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Ambiance Suites

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#63 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Ambiance Suites
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376 Reviews from our TripAdvisor Community

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Showing 169: English reviews
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Norristown, Pennsylvania
Reviewed 1 week ago

I recently stayed here and was very happy.I was staying at a fancy all inclusive in Riviera Maya when my husband became ill and was sent to the hospital in Cancun.I needed a place close to there and found this place on tripadvisor after going to another hotel\,where I did not feel comfortable,. I stopped by and Norman was at...

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Thank traveldetails2016
Reviewed 3 weeks ago

We only stayed for two days and were in and out since it was our last days in Mexico. Other than that it was perfect since it was super cheap! Not only that but our room was clean, spacious, and inviting. Also, the staff was very pleasant! Surprisingly, they had a gym, I wish I could've take advantage. It is...

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Thank Yesenia C
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our room and service. We hope to see you again. Regards.

Reviewed 19 January 2017 via mobile

Helpful friendly staff Nice clean good sized accommodation good location for us The food was nice and good prices However i think the gym is pointless due to the amount of equipment and the pool due to its size

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Helpful?
Thank Michelle M
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our rooms and service. We hope to see you again. Regards.

Reviewed 8 January 2017

Don't let the low cost scare you away. The value is great. The rooms are clean, large and the bathrooms are beautiful. The hotel staff is also very helpful and kind. It's fairly close to the airport, and a one-night stopover for me. Taxis are not inexpensive from the airport... sign up for the shuttle to downtown.

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Helpful?
Thank Karen S
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our rooms and service. We hope to see you again. Regards.

Manchester, United Kingdom
Reviewed 23 November 2016

Good hotel at downtown, rooms are really nice, clean and big so think is reasonably priced. Sadly you cannot choose the temperature you want from the room, wasn't an issue on my visit but still I prefer to do it from my room and not to have contact reception (?). Sadly restaurant was closed due to renovation process, but area...

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Helpful?
Thank stormy-gr
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Many thanks for this kind review, we appreciate the time you took to let us know about your experience with us. Best regards.

Skopje Region, Republic of Macedonia
Reviewed 9 November 2016 via mobile

I am only giving this hotel 4 stars because of its location (there is nothing much in downtown Cancun, so you basically have to take a bus or drive everywhere), and some small issues we had during our stay. Firstly, they are in a renovation process at the moment, so it was getting a bit loud in the morning. For...

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Helpful?
Thank MDimova
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We want to thank you for this review, we appreciate the time you took to write to us. We hope to see you again. Best regards

Reviewed 13 October 2016 via mobile

This hotel is fine for a night or two. The staff are friendly and it's clean with ok beds and good WiFi. The hotel is near some nice restaurants and bars. The pool area was a little dissappointing, very small only two sun loungers and one was faulty. Also at the moment there is building work happening so if you...

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1Thank Laura B
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: Thank you very much for this review, we appreciate the time you took to write to us. Best regards.

Amsterdam, The Netherlands
Reviewed 4 October 2016

The hotel was difficult to find. Parking was on the street (if available.) There are a couple of restaurants within a block. The check in was difficult since the employee was constantly answering phone calls (maybe for directions?) The room was clean and the wifi was fine.

Review collected in partnership with this hotel
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1Thank notmuchifnotDutch
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest. Thank you very much for taking the time to write us, we will take note about your comments.

Cairns, Australia
Reviewed 25 August 2016

We stayed at Ambiance for 1 night after arriving late afternoon in Cancun and the hotel was perfect for this purpose. The rooms where clean and comfortable, king size bed and pillows great. Some great little bars/eateries and ATM just down the road and a huge mall within 10 minutes walk, staff where helpful and polite, internet worked well. Value...

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1Thank Sharon110114
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write this review. Thank you very much for your comments. We hope to see you again. Regards.

Schneverdingen, Germany
Reviewed 3 August 2016 via mobile

As we needed a hotel for our stopover from airport arrival to starting our Yucatan roundtrip we decided to rent three rooms (two with king size beds, one with two Single beds). All were clean, spacious and as described in their website. The only disappointing matter was the fact that in the pool some algeae were found in the water.

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Thank Frank_19661117
GeneralManagerAMB, Gerente at Ambiance Suites, responded to this review

Dear guest: We appreciate the time you took to write us, we are pleased to know that you enjoyed our rooms and service. We hope to see you again. Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Ambiance Suites

Address: Avenida Tulum No 227 | Supermanzana 20 Centro, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 3,610 - ₹ 6,284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ambiance Suites 3*
Number of rooms: 48
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Also Known As:
Ambiance Hotel Cancun
Hotel Style:
#12 Best Value Hotel in Cancun
#16 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Ambiance Suites staff and other travellers.
13 questions
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Mooloolaba, Australia
over a year ago

See all questions (13)

Questions? Get answers from Ambiance Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking on upper floors,roomy suites with 2 beds and sofa bed.”
 of 5 bubbles traveldetails2016, 15 Feb 2017 | Read review
“Get one on higher floor near the elevator since the signage is iffy.”
 of 5 bubbles notmuchifnotDutch, 4 Oct 2016 | Read review
“inside / pool view is OK”
 of 5 bubbles GertW319, 23 Jun 2016 | Read review
“Rooms face either inwards toward the courtyard, or outward for an external view.”
 of 5 bubbles 816markc, 7 Jun 2016 | Read review
“Floors 1 to 3 are non smoking so try and stay there. my mom had one on the 4th floor and you could kind of smell the stale smoke.”
 of 5 bubbles Jamnuts_10, 8 Apr 2016 | Read review
5 of 5