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The Westin Lagunamar Ocean Resort Villas & Spa

Travellers' Choice award winner
#12 of 181 Hotels in Cancun
GreenLeadersGold level
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The Westin Lagunamar Ocean Resort Villas & Spa
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4,744 Reviews from our TripAdvisor Community

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Showing 4,204: English reviews
Reviewed 2 days ago NEW

Westin Lagunamar is a really modern hotel with nice villa style rooms. Long before my trip, the hotel staff helped me arranged the airport transportation and when I get to the hotel, my assigned concierge, Ms.Judith personally greeted my whole family. She went through the hotel surroundings as well as nearby attractions in much detail and was really considering the...

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Helpful?
Thank Di F
London, United Kingdom
Reviewed 2 days ago NEW

I stayed with my family for 6 nights. The hotel is located in a very good location, right across the mall and walking distance to a supermarket and various restaurants. Both ends of the strip are close. As you enter, you come across a very unimpressive building which probably looks one of the worst buildings in the area. As you...

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Thank travelleruk27
Kingman, Arizona
Reviewed 2 days ago NEWvia mobile

Second time here, felt like home again! It was amazing to have staff remember us from our trip last May. We love coming back home!! Everyone was incredible as they were the first time. We are booked for next May and will be bring the entire family. We want them to experience what we feel when we are at Lagunamar!!...

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Thank susanbrowning99
Fort Collins, Colorado
Reviewed 2 days ago NEW

Westin Lagunamar has the most accommodating and friendly staff we've encountered anywhere. Before you ever enter the front door, there's a smiling guard at the front gate, a friendly helpful person to assist with luggage and whatever else you might need as the door opens. Miguel, at checkin, was able to consolidate several consecutive reservations into two reservations that provided...

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Thank lmp40
Ohio
Reviewed 2 days ago NEW

We traded a week with Interval International for a one bedroom condo at this resort. The location is devine - right near lots of restaurants and shopping and bus stop right in front. The resort itself is also very nice - large yet broken into two pool areas which makes it manageable. The condo itself had very nice decor that...

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Thank Classicalgirl
Schenectady, New York
Reviewed 3 days ago NEWvia mobile

This is a great hotel for proximity to the airport. I normally stay here the night before my flight as it is in the South Zone and a 15 minute drive to the airport. It is in a quieter section of the strip. The beds are comfy and the food very good. It is a bit pricey as it is...

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Thank JoyceM-NY
San Diego, California
Reviewed 3 days ago NEWvia mobile

Westin Lagunamar is a really nice hotel with villa style rooms. Very kid friendly and all the staff was really friendly and nice. In particular Rocco, Jose and Efren at the pool activities fun team made our stay even more enjoyable... they went out of their way to ensure everyone had a good time. The spa was also very nice,...

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Thank montsi79
Livingston, New Jersey, United States
Reviewed 3 days ago NEW

Our 4th time here in November and felt like our second home. The staff as usual were so attentive,friendly, funny and courteous.Special mention to our favorite bar tending staff ELIU, JOAQUIN,WEBSTER and MARCO... They really took great care of us and their humor was uplifting every day. Thanks to Lomelei for setting us up nicely poolside every morning and to...

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Thank Pauline M
san antonio, tx
Reviewed 4 days ago NEW

This was a great vacation and much of our good times are due to staying at Lagunamar! Below are a few comments. A property can be beautiful, but the employees and their customer service are what make a lasting impression on a guest. It is clear the Westin emphasizes customer service. Everyone I came in contact with was full of...

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2Thank ladycreole
Maryland
Reviewed 5 days ago NEW

I bought a one bedroom timeshare a few years back, and then i bought 2 more so that i could stay here 3 weeks in a row. All these units are very nice, the housekeeping is excellent and people are very friendly. If you are renting, it is worth your money to spend you few nights here with jaccuzi, sauna...

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Thank soumen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: ₹ 15,383 - ₹ 30,425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
Reservation Options:
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#12 On the Beach Hotel in Cancun
#12 Spa Hotel in Cancun
#12 Family Hotel in Cancun
#12 Luxury Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and other travellers.
425 questions
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Questions? Get answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for higher floors for the ocean view.”
 of 5 bubbles dif289, 5 Dec 2016 | Read review
“Bilding 9 or 11”
 of 5 bubbles travelleruk27, 5 Dec 2016 | Read review
“There is not a bad room at Lagunamar. All rooms have sea views.”
  • Marco & Webster are the best! But so is the view from the room
 of 5 bubbles lmp40, 5 Dec 2016 | Read review
“Higher floors have better views. Buildings 11-14 seemed to be quieter.”
 of 5 bubbles Classicalgirl, 5 Dec 2016 | Read review
“Rooms above restaurants can be noisy according to others we met.”
 of 5 bubbles 422PaulineM, 4 Dec 2016 | Read review
5 of 5
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