I started to plan a wedding abroad. I decided to check the resort out with a few of my girlfriends last August (2016) and absolutely fell in love. Everything from the pool sizes, to the beautiful clean beach, to the food options, and the service was impeccable. However,...

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Helpful?
Thank leidycuas
Blossvale, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This was our 2nd time staying at a Hyatt Ziva (Puerto Vallarta last year), and again it was wonderful! The grounds are beautiful and the weather was amazing. We stayed at the Turquoize tower, which is an adults only section. A couple plus' to that was a rooftop infinity pool with an amazing view and an adults only bar. The...

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Helpful?
6Thank Carrie D
About Hotel's Favourite Review
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Carrie D, Thank you for staying with us here at Hyatt Ziva Cancun, as well as taking the time to share this review with us. We are thrilled to learn that your stay with us was great experience, and that you liked our drinks, food, entertainment and Turquoize Adult Only Experience. Also, I am happy to read that you...

Suwanee, Georgia
Reviewed yesterday NEW

We purchased a tour through their "Travel Services" department when we were there. We showed up for the tour the next morning and waited for an hour for bus to show but the bus never came. We found out later that the tour was cancelled due to weather, but the agency failed to call us to let us know. Also,...

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Helpful?
Thank liveoncedreambig
Reviewed 2 days ago NEWvia mobile

This week has been fabulous! From the private transportation to the stunning views from the turquoise tower!! Leticia in the saasil bar made our end of the day martinis so fantastic. She was warm and friendly and took time to make us feel so relaxed. Perfect job! Jonathan in the Mercado went above and beyond to provide exceptional service. The...

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1Thank Eric Andrew D
Lake in the Hills, Illinois
Reviewed 2 days ago NEW

Great place and will tell everyone to come there and will be back the cabanas crew is the best around very attention to detail the best notbaure what all else you want here and 200 minimum is ridiculous

Review collected in partnership with Hyatt Hotels
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Thank veronicasuek
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank elvirab524
San Jose, California
Reviewed 2 days ago NEW

If I ever go back to Cancun I will definitely stay here. The beach is awesome it's the only hotel in Cancun with ocean on 3 sides. Great for families traveling with children. The location cannot be beat. beautiful resort!

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Thank Pas5353
Reviewed 2 days ago NEWvia mobile

We just finished our stay at the Hyatt Ziva and I don't know where to begin with all the good things I have to say about our stay. We stayed in the Turquoise tower which is the adults only section of the hotel. Our butler Isaiahs was excellent! He was kind, friendly, and always checking on us to see what...

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1Thank 868clayk
Vancouver, Canada
Reviewed 3 days ago NEWvia mobile

We stayed for one night at Hyatt Ziva due to the original hotel we booked had air conditioner problem. I dont want to mention my bad experience during my stay . All I would say is : Nancy , the manager was trying to be very helpful and found me a room which is similar than what I booked at...

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Helpful?
1Thank Jennie C
HyattZivaCancun, Director General at Hyatt Ziva Cancun, responded to this review

Dear Jennie C Good after dear Jennie C, I´m sorry to learn your expectations were not meet during your recent stay at our Resort and hope you will give us the opportunity to welcome you again, it will be a pleasure to provide you advance information regarding the hotel areas distribution and even the floor map of the property and...

Reviewed 3 days ago NEW

We visited the Hyatt Ziva last June and everything about the resort was excellent so we booked our wedding there. The planning process was easy and our Wedding Coordinator, Christina, was so pleasant to deal with. We communicated via email for the planning process and she always responded to any concerns in a timely manner. When we arrived to the...

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Helpful?
3Thank Christina P
HyattZivaCancun, Director General at Hyatt Ziva Cancun, responded to this review

Dear Christina P On behalf of the entire staff at Hyatt Ziva Cancun and with a special applause to all our Wedding Department team, we are truly happy to receive your Wedding experience and to learn your Day; it becomes to be a spectacular and unforgettable moment that will be kept in your heart and soul. We look forward to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 22,358 - ₹ 53,261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, BookIt.com, Travelocity, Hotwire, Hotels.com, Hyatt Hotels Corporation, HotelsClick, getaroom.com, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Spa Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Luxury Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
671 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turquoize tower is worth it for adults/couples!”
898kristinad, 26 Apr 2017 | Read review
“We were in the Turquoise Tower, East facing. Couldn't imagine anything better.”
Robert-Linette, 24 Apr 2017 | Read review
“Ask for dolphin views, we also had a view of the beach and resort pools.”
PoppyWinn, 24 Apr 2017 | Read review
“Ocean Club view rooms were great”
sonalid2014, 24 Apr 2017 | Read review
“Rooms are rater small.”
ROGALA1, 23 Apr 2017 | Read review
5 of 5
AMOMA
US$ 476* /night
View Deal
Expedia.comUS$ 554
Booking.comUS$ 520
Bookit.comUS$ 520
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*Disclaimer
Prices are for 1 room, 2 adults
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