We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Four Points by Sheraton Mexico City Col. Roma

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Four Points by Sheraton Mexico City Col. Roma
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

209 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 95: English reviews
Weatherford
Reviewed 5 weeks ago

Faculty was clean, quiet and the staff was friendly, courteous and helpful. The room was roomy, airy and clean. The bed was ultra comfy. Wish I could take the bed home with me. Plenty of closet and drawer space. Shower had good water pressure. They also provide shampoo, conditioner, body wash, regular bar soap and body lotion. Breakfast was included....

 Report
Helpful?
Thank catlady471
Management response:

Hi catlady471, we are glad that you had a nice stay, your opinion is very important for us to provide a better service to all our guest. we hope to see you soon

Singapore, Singapore
Reviewed 1 January 2017

A horrendous experience for me of an old / "modern" hotel. Did not sleep a wink the entire night. 1) Poor noise insulation - Can hear neighboring rooms doors opening / closing 2) Odd designed room layout - In particular the bathroom which is leaking water onto the WC floor - Curtains/blinds unable to fully cover windows 3) Old Appliances...

 Report
Helpful?
2Thank Deploid
Management response:

We are very sorry that your stay was not the best. The doors are already sealed to reduce the noise, as are the floors of the showers (in the cases that are needed). All the curtains are new and reinforced to avoid the passage of light. Telephones, coffee makers, dryers, safes, remote controls and other appliances are always checked by...

Reviewed 30 December 2016

We came to Mexico City to dine in two world class restaurants and stayed at this hotel for two nights. The first night after our dinner we gave the waiter a business card from our hotel and asked for a cab to the hotel. For some reason they called the hotel and asked them to book a car. The hotel...

 Report
Helpful?
Thank Jörn R
Management response:

Good morning Mr. Jörn R. First of all, an apology for the situation that you spent in your stay with us, is unfortunate everything that happened. The measures corresponding to the events that happened to you have already been taken. Regarding our staff we applied the penalties that Starwood indicates to us. Again I apologize for the situation and I...

Brasilia, DF
Reviewed 6 December 2016

Good location, staff and services. The parking lot is free, which is a very good facility. The rooms should have the frigobar as basic in the rooms, in our case we asked and the staff provide one for us for free. Internet, bathroom, bed, TV, all with very good quality. Totally recommend this hotel.

 Report
Helpful?
Thank J.o. N
Management response:

Hi dear guest, has been a pleasure your stay in the hotel. we'll try to put frigobar's inside all the rooms, we hope to see you soon.

SFO
Reviewed 22 November 2016

We love CDMX and love Roma and love Av. Obregon, so we had high hopes regarding the Four Points. And our hopes were met and exceeded! The rooms are nice, and the service is very personal. The location is the real - all of what Roma has to offer is right within walking distance, and so is the legendary Arena...

 Report
Helpful?
2Thank jakeymon
Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Jakeymon; Thank you so much for your valuable comments, we love to exceed your spectations and we hope see you soon by the hotel. Best Regards Manuel Hernandez

Orange, Cambodia
Reviewed 17 October 2016 via mobile

We spent one night at the hotel and it was a great experience. Friendly and helpful team behind the counter and in the cafe. It is located in a nice little safe pocket to walk around and near a street market with some nice trendy cafes. The hotel focuses on artists from around the world with famous paintings recreated on...

 Report
Helpful?
Thank Eric H
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Erick H thabk you so much for your valuable comments, we really apreciate that you had a great experience with us and we will keep the effort to make the stay memorable. Best Regards Manuel Hernandez

Los Angeles, California
Reviewed 6 October 2016 via mobile

This is a pleasant place, very clean and comfortable beds plus our room has a tiny balcony, just large enough to survey the neighborhood from high above. This hotel provides all required to enjoy this neighborhood, and this the best colonia in all of this vast city, for hanging, people watching, excellent and varied cuisines, with plenty of music and...

 Report
Helpful?
Thank JR-LosAngeles
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear <JR-LosAngeles; Thabk you so much for your comments, we apreciate that you like the hotel and the neirbourhood, we alrady forward your comments to all our staff and they aprecciate the good comments. Best Regards Manuel Hernandez

Reviewed 22 August 2016

My wife and I spent a week in Mexico City and found this hotel to fit our needs perfectly. The rooms were clean and had everything we needed. We originally planned to go to local cafes with internet to work in, but none of them could beat the hotel's internet speeds, so we ended up staying there. The breakfast was...

