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Hostel Quetzal

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Hostel Quetzal
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253 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Melbourne, Australia
Reviewed 1 week ago via mobile

My partner and I recently stayed 2 nights in this hostel and it was the worst we have ever been in. The staff (all except for 1) did not care at all about the guests, in terms of providing general information or assistance. They were more interested in getting high and/or drunk (and often asking guests to buy them beers)....

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Helpful?
Thank ImogenAR
Tampere, Finland
Reviewed 2 weeks ago

We stayed in the hostel with my friend for a few nights while travelling in Mexico. We prolonged our visit in Cancun because of the great atmosphere of the hostel and flexible and chilled staff. The surroundings were clean and comfy, and pool outside offered great opportunities for pool parties, which occurred basically every evening. Great plus was also a...

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Thank katasjoholm
Reviewed 3 weeks ago via mobile

This was the wrost nights that me and my friend stayed in cancun. Don't plan on sleeping if you come to this hostel. The music goes on all night. After coming back from the beach all we wanted was a hot shower but that was not possible. The toilet was also not flushing ... We had a single room.

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Thank Ivy P
Tucson, Arizona
Reviewed 3 weeks ago

Stayed at Iberostar hotels everytime I go to Mexico, this time I got a room and wife and I were bitten by some type of flying nats. It was a though we were lying about the nats. When asked to be moved got very little cooperation had to call for a manager to get the other room. Have stayed at...

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Thank _jraysr48
Vancouver, Canada
Reviewed 4 weeks ago

Extremely loud party hostel, throughout the day and all hours of the night, disturbing the peace of all their neighbors with no respect or consideration of anyone's rights. Just a cheap place people come to get drunk, smoke and make noise. Most definitely not recommended.

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Thank BC V
Reviewed 15 December 2016 via mobile

So me and a good friend booked this hostel for 8 nights, we stayed for 4 nights and then we left (no refund). And it is a party- hostel, but 8 nights is way to long for anyone to stay in this hostel. The main reason this hostel exist is to satisfy the party and drinking habits of the people...

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1Thank Carl B
Gatineau, Canada
Reviewed 20 November 2016

I was there a Saturday and Sunday night in November. Saturday it was party time past midnight at the small bar near the small pool on the premises. And this was encourage by the staff. Sunday was quieter. Price was 10$USD! per night and wait... it included breakfast and dinner! Meals served were basic and different everyday. For example I...

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Thank CRenaud2015
Sheffield, United Kingdom
Reviewed 8 September 2016 via mobile

This hostel has a great atmosphere and is lots of fun. Having free breakfast and dinner was good and everyone eats together so it's a good way of meeting people. The drinks at the hostel are cheap (25 pesos each) and they give you free shots. They organise nights out for everyone to go together to the strip. The wifi...

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Thank Jeri C
Reviewed 19 August 2016 via mobile

Was fully aware that it's a party hostel so the loud music and people up all night was not a problem and we were more than willing to join in. However the staff who work there, who are clearly just employed to get people drunk, were very rude. The dinner that was included was vile so I didn't bother touching...

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Thank Isobel T
Brooklyn, New York
Reviewed 10 August 2016 via mobile

First I want to mention to all those people who are complaining about the fact that this hostel is loud and a party hostel, YES, that's exactly what it is. What's more that's what they claim to be. If you want a place that's nice and quiet at 10pm so u can be up and going at 6 this is...

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1Thank David K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
The new Hostel Quetzal opens its doors to Cancun´s visitors with the comfort and inviting atmosphere of a new hostel. Situated on half a residential block, the hostel was once a private residence of a famous performing artist. The home was constructed with large rooms, arched doorways, high ceilings and beautiful interior decoration. Our new bilingual staffs are trained to give you a quality and comfortable stay, and help you with general information, tours, or disco tickets. ... more   less 

Additional Information about Hostel Quetzal

Address: Orquideas Street 10, Cancun CP 75505, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 1,157 - ₹ 2,383 (Based on Average Rates for a Standard Room)
Number of rooms: 23
Reservation Options:
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Also Known As:
Hostel Quetzal Hotel Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hostel Quetzal staff and other travellers.
6 questions
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Questions? Get answers from Hostel Quetzal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi isn't accessible in private rooms on floor 2.”
 of 5 bubbles 175sheetalp, 18 Feb 2016 | Read review
“Two bed room with A/C”
 of 5 bubbles 757hanss, 18 Sep 2015 | Read review
“Private rooms would be better, look elsewhere perhaps?”
 of 5 bubbles PTravels1, 7 Aug 2015 | Read review
“Don't go there!!”
 of 5 bubbles Thegreatdane2, 5 Mar 2015 | Read review
“Spend a little extra for the Hello Kitty room for clean bathroom (and air conditioning).”
  • Rooftop - no one really goes here, too hot
  • Rooftop
  • Rooftop
 of 5 bubbles ErikaB770, 7 Jan 2015 | Read review
5 of 5
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