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Hotel Polanco

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1 room 2 adults 0 children
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88 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Polanco
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Showing 40: English reviews
San Miguel de Allende, Mexico
Reviewed 7 February 2016

Great value for the location, unless you arrive in a personal car, parking is extra, $200 pesos a day. The rooms have been recently remodeled and everything is new, clean and very solid. One big plus is the Italian restaurant attached. A minus point for the house keeping, the door to the maintenance closest was open all day long, and...

1Thank Alfredo J
Seoul, South Korea
Reviewed 12 November 2015

I was recommended this hotel due to location and value. Great location between center of the Polanco and the business offices near the Paseo de la Reforma. Quiet area (what is not common in this city) near the park. In a tiny lobby at the Recepcion there were two gentlemen who didn't have any hurry to serve me or even...

Thank Ari0007
Monterrey, Mexico
Reviewed 25 October 2015 via mobile

This hotel is very well located in the heart of Mexico City Polanco area, however, rooms are modest with good A/C, extremely small and bad designed bathroom. No breakfast available. Reception "service" is extremely poor... They have no clue about the meaning of customer "service" at all...

Thank Homero V
Boston, USA
Reviewed 18 October 2015 via mobile

The guys manning the desk were not exactly friendly and welcoming. The hotel was clean and met our basic needs, but I stress basic. I was there on two separate occasions on the same business trip. On the first, my room's windows all faced into a vent shaft, and the mattress was literally as hard as a plank; I woke...

Thank PHS13
Monterrey, Mexico
Reviewed 8 July 2015

This is a good hotel located in the center of Polanco, which is one of the nicest business areas in México City. We stayed one night, because we had an appointment at the French Embassy and this hotel is located one block away. They do not have breakfast, but there are a lot of restaurants nearby. For dinner, there is...

1Thank vercan
Miami, Florida
Reviewed 24 May 2015

I needed to stay overnight in Mexico City because I had a late night event there. The location is great, only a few blocks for plenty of restaurants and a nice park. It's a quiet street, so you can sleep soundly. The hotel is quite simple, no frills, however, I found it to be clean and provided the expected necessities,...

Thank Maria G
San Francisco, California
Reviewed 10 May 2015

stayed just this week and Overall experience was really bad in terms of everything. Staff was most uncourteous. Did not care at front desk. Favored spanish speaking people. Answer for everything was no. Just did not care for anything for guests. Wifi did not even work most of time. Most unfriendly hotel.

1Thank jay j
Los Angeles, California
Reviewed 12 February 2015

Stayed here again for a business trip. With all the construction going on Masaryk staying here keeps you away from all the pollution and noise that you have in other hotels. I am surprised with the negative comments from others as I have stayed here frequently and the service has been good. The hotel staff even go out of the...

Thank sivakumar c
Reviewed 18 July 2014 via mobile

The location is good if you require the Polanco area and can't afford one of the real hotels in the area. But it comes at a price. Rooms are small and with sewage problems (really ! ). Besides, during several days we observed many customers walk in and nobody lifting up their head, answering a greeting, and barely answering questions,...

2Thank ILuvCalifornia
Reviewed 18 July 2014 via mobile

The rooms are clean and the beds are small. The breakfast is almos at terrible as the service. The staff workers other than the cleaning lady are either terribly rude or more interested at looking at their phones than providing any kind of service. They can, and if they are felling like it they will, allow for the phone to...

1Thank Alejandro O

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Staying in Polanco

Neighbourhood Profile
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood


  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service

Additional Information about Hotel Polanco

Address: Calle Edgar Allan Poe 8 | Polanco, Mexico City 11540, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: ₹ 4,625 - ₹ 5,862 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Polanco 3*
Number of rooms: 339
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Also Known As:
Polanco Hotel Mexico City
Hotel Polanco Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Polanco staff and other travellers.
2 questions
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Questions? Get answers from Hotel Polanco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms are bigger than others, specify if you need a big room. Mine was very small but cozy and good enough for me.”
 of 5 bubbles adrianagmp, 13 Mar 2017 | Read review
“Brown people get better rooms than white people.”
 of 5 bubbles robinwG5066WI, 13 Jan 2017 | Read review
“All the rooms are remodeled... Usually I prefer to ask for street view .”
 of 5 bubbles 217luizw, 18 May 2016 | Read review
“Assk for a room with view. I asked for a junior suite and they gave me a small standard room”
 of 5 bubbles jealbornoz, 9 Feb 2016 | Read review
“Very expensive for their kind of hotel. Unless location, no reason to choose it.”
 of 5 bubbles 212jayj, 10 May 2015 | Read review
5 of 5