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City Express Suites Santa Fe

TravelocityUS$ 88*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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City Express Suites Santa Fe
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91 Reviews from our TripAdvisor Community

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Showing 6: English reviews
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Houston, Texas
Reviewed 6 January 2017

Shades didnt work Horrible sofa bed in master suite Room smelled wet No help with a previous reservation problems not solved Never had bad experiences before and really the hotel was empty during last week of december and first week of january even the rates were higher

Review collected in partnership with this hotel
Thank Gabriela G
Reviewed 14 September 2016

Frontdesk employees weren't very helpful to attend our requests. They didn't seem to care that we needed 2 adjoining rooms, even when we requested them on our reservation. The rest of the staff was very nice. The hotel is good located and the rooms were comfortable.

Thank Pilar M
Curitiba, PR
Reviewed 29 August 2016

The hotel is fine for 2-3 days of meetings in Santa Fe. Arrived at the hotel at 11am and no rooms were available (fine, checkin is 3pm). The problem was that at 3pm there were still no rooms available. Other guests had this problem. Got in at 3.30 and the cleaning lady was finishing cleaning... Frontdesk employees had no answer...

Review collected in partnership with this hotel
Thank peacruz
Reviewed 24 August 2016

The entire experience from check-in to check-out was absolutely wonderful! The staff is great and the accommodations are nothing less than fantastic! Upon my next visit to Mexico city from my home state of Texas, I will definitely be staying with City Express Suites again!

Review collected in partnership with this hotel
Thank dennisfromtexas2016
Auckland, New Zealand
Reviewed 7 June 2015

My customer booked this hotel two times and the service from here is very bad. There is no safety on your items in your room. I lost my items and they didn't take any responsibility about it. Also few of my. Lots got damage and no one take responsibility. Behavior of their staff is very bad. I'm not going to...

1Thank Vipindas V
marlen c, Guest Relations Manager at City Express Suites Santa Fe, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service at the staff, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the...

Los Angeles, California
Reviewed 11 March 2014

This is not a hotel with a lot of amenities but if you are here to work, this is an efficient choice. It is very well located on the western side of the Santa Fe valley, across from the NH Hotel and the Stadia Suites, next to (almost) the Intercontinental. You might want to forget your images of the typical...

1Thank og84
Nathanael G, Director of Sales at City Express Suites Santa Fe, responded to this review

Thank you very much for your kind comments, I would like to reiterate that we are at your service, we hope to return soon.

68 photos of this hotel

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All Traveller Photos (40)
Room/Suite (11)
Bathroom (4)
Hotel & Grounds (5)
Dining (1)
Other (19)

Management photos: Courtesy of the property manager

All Management Photos (28)
Room/Suite (4)
Family/Play Areas (9)
Dining (8)
Hotel & Grounds (7)
07/05/2017 08/05/2017
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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood


  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about City Express Suites Santa Fe

Address: Juan Salvador Agraz No. 69, Mexico City 05348, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: ₹ 5,332 - ₹ 9,059 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Express Suites Santa Fe 2.5*
Number of rooms: 42
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Also Known As:
City Express Suites Santa Fe Mexico City
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Questions & Answers

Questions? Get answers from City Express Suites Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the back side are not as close to the neighbors so there is somewhat more or a view when you look out the windows...not too much, however, as there is a retaining wall nearby....better than an office building a few meters away.”
og84, 10 Mar 2014 | Read review
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US$ 88* /night
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HotelQuicklyUS$ 103
Hotels.comUS$ 88
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Prices are for 1 room, 2 adults
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