 Report
Helpful?
1Thank Pedro Z
Manherdz, Manager at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Pedro Z; Thabk you so much for your comments kis always a pleasure to know that we were helpfull and the hotel accomodations were funtional for you, we hope to see you soon in the property. Best Regards Manuel Hernandez

Chicago
Reviewed 3 August 2016

My partner and I love staying in Roma Norte and walking to great restaurants, cafes, parks, and markets. We stayed here last year for the first time and were thrilled with the great location on Av. Obregón. The staff was very friendly, the bed was comfortable, and the room was very clean. We had a nice, small balcony with a...

 Report
Helpful?
1Thank acmaestra
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Acmaestra; Thank you so much for your opinión, we are very happy to know that you had a great time with us and we will do our best to make the next trip unforgetable. Best Regards Manuel Hernandez

Chicago, Illinois
Reviewed 29 July 2016

The king bed room had simple amenities and it was clean (although sometimes the cleaning smell got to be a little overpowering), but overall, everything was good. I love the lobby, and they have a small gym for working out. I stayed here with my boyfriend for a couple of days and we loved the location! We were out most...

 Report
Helpful?
1Thank staogal
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Staogal; Thank you so much for your comments, is always a pleasure to know that our hotel has been good for you, the lobby has been change constantly, Im sure that the next stay you will see something diferent and better. Best Regards Manuel Hernandez

98 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (75)
Viewed
Bathroom (6)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (20)
Viewed
View from Room (5)
Viewed
Family/Play Areas (2)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (7)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Roma
Hotel Stanza
Hotel Stanza
#79 of 303 in Mexico City
245 reviews
Roma
Hotel Marbella
Hotel Marbella
#155 of 303 in Mexico City
87 reviews
Roma
La Valise Hotel
La Valise Hotel
#15 of 303 in Mexico City
118 reviews
Show Prices
Show Prices
Show Prices
Roma
Nima Local House Hotel
Nima Local House Hotel
#88 of 303 in Mexico City
20 reviews
Condesa
Hotel Roosevelt
Hotel Roosevelt
#94 of 303 in Mexico City
146 reviews
Condesa
Hippodrome Hotel
Hippodrome Hotel
#44 of 303 in Mexico City
143 reviews
Show Prices
Show Prices
Show Prices

Staying in Roma

Neighbourhood Profile
Roma
Known for its constant cultural and gastronomic developments, Roma, is a beautiful neighborhood that was once the place for poets such as Kerouac and Ginsberg to call home. Galleries, museums and even private residences are on beautiful display when walking through Colima street to do some necessary shopping or when going to the classic Cine Tonalá to enjoy a delicious dinner and a great film. Top notch cafés, gourmet restaurants and food markets all around will surely catch your senses by surprise.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Four Points by Sheraton Mexico City Col. Roma

Address: Avenida Alvaro Obregon 38, Mexico City 06700, Mexico (Formerly Hotel Xi Ciudad de Mexico Roma)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Roma
Price Range: ₹ 6,318 - ₹ 9,073 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Mexico City Col. Roma 3*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Travelocity so you can book your Four Points by Sheraton Mexico City Col. Roma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Mexico City
Mexico City Quality Inn
Four Points By Sheraton Mexico City Col. Roma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Mexico City Col. Roma staff and other travellers.
2 questions
Ask a question
Brasilia, DF
4 months ago
New York City, New York
7 months ago

See all questions (2)

Questions? Get answers from Four Points by Sheraton Mexico City Col. Roma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was quiet”
 of 5 bubbles catlady471, 17 Jan 2017 | Read review
“I would ask for a balcony. We had a street-facing balcony that was quiet.”
 of 5 bubbles acmaestra, 2 Aug 2016 | Read review
“Make sure it's a newly refurbished room or do not stay”
 of 5 bubbles CimmyP, 8 May 2016 | Read review
“Try to get a room on the upper floor as the doors are very cool”
 of 5 bubbles ChrisL924, 1 Apr 2016 | Read review
“Nights are fine, but during the day the noise from the lobby/restaurant travels up the atrium - and into all the rooms.”
 of 5 bubbles sfmarkd, 20 Jan 2016 | Read review
5 of 5