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Doubletree by Hilton Hotel Mexico City Santa FE

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Doubletree by Hilton Hotel Mexico City Santa FE
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329 Reviews from our TripAdvisor Community

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Showing 75: English reviews
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Saint Louis, Missouri
Reviewed 19 January 2017 via mobile

I stayed at this hotel for work this past week, and I was overall very pleased with my stay. The hotel used to be called Fiesta Americana, and it is admittedly a strange-looking edifice, presumably constructed in the mid- to late 1970s with aspirations of being a "hotel of the future." Nonetheless, the hotel's renovation has been tastefully executed (and...

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Helpful?
Thank SKM980
Santa Fe, Mexico
Reviewed 27 December 2016

This hotel is located in an active business district that gave me the chance to feel involved in a bit of the daily commerce that I could enjoy. Accessible shops and dining outlets are located all around the hotel. I would like to give their pool a big thumbs up as it was one of the nicest I have used...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 241christophern
Houston, Texas
Reviewed 24 December 2016 via mobile

The hotel was very nice and in an excellent area. The staff was outstanding! They all were very helpful, friendly and service oriented. The rooms were large, a bit dated, but clean and comfortable. The bathrooms had great hot water and pressure and were large. Would definitely stay here again.

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Thank AnB_4ever
london
Reviewed 26 October 2016 via mobile

Avoid this place! Cheap American vacuum packed/frozen steak. Super expensive, attempting to be classy but employing hookers to try extort money. What a bizarre place. Don't go! It's not even funny - bad attempt at entertainment, shoddy and rude waiters. How this place hasn't already been closed down - I don't know.

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Thank 55MK55
New York
Reviewed 5 September 2016

We thought this was a hotel 30 minutes from the airport. Really was 75 minutes. Rooms good and fitness center helpful. Adequate indoor pool. Very reasonable rates. Bar pricey. Service in hotel was very good . Considerable construction in area so I would request an upper floor.

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Thank MetsNYC
Washington DC, District of Columbia
Reviewed 20 August 2016

The hotel itself is ok, rooms are ok, service is terrible--on Mexican time. I would imagine good for business travelers not American Tourists. No English newspapers were available and the front desk was not clear (in English) what we were entitled to. Pillows were like cement blocks but the rooms were clean. Not a hotel to stay at if you...

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Thank Muldoon72
Pine Valley, California
Reviewed 12 August 2016

My family really enjoyed this hotel! My son enjoyed the pool and the rooms were big and clean! We ate breakfast everyday at their resturant and the staff was incredible ! Miguel and the rest of the resturant were great! Definitely coming back! Thank You!

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Thank brendad240
Puebla, Mexico
Reviewed 3 August 2016 via mobile

The location is great if you are doing business in the area, you have a lot of options to go for lunch or dinner. The hotel is ok but already showing aging issues. The service is good we did a conference and the staff was very helpful. Until I tried to do my check out, I only got informed how...

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Thank Marcos C
Coconut Creek, Florida
Reviewed 20 July 2016 via mobile

Good size rooms with good bed and pillows. Shower heads not good. It is not perfectly clean. At least my room was not vacuumed properly. Everything else was good in the room Restaurant is good but maybe small for the amount of people attending this place. Service is very good It is not an excellent place but it is not...

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Thank Alex B
jorge g, General Manager at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good afternoon, Thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Best Regards

Woodbury, Minnesota
Reviewed 18 July 2016

Spend 5 nights here for business. Room was on the top (10th) floor. Rooms are comfortable and large enough although there were a couple service issues: 1. Room wasn't cleaned after the first night in spite of bringing it to the attention of the hotel staff....and it wasn't brought up at check out. No apology, no action. Nothing. 2. Water...

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Helpful?
Thank Dave G
jorge g, General Manager at Doubletree by Hilton Hotel Mexico City Santa FE, responded to this review

Good afternoon, thank you for your comments about FIESTA AMERICANA SANTA FE and I want to inform you that I will make the follow up to this case and improve our service Best Regards

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the new financial district where are also the largest international firms. ... more   less 

Additional Information about Doubletree by Hilton Hotel Mexico City Santa FE

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico (Formerly Fiesta Americana Santa Fe Hotel)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: ₹ 7,709 - ₹ 15,015 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree by Hilton Hotel Mexico City Santa FE 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe
Doubletree By Hilton Hotel Mexico City Santa FE
Hotel Style:
#9 Green Hotel in Mexico City
#27 Business Hotel in Mexico City
#27 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Mexico City Santa FE staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Mexico City Santa FE staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water pressure on the 10th floor was iffy.”
 of 5 bubbles DHGreen, 17 Jul 2016 | Read review
“Odd numbered Rooms have 2 Twin Beds and faces the City. Even numbered rooms have 1 King Size facing a Convention Center.”
 of 5 bubbles jeffreyc791, 2 Apr 2016 | Read review
“was on floor 7 - views superb”
 of 5 bubbles southbank10, 9 Mar 2016 | Read review
“No suggestion”
 of 5 bubbles TomcatSP, 15 Dec 2015 | Read review
“The problem is the heating. It doesn't work. So if you are a winter baby....no problem”
  • View from the room we stayed in
 of 5 bubbles 337hs, 24 Oct 2015 | Read review
5 of 5