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Holiday Inn Veracruz - Centro Historico

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Traveller (44)
Room & Suite (36)
Pool & Beach (5)
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Overview
  • Excellent22%
  • Very good42%
  • Average20%
  • Poor9%
  • Terrible7%
6 Apr 2018
“Clásico no lujoso.”
5 Jul 2017
“Nice experience-Un hotel lindo con buen servicio y agradable servicio.”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Additional information
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Reviews (105)
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11 - 15 of 37 reviews
Reviewed 9 November 2013

nice local if you want to be near the portales staff ok but cool not very friendly rooms ok service good just needs a little more personal touch over all 3 1/2 * i think it would be better if you scouted the area for...More

1  Thank sammeets
Response from IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro HistoricoResponded 26 November 2013

Dear sammeets, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. We will follow up with the staff to ensure that...More

Reviewed 6 November 2013

This is not your typical Holiday Inn. It is a very old beautiful building in the heart of the downtown tourist district. Not very expensive it is good value. There are several problems I had staying here. I've stayed here twice once for a week...More

2  Thank robert77546
Response from IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro HistoricoResponded 22 November 2013

Dear robert77546, Thank you for staying with us again and for taking the time to post your feedback. It is great to know our staff were able to assist you with your concerns while you are with us. We certainly do our utmost to make...More

Reviewed 15 September 2013

This place is not a usual Holiday Inn, it is in a row of buildings which it is the only hotel. It is very hard to see from the road and you drive right by it. If you are looking for old charm this hotel...More

Thank DonnaKronmiller
Response from IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro HistoricoResponded 30 September 2013

Dear DonnaKronmiller, Thank you for providing us with a very considerate review and for staying with us. It is a great pleasure to read you found our rooms commendable and enjoyed the food that was served. However, we are sorry the hotel location and level...More

Reviewed 22 August 2013

We choose this hotel for its location and the location is perfect for a historical district visit. We had a room on the bottom floor across from the pool, room #110. The room was small but nicely appointed with new flat screen TV, modern fixtures,...More

Thank Travel2MoreBeaches
Response from IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro HistoricoResponded 18 September 2013

Dear Travel2MoreBeaches, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know...More

Reviewed 18 July 2013

This is a beautiful hotel around the corner from the Zocalo and a few blocks from the Malecon. Check-in was painfully slow with one person working while three others did little to nothing. My room facing the pool on the main floor was too small...More

1  Thank Weerobbie
Response from IHGCare, Guest Relations Manager at Holiday Inn Veracruz - Centro HistoricoResponded 7 August 2013

Dear Weerobbie, Thank you for taking the time to write us a review. Your satisfaction is important to us and we try hard to ensure all our guests have a rewarding experience at our hotel. We feel sorry to learn about the unpleasant experience upon...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$ 51 - US$ 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 51 - US$ 83 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (44)
Room & Suite (36)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Higher floors are less noisy. Ask for a room with view to the harbor."
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"make sure they fix everything"
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"Go for a second floor room."
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"Get one upstairs to avoid the damp of those in the tier below."
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