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Traveller (212)
Room & Suite (63)
Dining (12)
Overview
  • Excellent33%
  • Very good45%
  • Average14%
  • Poor7%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (374)
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27
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All reviewsseparate buildingsroom was clean and comfortablequaint townmain squarecentral locationcharming hotelchange roomslovely courtyardlarge roomloved this hotelnext morningrestaurants and shopscable tvbalconyfireplacepesosstreet
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1 - 5 of 101 reviews
Reviewed 1 week ago via mobile

At first glimpse the place looks lovely but it doesn’t really live up to it and additionally the staff helpfulness differ tremendously. Even in the check in counter they basically don’t speak any English ... or at least they don’t want to! So bring your...More

Thank Hotfarm
Reviewed 4 weeks ago via mobile

Great location basically one block off main square and pedestrian zone. Loved the feel of this place, courtyard and wood accents with antiques scattered throughout. Room was clean and large with fireplace, bathroom nice. Only caveats: bed sheets not fitted so when you move sheet...More

Thank J M
Reviewed 4 weeks ago

My friend and I LOVED this hotel. The property was just so beautiful and well kept. I love places with inner courtyards! The location was great too - just a short walk to the main square & cathedral. Our room was a nice size and...More

Thank lem_on416
Reviewed 24 May 2018

We had the best time in this hotel. Location is perfect. Rooms are small, but perfect size for a place where you're just gonna sleep. There's a restaurant in the middle of the hotel, so cute and perfect for a talk with friends. My only...More

Thank Gretchen B
Response from Gerencia D, Gerente at Diego De MazariegosResponded 25 May 2018

Dear Gretchen B: Thank you for giving us your comments. We are glad to know that you have enjoy your stay with us. We hope to see you again very soon!!! Best regards

A TripAdvisor Member
31
Reviewed 1 April 2018 via mobile

Very clean, well located. Awful beds, price vs quality and amenities expensive Breakfast better than continental. Wifi only on common areas Parking behind the front entrance. Fire place included inside room Don’t have fitness place. Cable TV.

Thank A TripAdvisor Member
Response from Gerencia D, Gerente at Diego De MazariegosResponded 12 May 2018

Dear Mr.: Thank you for your comments, wich help us to improve our services. We hope to see you again!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 53 - US$ 109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 53 - US$ 109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (63)
Dining (12)
Family and Play Areas (22)
Questions & Answers
Ask a question
Elizabeth S
12 March 2018|
Answer
Response from Gerencia D | Property representative |
Dear Elizabeth, we have wifi in all public áreas of the hotel, depending the number of users of the service, it is posible to Access from the room
1
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Google Translation
Room Tips
"Get a room with a balcony!"
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"They close the doors on the lobby at night, just knock and wait for someone to open them."
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"For security, and quiet, choose a room away from the car park."
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"choose a room in back courtyard, away from the street"
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