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    W Mexico City

    Campos Eliseos 252 | Chapultepec, Mexico City 11560, Mexico
    011 52 55 9138 1800
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    24/12/2017 25/12/2017
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    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$ 244/night.

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    Traveller (465)
    Room & Suite (171)
    Dining (76)
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    Overview
    • Excellent46%
    • Very good32%
    • Average14%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “jose andres” (9 reviews)
    “polanco area” (27 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
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    4.5 Star Hotel
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    Special Offer: Breakfast and internet
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    JW Marriott Hotel Mexico City
    1,150 reviews
    #11 of 312 hotels in Mexico City
     
    Hyatt Regency Mexico City
    2,125 reviews
    #14 of 312 hotels in Mexico City
     
    InterContinental Presidente Mexico City
    1,597 reviews
    #20 of 312 hotels in Mexico City
     
    Las Alcobas
    656 reviews
    #2 of 312 hotels in Mexico City
     
    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (975)
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    1 - 5 of 624 reviews

    Reviewed 6 days ago

    Unfortunately, the welcome experience was not the best, ambassadors and cocierge were very friendly and helpful, however, the people at the welcome desk did not provide the kind of service I expected. I must mention that Francisco (WA) was very kind and his service is...More

    Thank Sebastián C
    Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 4 days ago

    Hello Sebastián C; I'm truly sorry to find out your experience during your check in wasn't what you have expected and that's not the impression we want to give to our guests. I have shared this review with our Welcome Desk Manager in order to...More

    Reviewed 1 week ago

    This time we changed with our visit to Mexico City to another hotel in the Polanco area. The style of the hotel W is positive crazy. We had a Fantastic room in the 15th floor with an incredible view out of the bathroom over Polanco....More

    1  Thank Ralf K
    Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 1 week ago

    Once you try W, you never go back to the traditional hotels! Thanks a lot for sharing your stay with us Ralf K, we love to read our guest experiences and is even better when they hava a time as awesome as you did! When...More

    Reviewed 1 week ago via mobile

    November in Mexico City is one of the best seasons of the year to visit? Sun shining almost all the time. What a better place to enjoy Mexico City than staying at the W Hotel in Polanco and walk to museums, restaurants, bars, coffee shops,...More

    Thank 132gabriela
    Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 1 week ago

    Hello there 132gabriela; Wow! Looks like you had a complete W Experience, thanks a lot for sharing it here with other travellers! In every W have our Whatever / Whanever Philosophy so we will help you in every posible way. We will share this review...More

    Reviewed 2 weeks ago

    Arrived and received an early check in. Lobby smelled wonderful, citrusy. Lobby bar very lively and fun yet upstairs you would never know--quiet. Rooms were very modern and funky, but comfortable. Well stocked with bottled water, amenities. Nice mini bar Floor to ceiling window in...More

    1  Thank Buck5465
    Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 2 weeks ago

    Hello there Buck5465; Thank a lot for sharing a bit of your experience and is great to know you enjoyed your stay with us. I'm sorry to find out you have some issues with the design of our rooms; but I liked tha wasn't a...More

    Reviewed 2 weeks ago via mobile

    We actually enjoyed staying te the W. We stayed 5 nights, took the fabulous room, pretty big, great view from the 23rd floor. Housekeeping was super clean n left bottles of water daily ,also room service was prompt n even brought us complementary fruit basket...More

    Thank Koms70
    Response from W_Mexico_City, Whatever / Whenever at W Mexico CityResponded 2 weeks ago

    Hello there Koms; WOW, looks like you have a complete W Experience with us! It's great to know that, thanks a lot for sharing it over here. We love to read reviews just like yours and finding out you have time to enjoy almost every...More

    JW Marriott Hotel Mexico City
    1,150 reviews
    #11 of 312 hotels in Mexico City
     
    Hyatt Regency Mexico City
    2,125 reviews
    #14 of 312 hotels in Mexico City
     
    InterContinental Presidente Mexico City
    1,597 reviews
    #20 of 312 hotels in Mexico City
     
    Las Alcobas
    656 reviews
    #2 of 312 hotels in Mexico City
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Conference Facilities
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 181 - US$ 440 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Spa Hotel in Mexico City
    • #17 Luxury Hotel in Mexico City
    • #33 Romantic Hotel in Mexico City
    • #48 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 237
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Travelocity, Priceline, Hotels.com, getaroom.com, Orbitz, Hotwire, TripOnline SA, HotelQuickly and Cancelon so you can book your W Mexico City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City >
    • Polanco
    • Also Known As
    • w Mexico City Hotel Mexico City ,
    • w Hotels Mexico City
    Add Photo Photos
    Traveller (465)
    Room & Suite (171)
    Dining (76)
    Pool & Beach (1)
    Hotel & Grounds (370)
    Bathroom (48)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Polanco
    Poshness defines Polanco, this wealthy neighborhood
    retains elegance unmatched elsewhere in Distrito
    Federal. Brunch in the Polanquito area, then keep up
    with the latest fashion trends in luxury boutiques
    around every corner. Top it off with beautiful cafés
    and restaurants that surround Lincoln Park, a treat to
    the senses thanks to the art decó architecture and
    high quality gourmet cuisine found here.
    ...More
    Nearby HotelsSee all 312 hotels in Mexico City
    Hyatt Regency Mexico City
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    .30 km away
     
    Las Alcobas
    656 reviews
    .55 km away
     
    JW Marriott Hotel Mexico City
    1,150 reviews
    .08 km away
     
    InterContinental Presidente Mexico City
    1,597 reviews
    .20 km away
     
    Nearby Restaurants
    El Bajio
    612 reviews
    .10 km away
    J By Jose Andres
    265 reviews
    .02 km away
    Porchetta Mexico
    129 reviews
    .07 km away
    La Trainera
    128 reviews
    .11 km away
    Nearby Attractions
    Polanco
    909 reviews
    .70 km away
    Auditorio Nacional
    323 reviews
    .31 km away
    Avenida Presidente Masaryk
    162 reviews
    .79 km away
    Lincoln Park
    22 reviews
    .27 km away
    Ask a question
    Questions & Answers
    AlexiaABR
    20 October 2017|
    Answer
    Response from W_Mexico_City | Property representative |
    Hi AlexiaABR, We don't have rooms with hammocks anymore... for bathtub and separate shower your option is our Fantastic Suite! Also with an amazing view and a balcony. Yair Hernández - WW Manager
    0
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    motu2014
    21 September 2016|
    AnswerShow all 3 answers
    Response from W_Mexico_City | Property representative |
    Hello motu2014, I hope you are well. We only have Fabulous Room but the sunset royal villa is not part of our Brand, probably is a mistake. Feel free to contact us if you need more info. Best regards! Allenk... More
    1
    Vote
    Room Tips
    "Upper floor, city view, Living Room"
    Read review
    "Higher floors are farer away from the noisy lobby"
    Read review
    "Be ready to dine well!"
    Read review
    "High floors with park view"
    Read review
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