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JW Marriott Hotel Mexico City Santa Fe

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355 Reviews from our TripAdvisor Community

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Showing 223: English reviews
2 reviews
Reviewed 3 days ago NEW

It's about time I write a review to say that there is no better place to stay on business in Mexico City. What sets it apart, aside from the great night sleep on comfortable beds is the staff. For you rewards members, the service you get from Victor, Estella, Juan at the exec lounge is the best. It makes the... More 

Helpful?
Thank DuchessLT
GM JW Marriott ... M, Director General at JW Marriott Hotel Mexico City Santa Fe, responded to this review

Dear Guest, Thank you for sharing your experience at the JW Marriott Hotel Mexico City Santa Fe With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for making this special distinction. Cordially, Miguel Mestas General Manager JW Marriott Hotel Mexico... More 

Nashville, Tennessee
Level Contributor
4 reviews
Reviewed 4 days ago NEW

The JW Marriott Santa Fe is a beautiful hotel with a friendly staff willing to meet all your service needs, and ensuring an excellent stay. Antonio, the bell man was most accommodating and gracious, He was welcoming and helpful with every request as well was the entire bell staff. The ladies in the Spa offered quality services and amenities. Nancy,... More 

Helpful?
Thank ltlacey
GM JW Marriott ... M, Director General at JW Marriott Hotel Mexico City Santa Fe, responded to this review

Dear Guest, Thank you for sharing your experience at the JW Marriott Hotel Mexico City Santa Fe. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you in advance for your preference. Sincerely, Miguel Mestas General... More 

2 reviews
Reviewed 1 week ago

Excellent location in the cooler section of Mexico City. Modern structure. Quattro Italian restaurant with excellent food and service. GUA restaurant, according to my friends had excellent service and food for breakfast but we never tried it for supper because it always seemed empty (compared to Quattro). Everyone one was very courteous and helpful. The lounge was very good but... More 

Helpful?
Thank Gerald K
Level Contributor
233 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago via mobile

This is a beautiful hotel, with spacious, comfortable and well appointed rooms. The bathroom was lovely with separate bath and walk in shower. I would definitely stay here again. The downside for me was when I asked in the executive lounge and at reception if they could have gluten free bread to make toast for breakfast in the mornings and... More 

Helpful?
Thank BigTravellerAJC66
1 review
Reviewed 2 weeks ago

The Marriott in Santa Fe is by far the best hotel in Santa Fe. The front desk is extremly nice when you check in, the concierge desk is always at your service, but the thing that i enjoy the most is the Executive Lounge. This last week when I was there, Estela greeted me at the door, asked me how... More 

Helpful?
Thank Greg S
1 review
Reviewed 2 weeks ago

The hotel is great and equiped with everything. I'd like to note in particular the great team at the exec lounge and especially Mr. Juan Jimena and Mrs. Estela medina who are simply going above and beyond to make you feel like, well, a really important person.

Helpful?
Thank Sha M
1 review
Reviewed 2 weeks ago via mobile

Juan, Jimena, Victor and Estela in the Executive Lounge attend to every need with professionalism and speed. Very accomodating and friendly staff. Luis and Antonio at the bellstand are also extremely friendly and helpful. The team at JW Marriott Santa Fe ensure that you feel as close to being at home as possible. James Morris

Helpful?
Thank Jim M
Norwalk, Connecticut
Level Contributor
247 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 4 weeks ago

Tasteful and very functional, the JW Marriott Santa Fe provided a perfect base for my Mexico City business trip. Check-in was very efficient in the attractive, if slightly bland, lobby/great room/public space. My well-appointed room came with fine desk that slides out for even more space and a perfect desk chair, as well as a very comfortable bed with bright... More 

Helpful?
1 Thank Hawk470
Canada
Level Contributor
226 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 4 weeks ago

In a sea of upscale hotels in Santa Fe, this property does not disappoint. Ideally set for business customers and convention attendees, there is also a chance to enjoy the facilities if you are on a leisure trip and looking for some R&R. A few minor points to note, and for a JW property competing with the likes of Westin,... More 

Helpful?
Thank LongWayAcross
Philadelphia, Pennsylvania
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 October 2016 via mobile

There are a few nice hotels in the SantaFe area, catering to the corporate and technology companies in the area. This is a 45 min ride from the airport (without traffic), and can approach 90 minutes during rush periods. The hotel is very nice, as one would expect from a JW property. Rooms are solid, very good bedding, nice bathroom.... More 

Helpful?
Thank 2of7

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the JW Marriott Hotel Mexico City Santa Fe, a luxury hotel in Mexico City's most modern district. Its privileged location at the heart of Santa Fe will give you access to cutting-edge restaurants, bars, cafes, boutiques, and malls. Some of the city's most notable corporations and universities are all just steps away. ... more   less 

Additional Information about JW Marriott Hotel Mexico City Santa Fe

Address: Ave Sante Fe 160 Col Santa Fe | Distrito Federal, Mexico City 01219, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: ₹ 11,046 - ₹ 22,228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Hotel Mexico City Santa Fe 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
JW Marriott Hotel Mexico City Santa Fe
Hotel Style:
#12 Business Hotel in Mexico City
#14 Spa Hotel in Mexico City
#18 Family Hotel in Mexico City
#24 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Mexico City Santa Fe staff and other travellers.
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Questions? Get answers from JW Marriott Hotel Mexico City Santa Fe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lovely cocktail hour with a knowledgeable bar staff, and music.”
 of 5 bubbles ltlacey, 30 Nov 2016 | Read review
“All floors and romos are excellent.”
 of 5 bubbles V7995VSgregs, 16 Nov 2016 | Read review
“high flors is best”
 of 5 bubbles Y8078EGluism, 4 Oct 2016 | Read review
“Every amenity is to perfection.”
 of 5 bubbles gsimm0ns, 19 Sep 2016 | Read review
“Stay on the higher floors, you will have a great view from your rooms.”
 of 5 bubbles 498leonardos, 6 Jun 2016 | Read review
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