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1/10/2017 2/10/2017
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$ 413
    US$ 413
    US$ 413
    Traveller (1901)
    Room & Suite (466)
    Pool & Beach (351)
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    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (369 reviews)
    “club grill” (156 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
    Special Offer: Save up to 30% & credit
    Hotel packages
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    JW Marriott Cancun Resort & Spa
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,894)
    Traveller rating
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    1 - 5 of 2,553 reviews

    Reviewed yesterday via mobile

    Everything you expect the Ritz to be! My husband and I enjoyed beautiful scenery, gracious service, excellent food and drinks, 2 private beachside yoga classes and an amazing 80 minute couples massage. One of the most relaxing and memorable vacations we have ever taken!

    Thank Carolyn B
    Reviewed 2 days ago

    Be aware don't get rental car. Us hotel shuttle only Hotel and time of year was wonderful. Weather couldn't be any better.. Service at the pool was best u could get but considering only about 20 percent occupied

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank janet y
    Reviewed 2 days ago via mobile

    Four generations of my family met here from all over the US (CA, NYC, OH &FL) for our annual vacation. It was amazing. My first experience at the Ritz and I've never been treated better! We got a great deal through Marriott Vacations since it...More

    1  Thank Haikuist
    Reviewed 2 days ago

    Writing this review from room 5031. There has been a super-loud continuous banging since we arrived yesterday ... into the night and started again first thing this morning. Complained to the staff, but nothing was done. Unbearable! I wish I could post a sound-clip of...More

    1  Thank pwfletcher
    Reviewed 4 days ago

    The Ritz Carlton is the best hotel in all of Cancun. Fantino is a dining experience that should not be missed by the sophisticated traveler. Every staff nemember was gracious and competent. The Lobby bar offered an elegant respite from the day.

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank Roland J
    JW Marriott Cancun Resort & Spa
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    Hard Rock Hotel Cancun
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 240 - US$ 967 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Cancun
    • #4 Luxury Hotel in Cancun
    • #4 On the Beach Hotel in Cancun
    • #4 Top resorts Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Marriott, Orbitz, TravelUp, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
    Add Photo Photos
    Traveller (1901)
    Room & Suite (466)
    Pool & Beach (351)
    Dining (214)
    Hotel & Grounds (1198)
    Bathroom (24)
    Family and Play Areas (6)
    Business Centre & Event Rooms (3)
    Nearby
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    4,350 reviews
    .68 km away
     
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    .38 km away
     
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    9,744 reviews
    .56 km away
     
    Live Aqua Beach Resort Cancun
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    1.63 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ksheinin
    14 September 2017|
    AnswerShow all 3 answers
    Response from Jolie99 | Reviewed this property |
    Hi! I didn't go to the beach much - only once. We like the pool better. It seemed slightly choppy.
    0
    Votes
    Room Tips
    "HIgher floors facing the ocean are the best but all rooms have a view of the ocean."
    Read review
    "Ocean View and Ocean Front not the same - full facing vs 90 degrees"
    Read review
    "Few rooms are larger then others in the same category. Ask for the larger room."
    Read review
    "Ocean front, not ocean view is what you want."
    Read review
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