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NH Collection Mexico City Santa Fe

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Traveller (140)
Room & Suite (77)
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Overview
  • Excellent60%
  • Very good25%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from NH Collection Mexico City Santa Fe
Special Offer: SUMMER PROMOTION
Hotel deals
Offers from NH Collection Mexico City Santa Fe
Special Offer: SUMMER PROMOTION
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (517)
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1 - 5 of 94 reviews
Reviewed 1 week ago via mobile

Overall it was a good experience. It is a beautiful and clean hotel. The room was great with an awsome view. But the AC was not working properly, it was really hot. We reported it at the front desk and they did not solve the...More

Thank cmonsalve
Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 1 week ago

Dear Guest, I want to thank you for your preference at Nh Collection Mexico City Santa Fe. I really feel so shame, by the bad experience that you lived with the AC issue in your room and the kind of service that my co-workers offered...More

Reviewed 3 weeks ago via mobile

Like many NH hotels this has the same minimalist feel which is nice and clean. The rooms are reasonably spacious and comfortable although there’s not a lot of storage space so your packing should be minimalist too. Wall sockets are sparse - one on the...More

Thank cohearn
Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 3 weeks ago

Dear Sr. Cohearn I want to thank you for your preference at Nh Collection Mexico City Santa Fe. I'm glad to know that you enjoyed your stay and our rooms, and our excellent location, near to important malls, restaurants, offices and different nice places around...More

Reviewed 16 May 2018 via mobile

We had an early this departure so I went to the breakfast area to see if I could get coffee to go. I asked the hostess and she directed me to a self serve coffee stand right in the lobby. After pouring it the woman...More

Thank n9537q
Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 5 weeks ago

Dear Guest, I want to thank you for your preference at Nh Collection Mexico City Santa Fe. Thank you for your honest feedback, we deeply appreciate each one as a way to constantly improve. I'm really sorry our service experience was not what you expected...More

Reviewed 1 May 2018

If you have business at the Santa Fe this is a good option. The hotel is comfortable, the room is large with all the courtesy items that one usually finds in a NH Hotel: free wifi in the rooms (good quality), TV, safe, Nespresso coffee...More

1  Thank BrazilViajante
Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 3 May 2018

Dear Guest, I want to thank you for your preference at Nh Collection Mexico City Santa Fe. Thank you for your honest feedback, we are very happy to know that you enjoyed your stay experience with us. We really hope to receive you soon, in...More

Reviewed 20 March 2018 via mobile

Really good hotel, breakfast is extensive of options, room is spacious and clean, gym is fantastic and the most important bit, location is perfect with loads of restaurants and shopping centres nearby. I will comeback soon.More

Thank Pedro L
Response from Salvador C, Director de Relaciones con Clientes at NH Collection Mexico City Santa FeResponded 21 March 2018

Dear Sr. Pedro I want to thank you for your preference at Nh Collection Mexico City Santa Fe. I'm glad to know that you enjoyed your stay, our services and our excellent location, near to important malls, restaurants, offices and diferent nice places around us...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 72 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Mexico City
#32 Luxury Hotel in Mexico City
#34 Romantic Hotel in Mexico City
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 72 - US$ 172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Mexico City
#32 Luxury Hotel in Mexico City
#34 Romantic Hotel in Mexico City
Room types
Non-Smoking Rooms, Suites
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Traveller (140)
Room & Suite (77)
Dining (17)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Santa Fe
Few neighborhoods have undergone such enormous change
as Santa Fé, now a high-end destination with luxurious
residences, apartments, hotels, rooftop bars offering
incredible views and restaurants with extraordinary
cuisine. Garden Santa Fé mall has earned several
architectural awards for its design. This neighborhood
is the best choice for those looking to get fully
pampered by a romantic escapade.
...More
Questions & Answers
Ask a question
Dipesh P
21 August 2017|
AnswerShow all 3 answers
Response from Jesús Alberto A | Property representative |
We can booked a pick up but have an extra cost, if you want more information you can contact to the hotel, will be a pleasure assist you. Kind Regards Jesus Alarcon Guest Relations
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Room Tips
"The room (a suite) was first class....lots of space and well laid out!"
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"Avoid this hotel if possible"
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"Rooms away from the sun are cooler."
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"I stayed on the 8 floor and it was very quite."
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