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Crowne Plaza Hotel de Mexico

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Traveller (157)
Room & Suite (154)
Dining (32)
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Overview
  • Excellent33%
  • Very good38%
  • Average18%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (648)
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229 results
Traveller rating
57
87
54
21
10
Traveller type
Time of year
LanguageEnglish
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57
87
54
21
10
Show reviews that mention
All reviewsthe world trade centerroom servicebreakfast buffet was excellentexecutive levelnice bedrooms are bigstayed two nightsfelt very safeenjoyed my staywtcmexicodesksuperamaconciergegyminsurgentessupermarket
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1 - 5 of 229 reviews
Reviewed 4 days ago

The rooms are quite large and spacious and the window shades can be raised and lowered remotely! All the staff are very helpful. They assisted with directions, copies, location of an ATM, and tickets to a local soccer match!

Thank blglewis19
Hotel's Favourite
Reviewed 9 February 2018 via mobile

I loved staying at the Crowne, convenient location and I like that they have a smoking floor. But my special thanks to Marisol at 9th floor, that is very efficient, kind, helpful and just a beautiful person.More

Thank Alina K
Response from Calos S, Gerente at Crowne Plaza Hotel de MexicoResponded 11 February 2018

Huello dear Marisol, we were very glad about your visit. Thank you for share your opinion; our location is the first characteristic that our guest love, the second one is as you said the club lounge floor on the 9 level, it is our VIP...More

Reviewed 3 weeks ago

Rooms are wide and comfortable, food is very good, especially breakfast full of choices for everyone - mexican dishes, eggs cooked your way, fresh fruit, different kinds of bread and pastries - waiters are very helpful. Only the internet is not always working full speed....More

Thank Diana P
Reviewed 9 March 2018

Room is comfortable and clean. Bed and pillows are high quality. Computer monitor and desk in room allows easy setup of "home office" in the room with a laptop. Room service is fast and the food is good.More

Thank SgtBillotte
Response from Alejandro A, Public Relations Manager at Crowne Plaza Hotel de MexicoResponded 10 March 2018

Hello Billotte, we are very glad about your last visit. Thank you for your review; we would like to thank you for choosing us as your hotel in your visits to Mexico City. We always try to bring our best services and high quality in...More

Reviewed 1 March 2018 via mobile

Hotel facilities are long dated and need to be refurbished. Location is fine, well connected with a faster highway to airport and polanco or santa fe" shopping venues. Breakfast is good on average quality.More

Thank Teodoro frances... d
Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 3 March 2018

Hello Mr. Teodoro, thank you for share your comments with us. As you said, we are in a remodeling guest room process, we are updating every detail on rooms and also in public areas, we invite you to enjoy this new rooms next months. Thank...More

View more reviews
About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$ 97 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#35 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 97 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Mexico City
#35 Luxury Hotel in Mexico City
#65 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (157)
Room & Suite (154)
Dining (32)
Amenities (14)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Alina K
15 January 2018|
AnswerShow all 2 answers
Response from Alejandro A | Property representative |
Hello dear Alina, thank you for writing us. Yes we have, also we have assigned one floor for this preference. Please let us know all your questions.
1
Vote
Forrest S
26 December 2017|
AnswerShow all 4 answers
Response from Alejandro A | Property representative |
Hello dear Peter, thank you for writing us. Unfortunately we have not shuttle service but we can book a cab for you, we work with a cab agency since many year ago and they provide us an excellent service. You can arrange a... More
0
Votes
Audrey P
18 November 2017|
Answer
Response from ROD B | Reviewed this property |
I do not recall as I didn't need one. But I am sure you could get one sent to the room if necessary. The staff there were always very helpful
0
Votes
Room Tips
"Avoid this hotel"
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"I stayed at Floor #3 and it was very relax."
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"Mine was on first floor and was quiet enough. Maybe a high floor with a view"
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"Top rooms better"
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