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Traveller (66)
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Overview
  • Excellent87%
  • Very good12%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (116)
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1 - 5 of 30 reviews
Reviewed 2 weeks ago

I found Casa Lum to be a good base while in San Cristobal. The staff were all very friendly and helpful, especially since I had some noise problems with the room next door. Dinner and breakfasts, however, were of very good quality. One problem: the...More

Thank mrsirin
Response from CasaLum, Gerente at Casa LumResponded 1 week ago

Dear MrSirin, Thank you for your review of Casa Lum. We are happy to read that the hospitality of our Staff and the menus of our Restaurant were of your liking. We would like to thank you for sharing with us the details that disturbed...More

Reviewed 21 February 2018 via mobile

Delightful boutique hotel in the heart of the city. Clean, comfortable and modern room. Convenient location. We loved our stay. Had breakfast in the restaurant which was lovely. Excellent choice in San Cristobal de las Casas!More

Thank Tricia V
Response from CasaLum, Gerente at Casa LumResponded 23 February 2018

Dear Tricia, Thank you for your review of Casa Lum. We are really happy to read that you had a perfect stay with us. We are also pleased to read that our location, rooms and Restaurant were of your liking. We appreciate your recommendation. We...More

Reviewed 4 February 2018 via mobile

The staff were extremely courteous, and the location is right off the main plaza in the center of the tourist area. The attached restaurant has some of the best food we ate in Chiapas as well. One of the nicer places we saw in town....More

2  Thank Shane K
Response from CasaLum, Gerente at Casa LumResponded 7 February 2018

Dear Shane, Thank you for your review of Casa Lum. We are pleased to read that the service provided by our Staff in conjunction with our location and Restaurant were of your liking. Thanks for sharing with us the areas for improvement that you found...More

Reviewed 21 November 2017

This place was absolutely the best place I stayed this year during my trip to Mexico. Eco-friendly, socially conscious hotel. Beautifully appointed rooms, highlight the amazing textiles of the region. Coffee in the restaurant each morning was good and strong and breakfast was fantastic. Will...More

1  Thank RebeccaCrall
Response from CasaLum, Gerente at Casa LumResponded 22 November 2017

Dear Rebecca, Thank you for your review of Casa Lum. We are pleased to read that you consider us a gorgeous eco-friendly and social conscious hotel. We are also happy to read that our location, rooms and breakfast at our Restaurant were of your liking....More

Reviewed 8 September 2017

I cannot imagine a better place to stay in San Cristobal. The location cannot be beat, the rooms are comfortable and stylish and the staff go above and beyond. The reception team I encountered of Janet, Cristobal and Josue could not have been more helpful...More

Thank SK6519
Response from CasaLum, Gerente at Casa LumResponded 11 September 2017

Dear Guest, Thank you for your review of Casa Lum. We are pleased to read that you consider us a wonderful hotel with a fantastic staff. We are also happy to read that our location, rooms and restaurant were of your liking. We hope we...More

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Room Service
Multilingual Staff
Free Parking
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 109 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 109 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (66)
Room & Suite (13)
Dining (5)
Family and Play Areas (3)
Questions & Answers
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WanderingMinstral9
30 January 2018|
AnswerShow all 2 answers
Response from CasaLum | Property representative |
Dear WanderingMinstral9, Thank you for writing your questions about Casa Lum. Our a la carte breakfast menu offers contemporary dishes with a regional touch whose price ranges range from $70 MXN to $120 MXN. We also have 3... More
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Google Translation
Room Tips
"ask for one of the rooms with a patio"
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"We had Chelem suite-a wonderful choice"
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"Small boutique hotel, so book before trevelling"
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"Book far ahead."
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