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3/9/2017 4/9/2017
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    Fiesta Americana Veracruz

    Blvd Manuel Avila Camacho S/N | Fraccionamiento Costa de Oro, Veracruz 94299, Mexico
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$ 114
    US$ 114
    US$ 114
    Traveller (147)
    Room & Suite (181)
    Pool & Beach (89)
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    Overview
    • Excellent52%
    • Very good32%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Fiesta Americana Veracruz
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    Emporio Veracruz
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    #1 of 77 hotels in Veracruz
     
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (819)
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    1 - 5 of 89 reviews

    Reviewed 3 weeks ago

    I am not sure how this hotel has achieved 5 stars. The towels are hard, they charge for everything (incl. coffee). My room did not include a microwave, the refrigerator didn't work. The ceiling fan was dusty and the water drains were rusty. The mattresses...More

    1  Thank wandac385
    Response from ggfavz, Gerente at Fiesta Americana VeracruzResponded 2 weeks ago

    Dear Guest Thank you very much for your comments i sincerely apologize for the inconveniences that you mentions, Hope to see you soon and we will make sure this time to make a memorable stay. Best regards

    Reviewed 18 July 2017 via mobile

    I spent 1 night in the hotel and I can say that is one of the best hotels in veracruz, my wife and I get surprised for the attention of one guy, Alhain, he made us feel very comfortable all the time we spent in...More

    Thank Daniel E
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 2 weeks ago

    Dear Daniel, Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate his appreciable orders and nothing would give us more pleasure to receive...More

    Reviewed 13 July 2017

    The air conditioning in my first room did not work well, but the front desk moved me immediately and my second room was very nice and the a/c worked well. A hiccup in the billing process caused a slow checkout, but again, the management corrected...More

    1  Thank QDC
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 2 weeks ago

    Dear QDC Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate his appreciable orders and nothing would give us more pleasure to receive...More

    Reviewed 10 July 2017

    Personnel at the restaurant & bar were really good. I was really impressed with their costumer service. The hotel trained them really good. Location was great too, close to a shopping mall and a lot of restaurantsMore

    Thank Tano T
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 12 July 2017

    Dear Tano, Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate his appreciable orders and nothing would give us more pleasure to receive...More

    Reviewed 22 June 2017

    I stayed here two njghts while visiting the area. Check in could have been better, I prebook my reservation and upon check in the agent tried to sell me on upgrading. They did not allow me to check in early even though hotel had low...More

    Thank Tunera
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 1 week ago

    Dear Tunera It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment....More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 93 - US$ 186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Veracruz
    • #2 Luxury Hotel in Veracruz
    • #2 Romantic Hotel in Veracruz
    • #3 Family Hotel in Veracruz
    • #4 Business Hotel in Veracruz
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Cancelon, Travelocity, Hotwire, HotelQuickly and TripOnline SA so you can book your Fiesta Americana Veracruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Veracruz >
    • Veracruz
    • Also Known As
    • Fiesta Americana Veracruz Hotel Veracruz ,
    • Veracruz Fiesta Americana
    Add Photo Photos
    Traveller (147)
    Room & Suite (181)
    Pool & Beach (89)
    Dining (54)
    Hotel & Grounds (148)
    Business Centre & Event Rooms (6)
    Bathroom (2)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    364IceCreamLady
    28 March 2016|
    AnswerShow all 3 answers
    Response from David R | Reviewed this property |
    Hey! They will offer you solutions such as conversion to MXN from a USD account with the current exchange rate, or you can also go to a bank nearby. Hope this helps.
    0
    Votes
    Marie4645
    8 February 2016|
    Answer
    Response from mail2addy | Reviewed this property |
    Hi The hotel does have complimentary wifi and wired too for higher speeds. I am not sure of the bank desk. But I suppose they have because there are many travellers from US. If you are flying into Mexico City airport I... More
    0
    Votes
    paularebman0822
    25 April 2015|
    AnswerShow all 3 answers
    Response from Jesenia G | Reviewed this property |
    Hi Paula The hotel does have a kids club as well as a large indoor/outdoor pool area that includes a hot tub and direct beach access. I don't see how anyone can be bored while in Mexico but i recommend connecting with the... More
    1
    Vote
    Room Tips
    "Definitely go for a pool and ocean/gulf view!"
    Read review
    "beach view for sure"
    Read review
    "Ask for a terrace, they are nice and big. 4th floor is great"
    Read review
    "One with balcony"
    Read review
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