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Holiday Inn Mexico Coyoacan

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93 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Mexico Coyoacan
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Showing 25: English reviews
Ajijic, Mexico
Reviewed 26 October 2015

I stayed at the hotel for 5 days as I was working at the Birdgestone Americas Cup Golf Tournament. The front desk was amazing a sea of smiling faces all anxious to ensure that we were all checked in with the minimum of inconvenience. The bell boys were attentive and extremely helpful. Although very busy you were made to feel...

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Helpful?
Thank JohnyCarole
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Guest, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management.

Andorra
Reviewed 19 July 2015

I have stayed in this hotel around five nights for my job, I have to say I was really surprised for the high quality of service there!, believe me, all the staff is extremely polite, attentive and professional, with a natural smile all the time!, from the reception, to the restaurant, all of them make of this hotel a FIVE...

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Helpful?
Thank MangiaTutti
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Mangia Tutti, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management.

Ensenada, Mexico
Reviewed 5 July 2015

The room was so small I felt cramped. Internet was fine but the tv channels were terrible. No hot water. The food in the restaurant was terrible so I had a burger at Burger King next door. Check-in was a joke and very time consuming. The staff was good but the property sucked. Never again at this facility.

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Helpful?
Thank bajapi
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Eugene, Oregon
Reviewed 25 June 2015

This hotel was ok, its instalations were good. Its food was good. Its staff were friendly. Its location was absolutely abominable. With a major thoroughfare going by and traffic speeding by all the time, and with no attractions near it really, excpet for downtown Coyoacan being ten minutes away by taxi.....this is a poor choice for travelers. The only thing...

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Helpful?
Thank richard a
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear richard a, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our city authorities and make the necessary changes. We hope you choose to stay with us again, so we can show you our true...

Denver
Reviewed 19 May 2015

There was nothing awesome and nothing horrible about the hotel. Just an average, basic Holiday Inn. The definite pro was the buffet breakfast. There were lots of choices and fresh, fresh, fruit, which I smothered with yogurt and granola. Breakfast service was excellent, too. The waitress was always there with a fresh cup of coffee, so we didn't need to...

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Helpful?
Thank Freedomtogo
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Freedomtogo, We appreciate your review, all of them are taken as opportunities for improving our service in order of having more satisfied guests, you can be sure we will still be working to make your trip a memorable one every time you check in with us. Please come back very son we will be glad to welcome you back....

Harlingen, Texas
Reviewed 4 November 2014 via mobile

They make you use your bath towels several time they forget to leave shampoo , and if they want you to miss your bed, they are doing a great job, the bed is as hard as a rock. How ever the employees are very courteous and helpful

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Helpful?
Thank Joriu1965
Holiday M, Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear Jose_R62, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Cuernavaca
Reviewed 28 July 2014

(19/July/14 Morning shift) Well, the bad thing of the hotel is the STAFF nobody cares to give you a warm Welcoming!!! Never before have I had a problem with the hotel reservations even though I have travelled pretty much around the world. That's why I was completely surprised when the first problem was with the Front desk staff, BAD WELCOMING,...

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1Thank DianaGVertiz
IHGCare, Guest Relations Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear DianaGVertiz, Thank you for taking the time to write us a review regarding your recent stay with us. I am deeply sorry for the unacceptable service you have received from our staff. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. The feedback we receive from our valued...

Bronx, New York
Reviewed 23 October 2013

Warm and welcoming Stayed here a number of times. Great nabe, right at the Tlalpan subway stop. Nice breakfast spread, Mexican dishes best.. Wish they had a pool, but hey, the prices are reasonable, yes the internal water system works well for us gringos.

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1Thank ADog56
Sarasota, Florida
Reviewed 8 September 2013 via mobile

This place is ok for 1 or 2 night stay, no more. Its a big holiday inn in an area of town where theres not a whole lot near by. So you probably wouldnt stay here unless you really needed to be nearby (like us who attended an event) or you are using free points and want to use the...

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Helpful?
1Thank latinmon
IHGCare, Guest Relations Manager at Holiday Inn Mexico Coyoacan, responded to this review

Dear latinmon, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide to...

Malaysia
Reviewed 16 November 2011

We selected this hotel because it was a bit cheaper than the other holiday inn....We stayed 2 nights here. There was quite a big traffic in the street inf front of the hotel, but it was really quiet and confortable. The front desk service was really good, the room was really clean and confortable. Far from typical inconvenient rustic hotel...

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1Thank kanchandayo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Mexico CoyoacanOur convenient location provides access to the main areas of the city including 20 minutes to Mexico City International Airport , 10 minutes to downtown and 5 minutes to the Coyoacan Mall & Town.Featuring 214 guest rooms, including junior suites, Jacuzzi suites and master suites, we have rooms available for people with special needs as well as smoking and non-smoking rooms. All rooms are equipped with a TV, cable, air conditioning and heating with independent climate control, safety deposit box, wireless high-speed Internet access , radio alarm clock, hair dryer, coffee maker, ironing kit and voice mail. Holiday Inn Mexico Coyoacan also features conference facilities for up to 1800 people . The conference area includes Meeting Rooms divisible into 18 separate rooms.Business near hotel:Novartis, Abbott, Sanofi, Glaxo, Eli Lilli, Bristol Myers, GNP, MVS, Centro Bancomer.Attractions near hotel: Coyoacan, Main Cathedral, Templo Mayor, Chapultepec Zoo, Palacio de Bellas Artes, Garibaldi Marichi Plaza, San Angel, Cuernavaca City, Six Flags. ... more   less 

Additional Information about Holiday Inn Mexico Coyoacan

Address: Avenida Calzada de Tlalpan 1507 | Col. Portales, Mexico City 03300, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: ₹ 4,120 - ₹ 6,736 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mexico Coyoacan 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Holiday Inn Mexico City Tlalpan Churubusco Hotel Mexico City
Mexico City Holiday Inn
Holiday Inn Mexico Coyoacan Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mexico Coyoacan staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Mexico Coyoacan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the busy avenue”
 of 5 bubbles gerardos288, 6 Sep 2016 | Read review
“on arrival they will let you choose your preference in features...”
 of 5 bubbles americandreamer2015, 23 Aug 2016 | Read review
“Go to the 6th or 8th floor.”
 of 5 bubbles Ceckis, 6 Apr 2016 | Read review
“Take your chances”
 of 5 bubbles bajapi, 4 Jul 2015 | Read review
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